Ace Hardware Reviews | Glassdoor

Ace Hardware Reviews

Updated October 19, 2017
776 reviews

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776 Employee Reviews

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Pros
Cons
  • There's little room for advancement in some ways but you can take on new responsibilities (in 20 reviews)

  • 25 dollars per hour, which is below Minnesota minimum wage (in 32 reviews)

More Pros and Cons

  1. "good job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware full-time

    Pros

    great customers
    great locations
    great work
    great products
    great experience

    Cons

    bad bosses
    horrible hours
    bad reviews
    bad work
    bad people

    Advice to Management

    hire more experienced


  2. "HIC"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ace Hardware full-time

    Pros

    Good customer service, knowledgable employees, great cashiers

    Cons

    long lines, need people for carryout

    Advice to Management

    you're doing a great job

  3. "At this store, I work for a wonderful management staff."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Scappoose, OR
    Current Employee - Sales Associate in Scappoose, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ace Hardware part-time (More than a year)

    Pros

    Flexible hours. Positive attitudes from most employees. Allowed to take on additional responsibilities. Approachable management is easy to work with.

    Cons

    Not much to say. Sometimes employees get out of line with no action from management. Sometimes customers are rude, but that's part of the job.


  4. "A nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aptos, CA
    Former Employee - Anonymous Employee in Aptos, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ace Hardware part-time

    Pros

    Fast and fun place to work.

    Cons

    I dont think there were any cons.


  5. "Great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ace Hardware part-time

    Pros

    They gave me a lot of good experience in retail. I learned a lot about hardware and making repairs that I use in my life everyday.

    Cons

    Spent a lot of time standing at the cash register doing nothing. Stocking shelves was difficult.

    Advice to Management

    Great management. Definitely could not hire better people. Would have been helpful to have more dialogue between the workers and managers.


  6. "The Ace I worked for was completely disorganized and lacked proper training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasco, WA
    Former Employee - Anonymous Employee in Pasco, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ace Hardware part-time (More than 5 years)

    Pros

    If you enjoy working in a retail setting and striving for excellent customer service, this can be a fun job at times

    Cons

    They tend to hire only male individuals to fill management positions regardless of experience

    Advice to Management

    Lead by example. Listen to and take care of your hard working and loyal employees. Don't make them feel small for "bothering" you with questions. It's how we learn. We genuinely want to help make the company better. Give us the opportunity.


  7. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Ace Hardware part-time

    Pros

    Laid back environment
    Good pay
    Time off

    Cons

    Retail jobs can be annoying

  8. "RSC Gainesville Georgia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ace Hardware full-time

    Pros

    Great co workers and team

    Cons

    Management likes to micro manage, constantly shows favoritism in promotions and in disciplinary actions. Morale became very low as a result of a new Manager being brought in and he wanted to be a follower instead of a leader. Constantly harassed supervisors and staff in the warehouse.


  9. "Laid back"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ace Hardware part-time

    Pros

    Flexible schedule, good hours, decent pay

    Cons

    Need to know about what you're working with


  10. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Plumbing Associate in Sacramento, CA
    Current Employee - Plumbing Associate in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ace Hardware full-time (More than 3 years)

    Pros

    Awesome management. Nice to work around a bunch of other people who also genuinely want to do a good job.

    Cons

    Not very many cons here.


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