Ace Cash Express Reviews | Glassdoor

Ace Cash Express Reviews

Updated February 22, 2017
262 reviews

Filter

Filter

Full-time Part-time

262 Employee Reviews

Sort: Popular Rating Date

Pros
  • I get a chance to meet and greet customers every day making a difference in their day by giving them great customer service (in 9 reviews)

  • Decent pay and hours great coworkers when you do work with someone easy to talk and get in touch with higher management if needed (in 9 reviews)

Cons
  • No bonus long hours not enough help on busy days (in 22 reviews)

  • Upper management needs more people skilled training (in 16 reviews)

More Pros and Cons

  1. Helpful (1)

    "Run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    At this moment it's hard to give a good review on them, they done appreciate their emoloyees. You have to be in everyone's faces to be like and noticed with the company in jacksonville

    Cons

    All the above I don't feel it is the best place to find a career in or longevity with


  2. "Sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in South Houston, TX
    Former Employee - Sales Associate/Cashier in South Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work alone meet new people gain immense experience

    Cons

    Sometimes you work alone and it gets super busy but it's manageable.

    Advice to Management

    A lot of favorism towards employees


  3. "great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Manager in Indianapolis, IN
    Current Employee - Center Manager in Indianapolis, IN
    Recommends
    Positive Outlook

    I have been working at Ace Cash Express full-time (More than 3 years)

    Pros

    love my job as center manager

    Cons

    none, never really had any serious issues

    Advice to Management

    listen to employees closer and not show favoritism with associates.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Baltimore, MD
    Former Employee - Store Manager in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ace Cash Express full-time (More than 3 years)

    Pros

    Good benefits, learn a lot of different operations, DM cared, had good customers and co workers good if just getting into customer service and sales

    Cons

    Long hours,no lunch break you are responsible for all cash so take your time and be patient with customers Also expect to stay until shift is over can not leave until then you work mostly by yourself

    Advice to Management

    None at the moment


  6. "Human Resource Generalist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in DeSoto, TX
    Former Employee - Human Resources Generalist in DeSoto, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ace Cash Express (More than a year)

    Pros

    Good Benefits and have good incentives

    Cons

    Upper management needs more people skilled training


  7. "Cct specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cct Specialist in Irving, TX
    Current Employee - Cct Specialist in Irving, TX
    Recommends
    Positive Outlook

    I have been working at Ace Cash Express full-time (More than a year)

    Pros

    Great raises every year

    Cons

    Nothing bad to say about the company.....


  8. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great bonus incentive and company aknowledgment

    Cons

    The company is not upfront with employees when making Corp changes or decisions - everything is done in the back end a surprise here's a change that will affect you and your team

    Advice to Management

    Keep your team informed, and in the loop. A loyal dedicated employee will stick through the changes and trust the company more


  9. "good company to work for"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    hours benefits vacation no holiday

    Cons

    there is not anything for this company


  10. "Warning"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Sometimes you get paid, sometimes you get along with your coworkers

    Cons

    Job security, safety, long hours, no breaks, unrealistic customer service expectations.

    Advice to Management

    Rebuild the company from the inside out. Focus on employee stability and make the work environment more safe for your employees.


  11. Helpful (1)

    "center manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Tech in Treasure Island, FL
    Former Employee - Pharmacy Tech in Treasure Island, FL
    Doesn't Recommend
    Positive Outlook

    I worked at Ace Cash Express full-time (More than 5 years)

    Pros

    descent pay great benefits time off good

    Cons

    job is extremely stressful they ask a lot for that pay



Showing 262 of 263 reviews
Reset Filters