Achievers Reviews | Glassdoor

Achievers Reviews

Updated February 28, 2017
118 reviews

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118 Employee Reviews

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Pros
  • Team work is a lot more fun with team of great people here (in 16 reviews)

  • The people, the space, good work/life balance (in 6 reviews)

Cons
  • This company touts itself as a serious software company, but it is just a social cult (in 4 reviews)

  • Blackhawk Network acquisition - lay off's in operational departments, driving morale and culture down (in 3 reviews)

More Pros and Cons

  1. Helpful (8)

    "My two cents"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Free breakfast, snacks, cereals, coffee (no more lunches)
    - Flexible(ish) work hours
    - 3 weeks vacation to start
    - Decent location (if you're in the West end of Toronto)

    Cons

    Achievers touts itself as a work-hard and play-harder culture, and that's similar to what they're trying to project as an image to their client base. From the outside, Achievers looks amazing, especially if you're a bleeding-edge techie hoping to work for a company that feels like a startup but still comes with a salary. If this isn't your first job out of university then you'll start to understand that this work place isn't much more different than any other grey-cubicle farm besides the appearance. Personally I've never worked in an environment that was more clique-ish than Achievers. Every place that I worked at had a level of professionalism that made everyone approachable. At Achievers, they pride themselves on their level of transparency but the reality is there are social cliques so strong you feel like you ventured into the wrong neighborhood if you try to befriend a new department.

    Management hasn't addressed the elephant in the room when it comes to their good employees leaving the company. I've seen over 40 people leave in droves just in this 2016 calendar year. Almost one or two people leave every week. Management thinks that this is normal because it's their first job out of school and need to move to grow (speaking in a general sense). For a company that sells a product in an effort to increase retention periods of employees, they're doing a lack-luster job themselves...

    Advice to Management

    Address the elephant in the room (employees leaving). Pay your employees market-rate instead of paying below market and subsidizing the difference with 5 dollar rewards to be used on an overpriced catalog.


  2. "Absolutely love coming in to work every day"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Toronto, ON (Canada)
    Current Employee - Software Developer in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good salary and benefits, amazing management and great people. Everyone here lives and breathes the company culture and the environment is conducive for everyone to give their best and get recognized for it.

    Cons

    Cant think of any right now

    Advice to Management

    Keep doing what you are doing


  3. "Customer success manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Toronto, ON (Canada)
    Current Employee - Customer Success Manager in Toronto, ON (Canada)
    Recommends
    Neutral Outlook

    I have been working at Achievers full-time (More than a year)

    Pros

    Great culture
    Great pay
    Work life balance

    Cons

    Rapidly changing
    sell to HR which can be a challenge

    Advice to Management

    Keep up the great work
    Don't lose the startup mentality


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing office space and a ton of company events. Free breakfast and drinks. Good communication among employees and senior leadership

    Cons

    they have poor compensation for employees.


  6. "Achievers is still a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    - great people
    - fun work space - cool office with a rooftop patio, snacks, drinks, casual dress
    - fun, positive and interesting product - most interesting thing in HR Tech
    - signing and launching big customers (banks, grocery chains, insurance companies) - good financial outlook
    - good benefits (full benefits, stock plan, retirement plan etc...)

    Cons

    - since the Blackhawk acquisition some things haven't been the same
    - since the Blackhawk acquisition the consolidated services are not as good (e.g., contacting a mailbox for questions about benefits instead of talking to a person you know)
    - a lot of great people have moved on in the last year

    Advice to Management

    retain the great people we have left an keep the bar high for the new faces we are welcoming into the fold.


  7. "Interesting work, fun environment, lots of recognizing!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Toronto, ON (Canada)
    Former Employee - Customer Success Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Achievers full-time (More than 3 years)

    Pros

    Very interesting work, ability to make an impact and enhance thousands of employee's work experience, autonomy to work on your own, supportive team environment. Great stepping stone for young talent.

    Cons

    Senior leadership lacks vision into what drives employees and motivate behavior, product innovation needs to be stepped up.


  8. "Why I love working at Achievers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager Customer Service in Toronto, ON (Canada)
    Current Employee - Senior Manager Customer Service in Toronto, ON (Canada)
    Recommends
    Positive Outlook

    I have been working at Achievers full-time (More than 3 years)

    Pros

    Fantastic Total Compensation package (salary + benefits + vacation) + extra bonuses (unlimited breakfast foods, refreshments) and social events. Great Culture (work hard, play hard), Great office space (open concept), Great location (Liberty Village).

    Cons

    We were acquired by BHN last year, and although we saw some job loss as a result (mostly shared services), for the most part we have continued to operate as we did before the acquisition which has been really refreshing.

    Advice to Management

    Employees are your number one asset. Happy employees = happy customers.


  9. "Member Experience Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people, the space, good work/life balance

    Cons

    Lower salary than I expected


  10. "member experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Achievers full-time (More than a year)

    Pros

    the enviroment is super great!

    Cons

    the salary is lower that I expected


  11. "Support Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Achievers full-time (More than a year)

    Pros

    Amazing people, challenging work, good hours

    Cons

    The company has changed a lot since being acquired. Not all of it is for the better.



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