Accruent Reviews

Updated Jan 23, 2021

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3.5
68%
Recommend to a Friend
81%
Approve of CEO
Accruent President Andy Ruse
Andy Ruse
15 Ratings
Pros
  • "Benefits like open PTO are huge highlights in the company(in 35 reviews)

  • "Unlimited PTO (Paid Time Off) - As long as your manager approves of it, you can take off while being paid(in 28 reviews)

Cons
  • "Sometimes working remotely out of the New Orleans office can be a little inconvenient with most of the team working out of Austin(in 22 reviews)

  • "Compensation is not at market value(in 16 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (1)

    "Love the company culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Human Resources Director in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accruent full-time

    Pros

    Inclusive, flexible culture. Supportive of CEO and strategy.

    Cons

    Nothing to highlight at this time.

  2. "Good company, low pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accruent full-time

    Pros

    The People are the best part of the company. Open PTO.

    Cons

    Compensation is below market for many roles


  3. Helpful (1)

    "Great started sales job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BDR in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Accruent full-time for less than a year

    Pros

    Great teams, solid company values, great training program, career growth internally.

    Cons

    Pay, lack of leadership, poor onboarding experience

  4. Helpful (1)

    "A good place to start your career but no new technologies or innovation implemented"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer In Test in New Orleans, LA

    I worked at Accruent full-time for more than a year

    Pros

    Good Culture, Good Benefits, Open Door

    Cons

    No Growth, Senior Management ideas

  5. "pretty simple first job"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Coordinator in Boston, MA

    I worked at Accruent full-time for less than a year

    Pros

    good people supportive teams and managers

    Cons

    neglectful toward vendors and offices other than HQ get noticeably less attention/funding

  6. Helpful (1)

    "You can make a lot of money if you over perform"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Strategic Account Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Accruent full-time for more than 10 years

    Pros

    Big territories, solid product, senior management very supportive in doing deals

    Cons

    salary is under market but you can make it up by over performing

    Continue reading
  7. Helpful (5)

    "Good/great place to go if you’re looking for a new challenge"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Learning and Development Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Accruent full-time for more than 8 years

    Pros

    Accruent is a great place to grow your career. I was given the opportunity to move from the technology org to the people side of things with no formal experience because Accruent believed in me. I definitely took advantage of that and various other opportunities over the years, but I was just tired of the "Accruent grind" (doing more with less.) The culture is still good, but currently going through some growing pains - Accruent isn't the same 100ish person company I joined (and that is OK), I think with the new leadership team and Fortive's help Accruent can figure out what their new culture is as they grow into a larger company over the next few years. I really feel like new leaders on the c-team and Fortive’s guidance can help to take the Accruent to the next level, I just happened to have a great opportunity come up that I wanted to pursue and decided to move to a new company.

    Cons

    My reasons for leaving can be broken into three areas: PAY - It is no secret that Accruent pays below market value and sometimes previous members of the leadership team seemed to wear this like a badge of honor. They preach things like opportunity and responsibility to hold people over/dangle the carrot. I was tired of fighting for every raise/promotion and wanted to go somewhere who would reward me for the value I brought to the company. MANAGEMENT - I had seven managers in the last 3 years of my stint at Accruent. A majority of them had little to no experience in L&D and I was left figuring things out on my own. I really wanted a mentor in the L&D space that I could learn from. I feel like the new leadership would have eventually helped there, but realistically I knew that wasn't going to happen any time soon, mainly due to the projects the team has to work on over the next 1-2 years (New tools, Performance management processes, etc.) WORK/LIFE BALANCE - I was penalized during multiple review cycles because I needed to "be more strategic", yet I had two team members shift to other teams during my time as a manager, and was not granted a back fill on my team for either position. We were leading the L&D function with a team of three focused on programs for the entire company of 1,200+ people. We were always asked to do more with less, while continuing to deliver huge programs like New Hire Orientation and our Manager Training Program. I willingly cut/reduced programs every year with promise of an eventual role on my team, but that never happened. I don't know how I could have been more strategic in 2019 with such a small team.

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  8. Helpful (2)

    "Great people, not worth the $"

    3.0
    Former Employee - Analyst 

    I worked at Accruent full-time

    Pros

    Nice people to work with.

    Cons

    Salaries are much below market rate.

  9. Helpful (3)

    "Upper Management the issue"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Support Specialist in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Accruent full-time for more than 5 years

    Pros

    Unlimited PTO, Decent benefits, and cool colleagues from time to time.

    Cons

    Micro management and limited to zero growth opportunity

    Continue reading
  10. "Awesome Company to Work!!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Associate in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accruent full-time for less than a year

    Pros

    -Work-life balance - Great people who are willing to help - Unlimited PTO - Lots of Employee Resource Groups - Kazoo Points

    Cons

    compensation needs to be improved drastically

    Continue reading
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