Ace Hardware Reviews | Glassdoor

Ace Hardware Reviews

Updated October 22, 2017
777 reviews

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777 Employee Reviews

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Pros
Cons
  • There's little room for advancement in some ways but you can take on new responsibilities (in 20 reviews)

  • 25 dollars per hour, which is below Minnesota minimum wage (in 32 reviews)

More Pros and Cons

  1. "Too much favoritism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Material Handler in Maumelle, AR
    Former Employee - Material Handler in Maumelle, AR
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Ace Hardware full-time (More than 3 years)

    Pros

    PTO 5 weeks after 1 year everything else bad my former supervisors wife worked on the production floor I don't see how this wasn't viewed as a conflict of interest given that he being an inbound supv was able too give his wife insider information and easier freight which leads too more $$$.

    Cons

    The incentive is a joke it goes bye how much freight you stock threw out the day, so in other words it's about how well your liked by you supervisor I really feel like he pupposly put me in bad areas so I would run lower than the rest of the team.

    Advice to Management

    Stop with the favoritism just because things have been one way for years doesn't mean it's right.


  2. "Hostile environment; poor management. Ace n More in Washington, Iowa."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Associate in Washington, IA
    Former Employee - Sales Floor Associate in Washington, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ace Hardware full-time (Less than a year)

    Pros

    Local. Employee discount is fair. Good quality merchandise. Room to learn retail, customer service and merchandising. Regular customers are usually friendly and easygoing.

    Cons

    Managers/owners are unprofessional and play favorites with employees. The owners' family members are employed there and are totally immature and aloof. Owners sit in their office and monitor employees all day via surveillance cameras, which makes for a very uncomfortable work day.

    Advice to Management

    Owners ought to hire professional management and leave the job to them.

  3. Helpful (1)

    "Paint Dept. Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Paint Department Supervisor in Tucson, AZ
    Former Employee - Paint Department Supervisor in Tucson, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Ace Hardware full-time (More than 5 years)

    Pros

    Consistent schedule, but was also flexible.

    Cons

    Have mgmt come to you with issues and not ignore you, when you try to confront them, to resolve a situation

    Advice to Management

    Start acting like managers and not like adolescents. This is a place of business, not a football locker room!


  4. Helpful (1)

    "Retail Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Worker in Portland, OR
    Former Employee - Student Worker in Portland, OR
    Recommends
    Positive Outlook

    I worked at Ace Hardware part-time (Less than a year)

    Pros

    Enthusiastic, knowledgable colleagues, a positive and supportive work environment with great organization and clarity of work to be done.

    Cons

    Much of the work would be difficult for people who are not comfortable performing physical, manual labor, like squatting and lifting.

    Advice to Management

    Keep it up!


  5. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ace Hardware part-time

    Pros

    This was a great part-time job.

    Cons

    There were not really any cons.


  6. "Assistant store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Longview, WA
    Former Employee - Assistant Manager in Longview, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ace Hardware full-time (More than 10 years)

    Pros

    The customers, they are the best.

    Cons

    Work load, hours, people and how they treat you.

    Advice to Management

    Don't wait to promote someone and then make sure you find every way to make sure they fail...not ok.


  7. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ace Hardware part-time

    Pros

    Very friendly co-workers, relaxed environment, employee discount, great management.

    Cons

    Not many hours, cashier's don't receive a break, pay is only minimum wage.

  8. "Ace hardware hagan"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Hagan ace hardware is a terrible company to work for

    Cons

    They dont care if your sick or not you must work


  9. Helpful (1)

    "Best Company Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Smyrna, GA
    Current Employee - Sales Associate in Smyrna, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ace Hardware full-time (More than 5 years)

    Pros

    -Great work environment
    -Love what the company stands for
    -Great company culture

    Cons

    -You have to be able to deal with difficult customers on a regular basis


  10. "Great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Ace Hardware full-time

    Pros

    Good hours, adequate staffing, commitment to a quality retail experience.

    Cons

    Our franchise has poor vacation policy. No 401k, insurance adequate


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