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Accurate Background Reviews
Found 60 reviews
Approve of CEO
Dave Dickerson
41 Ratings
Pros
"" (in 3 reviews)
"Great people to work with and for" (in 3 reviews)
Cons
"Better pay would likely incentivize better customer service for the average person in the department" (in 3 reviews)
"The quality of middle management is low" (in 3 reviews)
Verification researcher
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Accurate Background full-time for more than 2 years
Pros
They care about their employees. Great people to work with and for. Day shift. Monday through Friday. No weekends. Holidays off.
Cons
Some drama between women.
Accurate Background2019-01-21Helpful (1)
Mixed Bag
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Accurate Background full-time for more than 4 years
Pros
- Flexible Schedule - Decent Pay + Yearly Bonus - Work is fairly easy + get to listen to music while you work.
Cons
- Management ruin the company culture, especially in the operations department. They can be passive aggressive and underhanded if you get on their bad side. - Micromanaging taken too far. Note you cannot have your phone on you at all. They legit make you put it in a locker and monitor you via their security system to make sure you follow their guidelines. They say it's for security reasons but reality it's more to due...
Show MoreAdvice to Management
Managers in the operations department need to be put in line for their callous behaviors before it ends in a lawsuit. Most of the team is searching for new work which isn't a good sign. The company has a lot of good things to offer but the management team feels too entitled. Why many of us left for better opportunities.
Accurate Background2019-02-08Verifications Specialist
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I have been working at Accurate Background full-time for more than 6 years
Pros
Worked from home for years, flexible hours, paid vacation and holidays.
Cons
Lay-offs every time a new manager is hired.
Accurate Background2018-11-09Helpful (1)
Criminal Research Specialist
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookI worked at Accurate Background full-time for more than a year
Pros
Good place to start as a data entry position
Cons
new rule: have to put your phone in the tiny locker. What if there is an emergency such as earthquake or family issues???
Accurate Background2018-09-19Good pay for short term
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Accurate Background full-time
Pros
This job is really easy mostly incvolves data entry. The pay is pretty good and so are the hours.
Cons
kinda boring and no human interaction. It’s an okay job for now but not something long term.
Advice to Management
Talk to empoyees about room for growth.
Accurate Background2018-09-20Helpful (1)
Client Services Representative
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Accurate Background full-time for more than a year
Pros
A lot of opportunities for overtime, flexible schedule.
Cons
Very low morale among representatives in the department. The quality of middle management is low. They consistently emphasize that you're always being watched, and do not reward positive performance. If you work really hard, you don't get penalized, which is the extent of recognition for good employees. The pay is decent at best for the position. Better pay would likely incentivize better customer service for the average...
Show MoreAdvice to Management
Hire/train better middle-management. The culture in the CS department is that of a lot of mistrust and paranoia, which fosters really poor relationships between management and their team. These poor relationships erode at the quality of representative's customer service.
Accurate Background2018-10-03Helpful (2)
Client Services Representative
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI have been working at Accurate Background full-time for more than 2 years
Pros
Growing company with some room of advancement.
Cons
Repetitive job, micromanagement, almost no contact with other employees or managers, mandatory overtime, every moment of your day is scrutinized by management to keep you working hard. Raises a small and far between.
Advice to Management
Stop adding rules that make the job miserable.
Accurate Background2018-07-29Criminal Researcher
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Accurate Background full-time
Pros
Relaxed working Atmosphere and opportunity for overtime
Cons
Training not detailed enough. No offsite training
Advice to Management
More Detailed Training
Accurate Background2018-07-16Handled phone calls adhering to background check status and updates on report information.
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Accurate Background full-time for more than 2 years
Pros
Overtime is highly recommended for bonuses and incentives
Cons
Repetitive data entry, angry clientele
Advice to Management
Micromanaging was a bit difficult to overcome. Less leads and supervisors would make the teams better
Accurate Background2018-07-18Employee review
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Accurate Background full-time for more than 2 years
Pros
Friendly environment, casual dress code, lots of pto
Cons
Old technologies, extends 40 hrs a week
Accurate Background2018-05-27
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Found 60 reviews
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