Ace Hardware 645 Reviews | Glassdoor

Ace Hardware Reviews

Updated February 19, 2017
645 reviews

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Full-time Part-time

645 Employee Reviews

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Pros
  • You learn a lot on the job though (in 35 reviews)

  • I love working here with great people and great customer just wish I was using my degree to help people like I always planed (in 30 reviews)

Cons
  • There's little room for advancement in some ways but you can take on new responsibilities (in 17 reviews)

  • It is nott much more than minimum wage (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "Very caring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lawn and Garden Sales Associate in Antioch, IL
    Current Employee - Lawn and Garden Sales Associate in Antioch, IL
    Recommends
    Neutral Outlook

    I have been working at Ace Hardware part-time (More than a year)

    Pros

    The store is small, so you are a small force to be reckoned with. This enables a feeling of home. Very friendly staff and management is great. Very good place to work.

    Cons

    The pay is weak, you can't support yourself. Unless you move up in the ranks. Which is not easy at all. since the place has had the same people working there for years.

    Advice to Management

    Follow your policies and stop winging it. The customers are taking advantage of you. I know its hard for locally own places but tough it.


  2. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Maricopa, AZ
    Former Employee - Retail Sales Associate in Maricopa, AZ
    Recommends
    Positive Outlook

    I worked at Ace Hardware part-time (More than a year)

    Pros

    Great place to work with friendly co-workers

    Cons

    Tough being on you feet all day long.

    Advice to Management

    Keep up the good work in rewarding your employees for a fob well done.


  3. "This is great place to work they make you feel like family and you can grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - International Senior Logistics Specialist/Senior Foreign Specialist in Woodridge, IL
    Former Employee - International Senior Logistics Specialist/Senior Foreign Specialist in Woodridge, IL
    Recommends
    Approves of CEO

    I worked at Ace Hardware (More than 8 years)

    Pros

    great opportunity to grow and advance

    Cons

    I do not see any Cons in this enviroment

    Advice to Management

    none


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "This job sucked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    The employees were good but the bosses micromanaged and were pretty miserable to be around. I liked the paint department that was about it

    Cons

    It was awful working with the manager. Pay sucked.


  6. "Wonderful People"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Raymond, NH
    Former Employee - Anonymous Employee in Raymond, NH

    I worked at Ace Hardware full-time

    Pros

    Family company, caring and professional

    Cons

    hours change constantly, some old timers unwilling to consider new ways

    Advice to Management

    encourage management to be more open to change


  7. "pretty good comp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ace Hardware full-time

    Pros

    pretty good atmosphere and people that work there. customers are fairly nice and personable. overall a pretty good experience for the most part

    Cons

    a lot of work for not so much pay. the hours were long and there were not so many opportunities for a bonus or commission.

    Advice to Management

    please keep up the good work and try and take some initiatives for competing against bigger stores like home depot, lowes, and wal mart


  8. "To Many Ignorant People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Modesto, CA
    Former Employee - Anonymous Employee in Modesto, CA
    Recommends
    Positive Outlook

    I worked at Ace Hardware full-time (Less than a year)

    Pros

    You can move up in rank quite fast

    Cons

    You must deal with a lot of stubborn people

    Advice to Management

    It's good for a temporary job


  9. "Retail Salesperson"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Saint Louis, MO
    Former Employee - Retail Sales Associate in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ace Hardware part-time (More than 3 years)

    Pros

    Great culture, friendly customers, good coworkers and management. Flexible hours and continuous raises. Never work too late or too early. Ability to work at different locations to get more hours if you want.

    Cons

    Constantly standing so it can hurt your back but other than that it was great

    Advice to Management

    None, I had a wonderful experience with Ace and would recommend retail sales associate to someone looking for easy part-time work or full-time for managers


  10. "Average Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wilmer, TX
    Former Employee - Anonymous Employee in Wilmer, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ace Hardware full-time (More than a year)

    Pros

    Good pay, benefits, and schedule. This is speaking of working at a Ace Distribution, Retail Support Warehouse.

    Cons

    Average work environment and culture. Definitely a separation between office personnel and the warehouse staff. Seem a bit unbalanced for my work style.

    Advice to Management

    Ace is set in their ways, my best advice is to move on to a company that is a comfortable fit for your work style.


  11. "Ace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    People are friendly, and a nice place to work

    Cons

    pay, and no benefits, only part time



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