Ace Hardware Reviews | Glassdoor

Ace Hardware Reviews

Updated October 13, 2017
205 reviews

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3.0
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Ace Hardware CEO John Venhuizen
John Venhuizen
21 Ratings

205 Employee Reviews

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Pros
Cons
  • There's little room for advancement in some ways but you can take on new responsibilities (in 19 reviews)

  • 25 dollars per hour, which is below Minnesota minimum wage (in 32 reviews)

More Pros and Cons

  1. "Decent Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Tinley Park, IL
    Former Employee - Cashier in Tinley Park, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ace Hardware part-time (Less than a year)

    Pros

    You'll pretty much learn a lot
    You'll get good customer experience considering a lot of odd people can shop at hardware stores

    Cons

    Scheduling can become annoying
    Takes so long to hear back from time off requests
    Don't work that much unless you beg
    Won't slow down after that
    Guilt trips into working
    Always short staffed
    Unpaid lunch breaks

    Advice to Management

    Treat people like people.


  2. "Sales Associate/Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Alpharetta, GA
    Former Employee - Sales Associate/Cashier in Alpharetta, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Ace Hardware part-time (More than 3 years)

    Pros

    Great first job, hours were fine for part time employees

    Cons

    Not much room for advancement, They seemed condescending often, poor pay

    Advice to Management

    Decrease the turnover in employees by being more selective and paying the ones you have better.

  3. "Braviral"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible, challenging, lively, busy, pressured

    Cons

    Heavy Duty, interesting, attraction, life


  4. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ace Hardware full-time

    Pros

    Customer interaction and learning about the hardware business

    Cons

    Upper management not willing to be flexible with sales negotiations.


  5. "good job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware full-time

    Pros

    great customers
    great locations
    great work
    great products
    great experience

    Cons

    bad bosses
    horrible hours
    bad reviews
    bad work
    bad people

    Advice to Management

    hire more experienced


  6. "The Ace I worked for was completely disorganized and lacked proper training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasco, WA
    Former Employee - Anonymous Employee in Pasco, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ace Hardware part-time (More than 5 years)

    Pros

    If you enjoy working in a retail setting and striving for excellent customer service, this can be a fun job at times

    Cons

    They tend to hire only male individuals to fill management positions regardless of experience

    Advice to Management

    Lead by example. Listen to and take care of your hard working and loyal employees. Don't make them feel small for "bothering" you with questions. It's how we learn. We genuinely want to help make the company better. Give us the opportunity.


  7. "RSC Gainesville Georgia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ace Hardware full-time

    Pros

    Great co workers and team

    Cons

    Management likes to micro manage, constantly shows favoritism in promotions and in disciplinary actions. Morale became very low as a result of a new Manager being brought in and he wanted to be a follower instead of a leader. Constantly harassed supervisors and staff in the warehouse.

  8. "I give it a good review!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Ace Hardware part-time

    Pros

    The employees are very professional.

    Cons

    To much drama, and gossip

    Advice to Management

    You do a good job.


  9. "this rating is not for all locations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The work is easy to learn and depending on the location you work at, the people are friendly on a good day :)

    Cons

    Make sure you have an opportunity to move up with the company (if that is what you desire).

    Advice to Management

    Make sure you pour into the people that work there. All locations the employee's are not getting the corporate treatment.


  10. "Maintenance mechanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Mechanic in Prince George, VA
    Current Employee - Maintenance Mechanic in Prince George, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ace Hardware full-time (More than 5 years)

    Pros

    Overtime is no problem at all

    Cons

    management does not listen to employees


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