Accretive Health Reviews | Glassdoor

Accretive Health Reviews

Updated July 10, 2017
395 reviews

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395 Employee Reviews

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Pros
  • Amazing work-life balance in the Finance team (in 18 reviews)

  • It was great to have the ability to work from home or the office (in 9 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "It's good, but shady."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Biller in Southfield, MI
    Former Employee - Medical Biller in Southfield, MI
    Recommends
    Neutral Outlook

    I worked at Accretive Health full-time (Less than a year)

    Pros

    The work environment is relaxed both in terms of attire and atmosphere. Different backgrounds and a lot to learn in terms of Medical Billing. You'll gain the experience working with different types of insurance and it's invaluable.

    Cons

    Some things seem a bit suspicious in terms bonus and promotion opportunity. When I was released, it was just a few days before receiving a ($3000) referral bonus. I wasn't given much of a reason except performance issues. Even then, I had no real problem believing that, but once I discovered one of the best workers was being released too with no real reason cited, I discovered that they too were only a few days away from receiving that bonus.

    Another thing is the fluctuation in productivity demands. It seems the job is based on averages. In other words, if someone works well beyond the average number of 20 accounts (say they did 80), the average bumps up to 30-40 accounts. And they really apply the pressure about it.

    Advice to Management

    No advice to management, really. My management team was friendly and carrying. Beyond them, I would say that I feel there needs to be more transparency in things.


  2. Helpful (2)

    "Finance Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Team in Chicago, IL
    Current Employee - Finance Team in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accretive Health full-time (More than a year)

    Pros

    Amazing work-life balance in the Finance team. Management is very open to your ideas in making changes to improve processes. There is room to move up and move around. We have competitive compensation. The team is very diverse. Management appreciates and acknowledges hard work. Employee outlook on the company improved a lot since the restatement ended. There is a gradual push to improve company culture.

    Cons

    They are gradually revamping senior management, which needs some improvement. A handful of people are only in their positions because of the number of years they spent with the company. Different departments have different cultures.

    Advice to Management

    Continue to improve the company culture, and continue to provide team building events.

  3. Helpful (2)

    "Unprofessional Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kalamazoo, MI
    Current Employee - Anonymous Employee in Kalamazoo, MI
    Recommends
    Positive Outlook

    I have been working at Accretive Health full-time

    Pros

    Lots to learn in customer service

    Cons

    A great deal of management is kept on or promoted based on who they're friends with or who they suck up to, rather than their ability.


  4. "Salary position other positions available"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit Senior in Detroit, MI
    Current Employee - Audit Senior in Detroit, MI
    Recommends
    Positive Outlook

    I have been working at Accretive Health full-time (More than 3 years)

    Pros

    If you work hard you get results

    Cons

    Can't start after 830 am which dosent affect me

    Advice to Management

    Make sure team is working together


  5. "So many clicks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kalamazoo, MI
    Former Employee - Anonymous Employee in Kalamazoo, MI
    Doesn't Recommend

    I worked at Accretive Health full-time

    Pros

    The other employees are great.

    Cons

    To many shifts in lower and upper management.
    Only room for growth if part of a click.
    No appreciation from higher ups

    Advice to Management

    Be involved and be aware of what the people below you are doing.


  6. "Excellent Company-- really going places!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accretive Health full-time

    Pros

    Recently announced strategic partnership has put us in to major growth mode! This is a great place to work if you like a fast paced, challenging environment where your work really makes an impact. There will be a lot of opportunity to grow as the company grows over the next couple of years.

    Cons

    Can't think of any! It's an exciting time to be with a company like this that's embarking on major growth.


  7. Helpful (3)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Kalamazoo, MI
    Former Employee - Manager in Kalamazoo, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Accretive Health (More than a year)

    Pros

    Flexible position, helpful staff. I loved my job at Accretive. Good pay, benefits, and hours were good as well.

    Cons

    At times upper management seemed male dominated (good ol' boys), and often felt it was more about "who you know" than "what you know" - despite your intelligence/knowledge/willingness and interest to continue to grow and develop your career.

    Advice to Management

    Focus on employees who want to progress their career forward in the company. Don't let the good ones slip away!

  8. "Promise one thing deliver another"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Accretive Health (More than a year)

    Pros

    Great salary ok Benefits, HR is stepping up with monthly themed events

    Cons

    Horrible management ,no work - life balance

    Advice to Management

    Listen more, talk less, deal with the isolation silos.


  9. Helpful (2)

    "Patient Financial Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Financial Representative in Saint Clair Shores, MI
    Former Employee - Patient Financial Representative in Saint Clair Shores, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Accretive Health (More than a year)

    Pros

    Many different systems to learn for each hospital you are assigned (i.e. Meditech, HBO, etc.) Training has improved since my resignation. Yearly reviews and raises. Health care, dental, and vision for full time employees.

    Cons

    Company needs improvement in areas such as working together as a team

    Advice to Management

    Work with employers as a team.


  10. Helpful (3)

    "Honest Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Director in Chicago, IL
    Former Employee - Operations Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Accretive Health full-time

    Pros

    Dedicated employees, decent pay and bonus options.

    Cons

    "state of the art" Shared service centers require super close management by site operators, the TECHNOLOGY offering for the company is deplorable, operators spend the majority of their days managing the software from the company versus adding value to our clients. Tons of bugs and glitches in the systems that IT pretends are non-existent and one-off's, call it "Ghosts" in the machines or something because they NEVER function properly. People are jumping ship left and right, no knowledge transfer - when those folks leave it's a mad dash and scramble to pick up the pieces and figure out where they left off. Long hours, no real work/life balance.

    Advice to Management

    Consider white labeling an advanced industry known and respected technology tool.


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