Acklands-Grainger Reviews | Glassdoor

Acklands-Grainger Reviews

Updated March 6, 2019
149 reviews

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3.2
StarStarStarStarStar
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Dave Lagoner
28 Ratings

Employee Reviews

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Pros
  • "Good people, good work/life balance" (in 13 reviews)

  • "Great company to work for if you can keep up with changing world of MRO and B2B" (in 11 reviews)

Cons
  • "There's a lack of communication and team spirit from the front to back" (in 4 reviews)

  • "This is a company which removed it's CRM tool for its sales force (account manager) to go back to Excel spreadsheet tracking" (in 5 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Tempe, AZ
    Current Employee - Customer Service Representative in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acklands-Grainger full-time (More than a year)

    Pros

    Good benefited, 401k match, good hours good pay.

    Cons

    Can't think of any cons


  2. Helpful (2)

    "Worst company to work for ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acklands-Grainger full-time

    Pros

    Was able to meet some good friends through work

    Cons

    -worst culture ever! Promotes sucking up to management, obedience, drama within the team
    -during the most recent restructure, ALL women on mat leave were laid off at the end of the mat leave
    -employees are not allowed to be sick, they are encouraged to eat multiple tylenols to get through the day

    Advice to Management

    everything needs to change.

    Acklands-Grainger Response

    Feb 8, 2019 – Senior Director, Communications

    Thank you for taking the time to post a review. We'll share your comments with the appropriate groups internally. A couple points to highlight, however: When ill, team members are very much... More

  3. Helpful (5)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acklands-Grainger full-time (More than 10 years)

    Pros

    Great benefits, Great company to work for generally speaking. Lots of opportunity to develop through company intranet resources.

    Cons

    Work / Life balance could be better. With long tenured employees opportunity for advancement is very minimal unless willing to relocate, and even then the opportunities are very limited.

    Advice to Management

    Be consistent with policy administration, and better support mid-level management in the daily operations. Hold all accountable to the same expectations. Too much good ole boy networking...should be a thing of the past.


  4. Helpful (1)

    "Restructured and downsizing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Acklands-Grainger full-time (More than 10 years)

    Pros

    Opportunity exists in lower paying jobs such as call centers

    Cons

    Canadian management has been removed. Culture has suffered. Catalogue and website prices are detrimental to attracting new customers. Existing customer base eroding. Decision making is arduous and based more on USA markets than Canadian.

    Advice to Management

    Not much to add here as management is directed by stock market price and do not seek advice from the Canadian team.


  5. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON (Canada)
    Current Employee - Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acklands-Grainger full-time (More than 10 years)

    Pros

    Great company to work for if you can keep up with changing world of MRO and B2B. The leadership team constantly innovates to stay relevant to customer and provide best service possible both on and offline.
    Rated by one of the Most Admired Companies in the World in 2019 by Forbes magazine. I think that says it all.

    Cons

    A lot of changes over the last few years resulting in growing company profitability and better future. If you can keep up with the changes and are looking for an exciting environment where coming to work is not boring this is the place. The customers, industries we are in and interesting life experiences through different customer engagements plus internal projects will keep your excitement and job satisfaction levels high if you are looking to contribute and not an ordinary job. Here you can find out how things are made just like on Discovery channel. Pretty cool staff.

    Advice to Management

    Continuation on the path of improvement and innovation is the best way to stay as number one MRO provider in Canada.

    Acklands-Grainger Response

    Feb 8, 2019 – Senior Director, Communications

    Thanks for the review. Great to hear from such a tenured team member!


  6. "ossr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Alberta in Edmonton, AB (Canada)
    Current Employee - Alberta in Edmonton, AB (Canada)

    I have been working at Acklands-Grainger full-time (More than 5 years)

    Pros

    self managed, work life balance and wonderful people

    Cons

    Lack of team work between departments


  7. "Decent company, somewhat top-heavy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving in Grande Prairie, AB (Canada)
    Former Employee - Receiving in Grande Prairie, AB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Acklands-Grainger full-time (Less than a year)

    Pros

    Good people, good work/life balance

    Cons

    Overpriced products, poor supply chain managemeny

  8. Helpful (1)

    "working full time for around 3 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Acklands-Grainger full-time

    Pros

    Good work life balance
    Good benefits
    Good managers

    Cons

    Lacks forward thinking
    Excessive lay overs
    Lack of coordination between teams

    Acklands-Grainger Response

    Jan 17, 2019 – Senior Director, Communications

    Your point about being forward thinking is well-taken. Historically, that probably isn't something we did as well as we could have. The good news: I'd suggest that has really changed for the... More


  9. Helpful (1)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Acklands-Grainger full-time

    Pros

    AGI used to be an amazing place to work but since the adoption of SAP it has been in steady decline.

    Cons

    Significant change at this time.

    Advice to Management

    The USA leadership team needs to make a greater commitment to the Canadian Market.

    Acklands-Grainger Response

    Jan 16, 2019 – Senior Director, Communications

    Thanks for taking the time to leave a review. There's no doubt the SAP implementation was challenging, and also that we've been through significant change in the past 15 months. That said, it's... More


  10. Helpful (2)

    "Not trustworthy and no acknowledgment of sacrifice and work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Ottawa, ON (Canada)
    Former Employee - Inside Sales Representative in Ottawa, ON (Canada)
    Doesn't Recommend

    I worked at Acklands-Grainger full-time (More than 3 years)

    Pros

    Work schedule and work hours
    Good benefits

    Cons

    Over worked and underpaid
    No loyalty to hard working employees
    False promises for advancement and salary

    Advice to Management

    Treat your valued team members as valuable as they are. Dont mislead them or treat them with disrespect.