Accruent Reviews | Glassdoor

Accruent Reviews

Updated December 16, 2017
266 reviews

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2.6
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Accruent CEO John Borgerding
John Borgerding
29 Ratings

266 Employee Reviews

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Pros
  • Accruent offers open PTO, VTO (volunteer time off), and a 401(k) with 6% matching (in 25 reviews)

  • Break room is great with fun games (in 20 reviews)

Cons
  • The work/life balance is completely out of control as well (in 12 reviews)

  • Pay is way below market value - anyone with experience will not stick around (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Great Company to Start a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Accruent full-time (More than a year)

    Pros

    Accruent is a great company to start your career at. There are many opportunities for growth, and management is willing to work with you to help you achieve your career goals. The responsibility to be successful is in your hands, but management gives you the tools to achieve it.

    The people here are great. Because Accruent puts a lot of emphasis on hiring intelligent peoples who align with their values, the vast majority of your coworkers are smart driven individuals. A few people manage to slip through the cracks, but as a whole, the company is filled with good people.

    Cons

    The pay is below the market rate.

    Advice to Management

    Keep hiring for values fit and make sure that there continue to be plenty of opportunities for growth. Obviously, higher pay would keep some people around longer, but a lot of us are here because company culture and career development are of utmost importance.


  2. "It's what you make of it..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accruent full-time (More than 3 years)

    Pros

    - Fast moving projects
    - Great opportunities for career development (but you have to be vocal and work for it...it won't fall into your lap)
    - Progressive culture
    - Open to change
    - Leadership keeps a lot of the stresses off of the other employees

    Cons

    - Lots of processes, lots of products
    - Sometimes separate industries has a way of pulling the people apart, rather than driving us together

  3. Helpful (3)

    "Build a better culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Accruent full-time

    Pros

    snacks
    unlimited PTO
    great people
    growing thru acquisition
    great location at the Domain

    Cons

    pay
    disconnected upper management from the rank and file
    limited career potential

    Advice to Management

    Dont confuse accountability with micromanagement. Think longer term and grow the company the right way, appreciate your people more and dont take them for granted


  4. Helpful (2)

    "Forms with no Functiom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Accruent full-time (More than 5 years)

    Pros

    Company tries hard to provide good work/life balance, and to provide for involvement in the community.

    Cons

    Behind in adoption of new technologies, have purchased too many applications and can't really keep up with them, have instituted all the modern forms and processes but don't appear to have truly leveraged them or don't understand the "why" of employing them

    Advice to Management

    Prepare for much longer term growth by paying up now. Growth by acquisition may only keep you alive for a short time.


  5. Helpful (3)

    "Professional Services Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Accruent full-time

    Pros

    The people and culture is great

    Cons

    Not many opportunities for growth and the benefits are lacking.


  6. "Awesome workplace and core values!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Accruent full-time

    Pros

    Awesome workplace and core values!

    Cons

    there are no cons so far!


  7. Helpful (2)

    "Used to be a good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Accruent full-time

    Pros

    Convenient office location - Domain - gives lots of lunch and happy hour choices
    Hard Working engineers, dedicated workers in some areas
    Most would say the fun stuff is a pro, but I'm past the stage where parties really mean that much.

    Cons

    Inexperienced managers promote an environment of distrust and uneasiness.
    Industry-specific solutions are crippling their synergy
    The telecommunications division is losing customers, thereby losing the biggest revenue-generators, causing cost-cutting actions, such as layoffs.
    Legacy software has too many band-aids
    Integration strategy is non-existent. They have too many products doing the same thing.

    Advice to Management

    Sunset those products that aren't needed anymore.

  8. Helpful (7)

    "Decent Place to Start a Career but Out of Touch Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Accruent full-time (More than a year)

    Pros

    Unlimited PTO, individual contributors are great, excellent opportunities to and grow

    Cons

    Not an engineering-first company, poor compensation, leadership is out of touch, arbitrary deadlines due to bad contract negotiation and poor planning.

    Advice to Management

    The only reason a lot of people stick around is because they are using it as a stepping stone for a better job. You really need to pay your employees better, especially on the engineering side. My biggest gripe is that the company got negative feedback on their "culture survey" and their response was to not do culture surveys anymore and blame the employees for not understanding the questions. Listen to what your employees are telling you.


  9. Helpful (5)

    "Be careful of the word transparent with this company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Minneapolis, MN
    Former Employee - Account Executive in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accruent full-time (More than a year)

    Pros

    Growing company, some great talented people

    Cons

    Management is not transparent, in fact they abuse the word way too much. If you're an industry veteran, and looking to be compensated for your experience, skills, and talents, this is not the company that you want to be working for. In fact, they will constantly tell you that you are not worth what you are getting paid. If you like to be micro managed, this is definitely the company that you should be working for! because you will be required to have a daily check in with your manager. If you want to work for a company that values spending more time in Salesforce than taking care of a client, and doing business development, this is the company you want to be working for. If you only communicate via email, this is the company that you want to be working for, because nobody wants to get on the phone and talk about how to solve a client's problems.

    Advice to Management

    Actually be transparent. That involves being honest, loyal, and integral. Realize that when great talent is right in front of you, you must cultivate it, and not try to diminish it. Actually lead instead of manage.


  10. Helpful (2)

    "Has opportunities both positive and negative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Accruent full-time (Less than a year)

    Pros

    -Lots of potential for upward movement and get involved with high level projects.
    -Get a lot of experience very quickly.
    -Co-workers and culture are phenom and great benefits!
    -The company is willing to invest in you, Once you're in the door, they will help you make a career, even if it's in a different department.

    Cons

    -Mergers and acquisitions are a lot of work for every department, but the company learns from each one. Gets a little smoother every time.
    -Constantly playing catchup to the work rather than getting ahead. A constant sense of urgency is daunting.

    Advice to Management

    Make sure your departments are fully staffed up, even the ones that are not sales contributing. Reward high-performers often and quickly so that they continue to stay motivated and don't become burned out by the constant influx of work.


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