Accurate Background Reviews | Glassdoor

Accurate Background Reviews

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Found 60 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
87%
Approve of CEO
Accurate Background CEO Dave Dickerson
Dave Dickerson
41 Ratings
Pros
  • "(in 3 reviews)

  • "Great people to work with and for(in 3 reviews)

Cons
  • "Better pay would likely incentivize better customer service for the average person in the department(in 3 reviews)

  • "The quality of middle management is low(in 3 reviews)

More Pros and Cons
  1. Verification researcher

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Verification Researcher in Southern Pines, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Accurate Background full-time for more than 2 years

    Pros

    They care about their employees. Great people to work with and for. Day shift. Monday through Friday. No weekends. Holidays off.

    Cons

    Some drama between women.

  2. Helpful (1)

    Mixed Bag

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Criminal Research Specialist in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Accurate Background full-time for more than 4 years

    Pros

    - Flexible Schedule - Decent Pay + Yearly Bonus - Work is fairly easy + get to listen to music while you work.

    Cons

    - Management ruin the company culture, especially in the operations department. They can be passive aggressive and underhanded if you get on their bad side. - Micromanaging taken too far. Note you cannot have your phone on you at all. They legit make you put it in a locker and monitor you via their security system to make sure you follow their guidelines. They say it's for security reasons but reality it's more to due...

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    Advice to Management

    Managers in the operations department need to be put in line for their callous behaviors before it ends in a lawsuit. Most of the team is searching for new work which isn't a good sign. The company has a lot of good things to offer but the management team feels too entitled. Why many of us left for better opportunities.

  3. Verifications Specialist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Accurate Background full-time for more than 6 years

    Pros

    Worked from home for years, flexible hours, paid vacation and holidays.

    Cons

    Lay-offs every time a new manager is hired.

  4. Helpful (1)

    Criminal Research Specialist

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Accurate Background full-time for more than a year

    Pros

    Good place to start as a data entry position

    Cons

    new rule: have to put your phone in the tiny locker. What if there is an emergency such as earthquake or family issues???

  5. Good pay for short term

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Accurate Background full-time

    Pros

    This job is really easy mostly incvolves data entry. The pay is pretty good and so are the hours.

    Cons

    kinda boring and no human interaction. It’s an okay job for now but not something long term.

    Advice to Management

    Talk to empoyees about room for growth.

  6. Helpful (1)

    Client Services Representative

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Accurate Background full-time for more than a year

    Pros

    A lot of opportunities for overtime, flexible schedule.

    Cons

    Very low morale among representatives in the department. The quality of middle management is low. They consistently emphasize that you're always being watched, and do not reward positive performance. If you work really hard, you don't get penalized, which is the extent of recognition for good employees. The pay is decent at best for the position. Better pay would likely incentivize better customer service for the average...

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    Advice to Management

    Hire/train better middle-management. The culture in the CS department is that of a lot of mistrust and paranoia, which fosters really poor relationships between management and their team. These poor relationships erode at the quality of representative's customer service.

  7. Helpful (2)

    Client Services Representative

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Services Representative in Irvine, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Accurate Background full-time for more than 2 years

    Pros

    Growing company with some room of advancement.

    Cons

    Repetitive job, micromanagement, almost no contact with other employees or managers, mandatory overtime, every moment of your day is scrutinized by management to keep you working hard. Raises a small and far between.

    Advice to Management

    Stop adding rules that make the job miserable.

  8. Criminal Researcher

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Accurate Background full-time

    Pros

    Relaxed working Atmosphere and opportunity for overtime

    Cons

    Training not detailed enough. No offsite training

    Advice to Management

    More Detailed Training

  9. Handled phone calls adhering to background check status and updates on report information.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Representative in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Accurate Background full-time for more than 2 years

    Pros

    Overtime is highly recommended for bonuses and incentives

    Cons

    Repetitive data entry, angry clientele

    Advice to Management

    Micromanaging was a bit difficult to overcome. Less leads and supervisors would make the teams better

  10. Employee review

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Accurate Background full-time for more than 2 years

    Pros

    Friendly environment, casual dress code, lots of pto

    Cons

    Old technologies, extends 40 hrs a week

Found 60 reviews