Accretive Health Reviews | Glassdoor

Accretive Health Reviews

Updated April 20, 2017
84 reviews

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84 Employee Reviews

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Pros
  • Amazing work-life balance in the Finance team (in 16 reviews)

  • It was great to have the ability to work from home or the office (in 9 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Patient Financial Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Financial Representative in Saint Clair Shores, MI
    Former Employee - Patient Financial Representative in Saint Clair Shores, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Accretive Health (More than a year)

    Pros

    Many different systems to learn for each hospital you are assigned (i.e. Meditech, HBO, etc.) Training has improved since my resignation. Yearly reviews and raises. Health care, dental, and vision for full time employees.

    Cons

    Company needs improvement in areas such as working together as a team

    Advice to Management

    Work with employers as a team.


  2. Helpful (1)

    "Patient Finance Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Warren, MI
    Current Employee - Anonymous Employee in Warren, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible schedule. Hour lunch

    Cons

    Management should care about the employees not themselves


  3. Helpful (2)

    "Eh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Accretive Health (More than a year)

    Pros

    Great Pay, Wish I Could Say More

    Cons

    No clue where this company is going

    Advice to Management

    Be honest, Are we built to last?


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    "Accretive Health Call Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative and Insurance Contact Specialist in Kalamazoo, MI
    Former Employee - Collections Representative and Insurance Contact Specialist in Kalamazoo, MI
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Accretive Health (More than a year)

    Pros

    Flexible Schedule. Some interesting and nice co-workers

    Cons

    Management kept cutting bonuses and commissions. Very high turnover due to performance appraisal issues.

    Advice to Management

    Focus on mission and develop and retain talent as opposed to current practices. Treat people with respect instead of as children.


  6. Helpful (2)

    "More bad than good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Detroit, MI
    Current Employee - Employee in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Accretive Health full-time (Less than a year)

    Pros

    Good pay for young adults
    Great training program
    Opportunities to work with various individuals across the company

    Cons

    When I came to accretive I was familiar with the Minnesota fiasco and negative media attention which wasn't enough to steer me away from the company but since my time with accretive Ive seen trends that have raised my brow.

    Frequent changes in head management there have been 3-4 in the last year at my site
    Constant turn over
    extremely poor attitude towards hourly staff workers
    Various Type A personalities hiring is the norm and most people are unpleasant to work with
    Poor decision making

    Advice to Management

    Now there's the possibility of a buyout or organizational collapse which is very troubling. The only aspect of business that appears to be shining bright is the shared services centers. At this point I don't know the direction the company is heading, but based on company wide meetings and no true signs of success it isn't looking good . It's very unfortunate that misguided decision making over the years in the company has placed you in this situation.

    I would recommend that you have more balance in those you hire to lead and develop better organizational structure


  7. Helpful (4)

    "Need true leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accretive Health full-time

    Pros

    Decent compensation
    Great time-off benefits
    Flexibility to work from home

    Cons

    Change is the only constant thing at Accretive Health and that is because leaders like to make snap decisions with no thought or strategy behind them. Then 2 months later they will decide it was a bad decision and change course. Kind of ironic that the word "strategy" is bantered about but no one seems to know the definition of the word.

    Leadership also needs to allow people to do the jobs they were hired to do instead of allowing those with clout the cability to interject their thoughts and opinions into matters that are not their area of expertise.

    Roles are not defined, which goes back to the lack of strategy. There seemed to be lots of hiring for the sake of building teams (the bigger your team, the more power you have) but no actual need for the hires and not enough work to keep them busy.

    Advice to Management

    Learn to build a business case for every single decision that is made that involves the spending of company money. With no new business coming in and clients leaving, it's time for true fiscal responsibility.


  8. Helpful (2)

    "Big mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Accretive Health full-time (More than 3 years)

    Pros

    Flexible schedule and great co workers.

    Cons

    Never ending cycle of change, no consistency in company direction and culture is every man for them self, no team dynamic. A big mess.

    Advice to Management

    Good luck


  9. Helpful (2)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Canton, MI
    Former Employee - Manager in Canton, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Accretive Health (More than 5 years)

    Pros

    Good talented people interested in doing the best thing for the customers
    Committed clients
    Nice office space
    Good physical locations

    Cons

    Poor senior management
    Communication only to a select few
    Tremendous nepotism In hiring and promotions
    No real investment in technology

    Advice to Management

    Stop hiring based on relationships and hire based on talent


  10. "not very stable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Coding Specialist in Chicago, IL
    Former Employee - Medical Coding Specialist in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    entry level coding job with no prior experience

    Cons

    very unstable, things change day to day

    Advice to Management

    need better management, too many changes too frequently.


  11. "Good company with a decent model... management a mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kalamazoo, MI
    Former Employee - Customer Service Representative in Kalamazoo, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Accretive Health full-time (More than 3 years)

    Pros

    Good way to start out in collections/sales/customer service. Work with team and independently to achieve goals.

    Cons

    Managements professionalism and personal moral values were pretty lacking. Obvious sexual/verbal harassment from supervisor and no immediate repercussions from HR.


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