Ace Cash Express Employee Reviews about "long hours"

Updated Dec 14, 2020

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2.9
39%
Recommend to a Friend
41%
Approve of CEO
Ace Cash Express Chairman, President, and CEO Jay B. Shipowitz
Jay B. Shipowitz
194 Ratings
Pros
  • "Ace is a good job if you like to work alone and the pay is decent(in 15 reviews)

  • "Bullet proof glass and decent pay(in 13 reviews)

Cons
  • "Long hours horrible supervisor to work for(in 42 reviews)

  • "No breaks at all no lunch break no rest room break(in 26 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "long hours"

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  1. Helpful (1)

    "Loved working here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Officer in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ace Cash Express full-time for more than a year

    Pros

    Great management, easy to move up, repetitive.

    Cons

    Lonely. Long hours. Very fast paced without any help.

  2. "Salary"

    1.0
    Former Employee - Center Manager in Jacksonville, FL

    I worked at Ace Cash Express full-time

    Pros

    Pay was great, benefits were great

    Cons

    Long hours horrible supervisor to work for


  3. "Great company"

    4.0
    Current Employee - Associate 

    I have been working at Ace Cash Express full-time

    Pros

    Great benefits, easy work once you get into a flow

    Cons

    Long hours if you have a family

  4. Helpful (1)

    "Don't waste your time"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Albany, OR
    Doesn't Recommend

    I worked at Ace Cash Express full-time for less than a year

    Pros

    Benefits, Your customers, and bonuses.

    Cons

    Very long hours, Working by yourself for an extended amount of time, management is very disorganized.

  5. Helpful (1)

    "Not a career"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ace Cash Express full-time for less than a year

    Pros

    Easy job, good benefits through BCBS

    Cons

    Long hours (a normal day is 10-13 hrs), low hourly wage, exhausting because you have to float between multiple stores, disorganized HR and ineffective communication, gossiping environment and company politics can affect advancement and location stability, there are strict requirements to sell cards and coax customers to enroll in direct deposits; you will be terminated if you don't push these cards, and the childish gossiping culture is supported and fueled by district manager who gossips with center mangers about staff and other center mangers.

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  6. Helpful (1)

    "Okay job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 

    I have been working at Ace Cash Express full-time for more than a year

    Pros

    The pay is alright but could be better

    Cons

    Long hours and no help during rhe busiest time of the month, asked to push prepaid cards om customers

  7. "Ok job"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Ace Cash Express full-time

    Pros

    No one is over your head at all times

    Cons

    Long hours with no break Pay is not enough

  8. Helpful (4)

    "Long Hours, Unsafe work environment"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ace Cash Express full-time for more than 3 years

    Pros

    Paid well hourly and had bonus incentives if you sell.

    Cons

    Long hours, Low work/life balance. Weekends mandatory. VERY UNSAFE ENVIRONMENT. When handling cash, people get desperate and it makes for unsafe working situations. ALWAYS BE AWARE OF YOUR SURROUNDINGS. High turnover rate. Low advancement opportunities past store manager.

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  9. "Good company but long hours"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ace Cash Express full-time for less than a year

    Pros

    Good pay and benefits and paid holiday too

    Cons

    Stuck in the back for long hours

  10. "Never again"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Manager in Greenville, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ace Cash Express full-time for more than 5 years

    Pros

    Company provides benefits and full-time hours.

    Cons

    Long hours, unsavory customers, and uncaring management.

    Continue reading
Viewing 1 - 10 of 42 English Reviews