Achievers Reviews | Glassdoor

Achievers Reviews

Updated July 31, 2017
119 reviews

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Current Employees

4.3
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Achievers General Manager David Brennan
David Brennan
18 Ratings

119 Employee Reviews

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Pros
Cons
  • young, cliquey (like high school as some of the other reviews stated) (in 4 reviews)

  • it's just another big, slow software company (in 4 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    Every single person at Achievers is incredibly passionate about the company, the space and the development of their peers. There is such a culture of positivity and everyone truly wants to help each other succeed. Additionally, Achievers is a very "flat" organization- meaning there is visibility on your contributions throughout the entire company. Senior management knows exactly who you are and how hard you work. There are also an abundance of opportunities. I've had the chance to work with several different departments and am constantly impressed by the amazing work they do.

    Cons

    Sometimes things can get a little crazy with new employees, new leadership and new customers but growth is really not a terrible problem to have

    Advice to Management

    Make sure we don't lose this amazing culture with all the changes and growth. And please don't move the San Francisco office to Pleasanton!


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than 5 years)

    Pros

    Great product and customer base is incredible. Customer satisfaction is unlike anywhere I've experienced. Leadership is also open and transparent for the most part.

    Cons

    At times, the organization gets confused on what good communication looks like. At times we are over communicated to but it's not always quality.

    San Francisco office continually sits in limbo in terms of if it will continue or not which is frustrating.

    Advice to Management

    Don't let Blackhawk ruin the culture - David Brennan talked about a reverse cultural take over 2+ years ago - It'd be great to see that continue to happen.

    Speed of innovation on the product. There are soooo many new competitors coming into the space which is great to see validation but also frustrating to feel like at times we're reacting instead of leading the conversation to prospects. Let's not become the slow to react incumbent that so often happens in a maturing market

  3. "Prove Your Worth with Achievers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Associate in San Francisco, CA
    Current Employee - Customer Success Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    Achievers really is a company that puts the power in the employees hands. Your role is what you make of it. They give you almost full collaborative control on how to approach your position and encourage innovative thought process. There is a lot of transparency around issues when needed and everyone is willing to lend a hand when you ask. Career growth is apart of the culture here, from the leadership team down and employees are encouraged to apply for open roles on a regular basis. If you are a person that needs a lot of guidelines and structure, this may not be the company for you. Achievers is a workplace where it is easy to prove your worth if you are a hardworking, talented individual, who puts 100% into everything they do!

    Cons

    There definitely is room for improvement when it comes to standardizing training for different roles. It seems like they have come a LONG way from other start-up companies and if they continue in this fashion, things will turn around soon. At the moment, it demands for a proactive person in order to piece together what each role really entails. Also, negative news can sometimes be swept under the rug, such as people leaving or changes in teams.

    Advice to Management

    Communication is key!


  4. "Full Steam Ahead..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Achievers full-time (Less than a year)

    Pros

    • World class talent at all levels
    • Laser focus on customer satisfaction
    • Strong product and support teams
    • Top notch tools for all roles and positions
    • Open communication and culture

    Cons

    • Can be optimistic to a fault
    • Remote employees can be slightly ostracized
    • Fair amount of change in Leadership ranks recently especially in Sales and Marketing

    Advice to Management

    Keep it UP!!! The team is great and open to feedback. Yet to have someone tell me no or refuse to help with any situation. Only thing I can ask is to ensure that feedback is fair and real, try to steer away from the rose colored glasses that I see applied from time to time.


  5. Helpful (4)

    "Good perks, mediocre management, lots of turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Achievers (More than a year)

    Pros

    Great product, friendly co-workers, good benefits and perks, competitive salary, senior leadership is great, and the overall company culture is pretty laid-back.

    Cons

    Abnormally high amount of turnover, especially in management. The organization does not move quickly enough in hiring to remain optimally functional. Opportunities for advancement are minimal, growth of the company has slowed significantly, parent company is terrible.

    Advice to Management

    Changing the way the world works should be an internal practice and not just a slogan.


  6. "Senior Customer Success Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time

    Pros

    Great product that makes a difference in company culture and performance

    Cons

    Limited career growth opportunities if not in HQ (Toronto)


  7. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    Great work life balance, solid management team (both senior leadership and frontline managers), fun/progressive/transparent culture, cool product that actually delivers ROI for customers and improves the quality of people's lives. Biggest pro is the amazing people who work here.

    Cons

    The downside to having a chronically encouraging/positive work culture is that there's a pattern of people in the company straying away from providing constructive feedback. Also, the employees of the parent company, Blackhawk, tend to have the mentality of government workers so it can be frustrating to deal with HR and legal.

    Advice to Management

    The key to our success is lies within continuing to be honest and transparent with the employee base. The fact that you treat us like humans, listen to us, and admit when you made a mistake is so rare and respectable. That's what makes loyal employees! Let's not forget that.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Achievers full-time

    Pros

    Favorite thing about the company is the people and the culture. Its truly an organization that invest in having the right people that align with their values. The environment is fun but highly productive while consistently creating new best practices.

    Cons

    Two offices; one in SF and one in Toronto. Doesn't affect the day to day but makes you wonder what the other office is doing.


  9. Helpful (1)

    "Great company going through changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Success Manager
    Current Employee - Client Success Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    -Amazing coworkers
    -Work flexibility
    -Company is actively changing how companies work

    Cons

    -Recently acquired and there are many questions about how this will ultimately impact the culture.
    -Distributed work force can lead to inefficiencies in communication
    -Some of the managers are not the strongest, at times getting in the way of people (who know more) getting the job done.

    Advice to Management

    Be careful as the acquisition matures to not loose what was built over the past 10 years, much of the magic is in the culture and people. This company is full of great people who are being actively recruited by companies offering substantially higher salaries, identify your performers and make sure the pay is equitable to the market.


  10. Helpful (1)

    "Stuck in Limbo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Achievers (More than a year)

    Pros

    Seems like management does genuinely care about the employees. There is good flexibility in work hours and work / life balance. Office location prime.

    Cons

    There is no direction. Before the company was acquired by Blackhawk it seemed like we were getting close to a plan, now feels like starting from scratch again.

    Advice to Management

    It's understood that the status quo is somewhere in the middle of limbo, but there could be much better communication between management and employees.


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