Accretive Health Reviews | Glassdoor

Accretive Health Reviews

Updated November 29, 2017
402 reviews

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402 Employee Reviews

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Pros
  • Amazing work-life balance in the Finance team (in 19 reviews)

  • It was great to have the ability to work from home or the office (in 9 reviews)

Cons
  • Long hours, no real work/life balance (in 17 reviews)

  • We had to work long hours to keep up with the high call volume (in 21 reviews)

More Pros and Cons

  1. Helpful (1)

    "Things are looking up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Accretive Health full-time

    Pros

    Company is working very hard to take the business to the next step. The new CEO seems to have a lot of prior business operations experience. There seems to be more of a focus on quality and standardizing processes to improve the business. The HR team has been doing some good things to get the employees more engaged.

    Cons

    The company has been through some volatile times as an organization and many people are frustrated with change.

    Advice to Management

    Continue to be more transparent about the companies vision for the future and how your employees play a part in that vision.


  2. Helpful (2)

    "Patient access registration specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Accretive Health full-time (More than a year)

    Pros

    Currently none. In the beginning you'll love the job but shortly after people realize and leave before they lose all compassion

    Cons

    Feels like a sinking ship. Everyone seems to be trying to get off and they don't know which way to go.

    Advice to Management

    Hire people that want to actually work. Right now with all the changes it feels like it's all starting to fall apart.

  3. Helpful (3)

    "Appeals Author"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Appeals Author in Washington, DC
    Current Employee - Appeals Author in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Accretive Health (Less than a year)

    Pros

    Flexibility, telecommute options, good teamwork

    Cons

    Productivity continues to increase every month

    Advice to Management

    Focus should remain on Quality, not Quantity


  4. Helpful (1)

    "Patient Access Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    The environment was very welcoming and no form of hostility was present. Helping people smile was the best benefit working here.

    Cons

    Holidays off should be discussed and determined on first day of employment.

    Advice to Management

    Always hire people that inherently care because the individuals who come into this hospital have too many problems and just need a moment where they can smile.


  5. Helpful (1)

    "Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kalamazoo, MI
    Former Employee - Anonymous Employee in Kalamazoo, MI

    I worked at Accretive Health (More than 8 years)

    Pros

    Learn rev cycle and have tools for future groth

    Cons

    Executive does not have good direction to follow


  6. Helpful (3)

    "follow up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Southfield, MI
    Current Employee - Anonymous Employee in Southfield, MI

    Pros

    Most of my co-workers at great to work with. The work is interesting and challenging.

    Cons

    "Rules". Attendance, dress code, productivity, ... are enforced inconsistently, not just by office/ location but even within groups. As someone said earlier, if "they" like you, they look the other way if someone not in the "clique" complains they are told to mind their own business. They bring in new-hires for more $$ than the loyal employees that have been there for YEARS and have to train the new hires how to do the job.

    Advice to Management

    Get your head out of the sand. Reward/appreciate the hard workers. Sit with us to learn just what it is we do. There is more to it that what you give us credit for. Once hired as follow up you cannot advance past coordinator. LISTEN to us. We know what we are doing.


  7. Helpful (4)

    "Horrible people, will not train you except for failure."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical Associate in Kalamazoo, MI
    Former Employee - Clerical Associate in Kalamazoo, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accretive Health full-time (More than 5 years)

    Pros

    There are none. do not waste your time.

    Cons

    There is no organization, they spin out of control over the littlest issues, managing staff is horrible at best, and to think I wasted 6 years watching them act as if they were children. Please do not take a position with these people they are only looking out how to cover their backsides.

    Advice to Management

    Your lucky you found an investor before you crashed.

  8. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting
    Current Employee - Accounting
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accretive Health part-time (Less than a year)

    Pros

    1. Free snacks and lunch sometimes.
    2. Friendly working environment.
    3. Everyone is so nice there, and they really care about you.

    Cons

    1. The company size is kind of small relatively comparing to other similar companies in the same industry, per se.

    Advice to Management

    More and more focused on personalized training prior to official work. Look for more employee benefits for employees to choose from would be very attractive.


  9. Helpful (6)

    "Cash Posting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cash Applications Associate in Southfield, MI
    Current Employee - Cash Applications Associate in Southfield, MI
    Negative Outlook
    No opinion of CEO

    I have been working at Accretive Health full-time (Less than a year)

    Pros

    Not to many Pros . At least not for me.

    Cons

    Everyone is so miserable who works for this company. The employee's don't smile, they look sad and the work floor is so quite you could hear an ant fart. No eating at your desk, no cell phones, you must clock at your exact start time! Not 1 minute before or after or you will get written up. Terrible and petty. No wonder everyone is miserable. Entirely too much to learn for the pay too!

    Advice to Management

    Research how successful companies retain employees. You all haven't a clue. Even your Mangers are miserable.


  10. Helpful (3)

    "It's good, but shady."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Biller in Southfield, MI
    Former Employee - Medical Biller in Southfield, MI
    Recommends
    Neutral Outlook

    I worked at Accretive Health full-time (Less than a year)

    Pros

    The work environment is relaxed both in terms of attire and atmosphere. Different backgrounds and a lot to learn in terms of Medical Billing. You'll gain the experience working with different types of insurance and it's invaluable.

    Cons

    Some things seem a bit suspicious in terms bonus and promotion opportunity. When I was released, it was just a few days before receiving a ($3000) referral bonus. I wasn't given much of a reason except performance issues. Even then, I had no real problem believing that, but once I discovered one of the best workers was being released too with no real reason cited, I discovered that they too were only a few days away from receiving that bonus.

    Another thing is the fluctuation in productivity demands. It seems the job is based on averages. In other words, if someone works well beyond the average number of 20 accounts (say they did 80), the average bumps up to 30-40 accounts. And they really apply the pressure about it.

    Advice to Management

    No advice to management, really. My management team was friendly and carrying. Beyond them, I would say that I feel there needs to be more transparency in things.


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