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Accruent Reviews

Updated January 13, 2018
271 reviews

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2.6
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Accruent CEO John Borgerding
John Borgerding
32 Ratings

271 Employee Reviews

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Pros
  • Accruent offers open PTO, VTO (volunteer time off), and a 401(k) with 6% matching (in 24 reviews)

  • Break room is great with fun games (in 20 reviews)

Cons
  • Work life balance is a bit challenging but management is working on fixing it (in 12 reviews)

  • Pay is way below market value - anyone with experience will not stick around (in 12 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Great Company to Start a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Accruent full-time (More than a year)

    Pros

    Accruent is a great company to start your career at. There are many opportunities for growth, and management is willing to work with you to help you achieve your career goals. The responsibility to be successful is in your hands, but management gives you the tools to achieve it.

    The people here are great. Because Accruent puts a lot of emphasis on hiring intelligent peoples who align with their values, the vast majority of your coworkers are smart driven individuals. A few people manage to slip through the cracks, but as a whole, the company is filled with good people.

    Cons

    The pay is below the market rate.

    Advice to Management

    Keep hiring for values fit and make sure that there continue to be plenty of opportunities for growth. Obviously, higher pay would keep some people around longer, but a lot of us are here because company culture and career development are of utmost importance.


  2. Helpful (1)

    "Not Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    No opinion of CEO

    Pros

    Not a bad place to work.

    Cons

    Moving operations out of state.

    Advice to Management

    None

  3. Helpful (4)

    "Many double-standards and broken promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Engineer in Austin, TX
    Current Employee - Support Engineer in Austin, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Great place for talented students right out of college.

    Cons

    Too many broken promises and double standards. "World-Class" is a common buzzword in the company, but many areas clearly do not measure up to "World-Class". Promises of industry training with no action toward this.

    Advice to Management

    Don't make a promise that can't be kept.


  4. Helpful (3)

    "Great, youthful company culture, LOTS of growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Approves of CEO

    Pros

    Solid leadership in the company, seems there's a willingness to give an ear when asked. Most of the employees are young (20s-30s), which creates an energetic vibe, casual-professional "young software company" atmosphere. Happy hours every other week on-site help everyone get to know each other. Feels secure to be private-equity backed and growing, esp in the current economy, AND great to work with people you like.

    Cons

    Not sure why someone would insult the "world class" theme, seems like a good thing to have high standards for the employees and the company as a whole. Maybe because we've been making acquisitions/growing, the organizational structure is getting reworked, so things change quickly, but in my experience you have to roll with the punches wherever you go.

    Advice to Management

    Do more team-only activities to increase cohesiveness in each department.


  5. Helpful (2)

    "Generally a good place to work, no micro management, friendly atmosphere, people are easy going."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    No opinion of CEO

    Pros

    It's a good small company to work for. If you work hard they will treat you with respect.

    Cons

    some management doesn't know the business too well, so they are unable to hold people accountable until it's too late.

    Advice to Management

    Leadership must demonstrate honesty, even if you have to deliver the bad news.


  6. Helpful (2)

    "Good Experience - Post Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Professional Development
    Great People
    Growing Company

    Our company was acquired by Accruent this year. Overall good experience. Initially challenging adapting to all the change, etc. but post transition, it has been positive. Have been treated very well and provided infastructure and growth opportunites not available previously. If you're willing to work hard and align with company vision, you will be successful.

    Cons

    Resources can be tight - but agressively hiring to solve


  7. Helpful (2)

    "A Great Place To Be"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Engineer in Austin, TX
    Current Employee - Support Engineer in Austin, TX
    Recommends
    Approves of CEO

    Pros

    Its a company that promotes a positive work environment. The workplace is a mix of youthful energy and experience. I believe the company as a whole is going in a positive direction as they invest in talent and reward those that perform.

    Cons

    Sometimes change happens slower than one might like. Also not sure why someone might not care for the "world class" theme. I guess it could sound somewhat corny, but the the intention does seem sincere.

    Advice to Management

    Keeping everyone informed of the direction is key.

  8. "Interesting."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Market Research
    Current Employee - Market Research
    Approves of CEO

    Pros

    Fast growing, new company with potential.

    Cons

    Sometimes the work gets a little overwhelming.

    Advice to Management

    Be honest with position candidates.


  9. Helpful (4)

    "Eye opening"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Accruent full-time

    Pros

    the company is really trying to grow, using some experienced mgmt and some under tutelege of more senior execs & owners
    company has realized older software apps are ready for the trash and has recently purchased companies with apps to replace them
    new employee training is available
    frequent happy hours run by employees
    good place for a very junior person to get started in tech industry

    Cons

    customers deployed with older apps trying to upgrade will face a huge effort & cost to do so
    mgmt seems to misunderstand or to downplay the ugliness being experience by these customers
    due to dramatic layoffs not much knowledge exists for older apps & even less documentation
    workloads are excessive while bonuses are decreasing
    sr leadership team is not inspiring

    Advice to Management

    have you realized & admitted the current state of the products & company internal relationships?


  10. Helpful (1)

    "Accruent - Focused, Driven, and Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accruent full-time

    Pros

    Results Oriented - If you perform well, you will be rewarded. The company doesn't focus on how many hours you've worked or how early you come into the office, as long as your work is complete and well-done. The opportunities in this company are great - it's not surprising to see a promotion within 6 months for a great performer.

    Company Culture - Accruent has a work hard/play hard culture that is fast paced and is focused on being World Class. The people here take their work seriously and strive to better themselves every day. There is a sense of comaraderie between employees and departments, and teamwork is highly emphasized and valued. However, the company knows how to have fun with bi-weely "ACL's" - days where the entire office gets off early to enjoy beer and food. The kitchen/break room is also furnished with an air hockey table, pool table, video game systems, and other things to relax with. Being an Austin software company, the dresscode is business casual, leaning towards the casual side.

    Company Size - Accruent is a smaller company, which allows for better communication between management and employees. The executives of the company interact with employees of all levels, and add to the fun, yet driven, atmosphere of the company.

    Cons

    Compensation is a little lower for certain positions than similar positions in other companies. However, there is tremendous room for growth and good performance is rewarded with promotions and higher compensation. If you perform well, you will be promoted very quickly.


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