Accretive Health Reviews | Glassdoor

Accretive Health Reviews

Updated October 12, 2017
89 reviews

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89 Employee Reviews

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Pros
  • Amazing work-life balance in the Finance team (in 19 reviews)

  • It was great to have the ability to work from home or the office (in 9 reviews)

Cons
  • Long hours, no real work/life balance (in 17 reviews)

  • We had to work long hours to keep up with the high call volume (in 21 reviews)

More Pros and Cons

  1. Helpful (2)

    "Inpatient Coder III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Coder in Pittsburgh, PA
    Current Employee - Medical Coder in Pittsburgh, PA

    I have been working at Accretive Health full-time (More than a year)

    Pros

    Flexibility was decent and now they are asking for schedules that has to be adhered.

    Cons

    Change of flexibility of schedule, pushes for speed but quickly calls for inaccuracies..Harder to maintain productivity due to worklow and new "formula" for getting credit completing charts.


  2. Helpful (2)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    As one former director stated to me "it is what it is."

    Cons

    Major cultural training needed. A lot of Caucasian males at management level who have don't have a clue so they prey on non-Caucasian employee's skill and experience and take the credit for the work.

    Advice to Management

    Make mandatory training available to all "leads," "management" and "directors." Provide quality service to the hospitals which entrusted may poverty handicapped communities to Accretive.

  3. Helpful (2)

    "Poor management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Biller in Detroit, MI
    Former Employee - Medical Biller in Detroit, MI

    Pros

    Fair pay, good benefits and PTO.

    Cons

    Poor communication with employees. No room for advancement.


  4. Helpful (3)

    "Promising but not there yet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Lead in Salt Lake City, UT
    Current Employee - Operations Lead in Salt Lake City, UT
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Accretive Health full-time (More than 3 years)

    Pros

    The company give you a lot of autonomy to work on projects and opportunities that you identify

    Cons

    No direction, no culture, and no clear path for progress in the company


  5. Helpful (8)

    "What about the employees?!?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Accretive Health full-time

    Pros

    The view is nice. You get to see all the protests and tourists on the Michigan street side and get to daydream looking at planes and boats on the lake side. The dress code is relaxed. Umm.... The pay is ok, i guess. Yeah, that's all i've got.

    Cons

    Health benefits are toooooo high. Teams work in silos. Been here for over a year and barely know the names of all the people in my own department. It very quiet. The only time there is remotely any activity is when a batch of new hires come in (all happy and giddy) or when there is left over food somewhere and everyone gets wind of it. Otherwise its very quiet. Sometimes library quiet. No place to have private calls or conversations (can't do it at your desk because its so quiet and everyone is listening). Lack of conference rooms. The opportunities for advancement some reviews speak of is not very apparent to many people in the company. Many want to leave, but haven't found that next thing yet. Pretty depressing atmosphere.

    Advice to Management

    While you are trying to "build a culture," don't forget to include AT LEAST one line about your employees. Like how you intend on retaining and rewarding employees aside from offering retention bonuses (which are nice, but temporary). We know all the company is concerned about is numbers and clients. But you wouldn't have either without the employees. Reach out to companies in Chicago like Google, Health Care Service Corp, Groupon, GrubHub, etc to see how they retain and keep their employees engaged. Engaged employees drive the bottom line.


  6. Helpful (2)

    "Poorly Managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Lead in Southfield, MI
    Former Employee - Operations Lead in Southfield, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Accretive Health full-time (More than a year)

    Pros

    Salary and Co-workers. Nice Office

    Cons

    Too many clicks. Felt like working in High School.

    Advice to Management

    Listen to your staff. Stop being so judgmental of people.


  7. Helpful (5)

    "Not Worth It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Accretive Health full-time

    Pros

    - Good work/life balance, not many late nights
    - Interesting work most of the time
    - Intelligent people

    Cons

    - Company very, very focused on bottom line and not the quality of their services/technology
    - Constant upper management turnover
    - Unstable
    I didn't listen to the Glassdoor reviews. Don't make the mistake I did. Stay away.

    Advice to Management

    Cut the BS and start caring about your employees and not just upper management. The lack of transparency is so glaringly obvious, it's painful to all of us.

  8. Helpful (1)

    "Operations Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Accretive Health full-time (More than a year)

    Pros

    -Pays well
    -Great opportunity to learn
    -Lots of hands on experience working with clients and implementing recommendations

    Cons

    -Poor management
    -The company talks a lot about transparency, but is lacking that very much
    -Lots of turnover in upper management/C-suite
    -No work-life balance


  9. Helpful (3)

    "Get Experience, Get Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Lead
    Former Employee - Operations Lead

    I worked at Accretive Health full-time (More than 3 years)

    Pros

    - A great base for developing revenue cycle experience, especially for students just out of college
    - Decent training programs
    - Opportunity for exposure to upper management

    Cons

    - Super unethical culture & promotion tactics - I left in 2014, but still hear the same from friends who continue to work at the company
    - History of the company (ie. Minnesota & shared services incedents, all public info) continues to tarnish the company's name; Accretive is not viewed as a trusted partner in the provider market
    - Weird silos between different corporate and technology teams


  10. Helpful (1)

    "Okay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    work experience
    learn alot about healthcare industry
    great people to work with
    flexible work from home

    Cons

    management is disorganized
    hire people they like more over who is more qualified
    9+ hrs work days

    Advice to Management

    engage with all levels of management
    transparency with staff
    better pay


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