Ace Info Solutions Reviews | Glassdoor

Ace Info Solutions Reviews

Updated June 6, 2017
58 reviews

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3.5
StarStarStarStarStar
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Approve of CEO
Ace Info Solutions Chairman & CEO Jay Challa
Jay Challa
41 Ratings

58 Employee Reviews

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Pros
  • Great Benefits, Ace pays for several of them so you don't have to (in 7 reviews)

  • Good benefits, competitive pay, laid back environment (in 6 reviews)

Cons
  • Every time I have had an issue upper management has taken care of the issues, and resolved it (in 3 reviews)

  • Limited growth due to govt contracts in certain locations (in 2 reviews)

More Pros and Cons

  1. "Some good ones out there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Washington, DC
    Former Employee - Quality Assurance Analyst in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ace Info Solutions full-time (More than 3 years)

    Pros

    Company cares a lot about employees and management does not micro manage. Benefits are generous. There is a culture of inclusiveness which makes one feel at home and produce their best. The Company does the best they can to place an employee on another contract when the current one ends. This is very unusual in these times when workers are just numbers to be discarded at will.

    Cons

    In relative terms, they need to bump the salaries up a bit to be more competitive.

    Advice to Management

    Keep up the good work.


  2. "Sr Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ace Info Solutions full-time (More than 5 years)

    Pros

    Fair and honest. I always know were I stand. Great benefits. Access to upper management

    Cons

    None really that I can think of

    Advice to Management

    Keep up the great work

  3. "Sys Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sys Administrative in Reston, VA
    Current Employee - Sys Administrative in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ace Info Solutions (More than a year)

    Pros

    Benefits, free training, nice people

    Cons

    pay, advancement, get better facilities, spend more $$ on infrastructure

    Advice to Management

    Pay more


  4. Helpful (1)

    "Application Systems Analyst I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ace Info Solutions full-time

    Pros

    It is a great team of talented people and a positive work culture.

    Cons

    The recent reorganization following the new contract has been somewhat chaotic.


  5. Helpful (1)

    "typical?"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great place for 50-60 yr old men who are good at talking and barely work

    Cons

    smart females who want to get paid fairly


  6. "Fantastic work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Specialist/ISSO in Greenbelt, MD
    Former Employee - Security Specialist/ISSO in Greenbelt, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ace Info Solutions full-time (More than a year)

    Pros

    Company supervisor was attentive but never micro managed us. Alan was the best. We would have stayed if the contract had remained. Time sheets, benefits, tax info, internal training were accessible via log in. 4 out of 5 because no company is perfect.

    Cons

    A rival company won the contract and there wasn't anything available for some of us. No fault to the company.

    Advice to Management

    Follow the example Alan set and keep up the good work. If anything opens with you we would come back.

    Ace Info Solutions Response

    Mar 24, 2017 – Human Resources Director

    We are glad you enjoy working for the company. Thank you for your feedback


  7. Helpful (2)

    "Developer review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer
    Former Employee - Developer

    I worked at Ace Info Solutions (More than 3 years)

    Pros

    Good place to work with

    Cons

    Not much.. as most are govt contracts ... a little back in implementing new technologies

    Advice to Management

    Please do pay raise/ match of existing employees who are working with you from years.

    Ace Info Solutions Response

    Mar 24, 2017 – Human Resources Director

    We pay employees for performance and try to keep salaries competitive to the market. Will convey message to leadership team

  8. Helpful (3)

    "It's an illusion for employees. Everything is for the Program Manager and profit."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Kearneysville, WV
    Former Employee - Systems Analyst in Kearneysville, WV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ace Info Solutions full-time (More than 5 years)

    Pros

    Decent pay for the area. Average benefits if allowed to use them. Zero perks & employee recognition. A person could save a city of millions of lives & you might get a playing card (you guessed it an ace of spades from the PM). Then if you get 6 of those cards & he can reap benefits from your hard work he might buy you a $20 lunch or give you a $100 certificate after you complete all the necessary forms. A joke.

    Cons

    It's all about milking the government for profit & using the employees like chattel unless you are in the upper management clique. Don't stay there long though they benefit by throwing others under the bus for their personal gain.

    Advice to Management

    Leave! Your forgot where you came from & misuse people behind doors with scare tactics and refusals on benefits.

    Ace Info Solutions Response

    Mar 24, 2017 – Human Resources Director

    The CEO and leadership are truly concerned about our employees. Leadership and HR is very approachable and listen and try to solve the concern. We try to be fair and recognize our employees. Please... More


  9. Helpful (5)

    "No human decency! All about profit - This review is true"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Ace Info Solutions full-time

    Pros

    It is a job that is all.

    Cons

    The previous review that states all about profit is true. The company is basically a staffing agency filling seats. Upper management does not care about it employees, if you can not make them money then they treat you like a second class citizen. It is basically all about the bottom line. Upper management continues to pat themselves on the back and does not realize that the people making the difference are the ones not getting paid a fair salary.

    Advice to Management

    Have more respect for people and do not plant positive reviews.

    Ace Info Solutions Response

    Mar 24, 2017 – Human Resources Director

    We do have a business to run and take care of our employees by being fiscally conservative. We disagree that the company is only focused on the bottom line. We spend significant amounts of money to... More


  10. Helpful (1)

    "Fantastic Employer with great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Inwood, WV
    Current Employee - Network Engineer in Inwood, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ace Info Solutions full-time (More than a year)

    Pros

    The benefits include 5 hours of pto every paycheck, flex time so anytime you work over your 8 hours that extra time you can use at any time.

    Cons

    You will be working as a government contractor for the United States Coast Guard, you have to work under the stress of having someones safety relying on you.

    Advice to Management

    Keep doing what you are doing!

    Ace Info Solutions Response

    Mar 24, 2017 – Human Resources Director

    Thank you very much for your comments. Please let us know if we can help reduce the stress.


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