Acklands-Grainger Reviews | Glassdoor

Acklands-Grainger Reviews

Updated June 25, 2017
75 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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John Kaul
7 Ratings

75 Employee Reviews

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Pros
  • Work-life balance, autonomy, decent base salary (in 6 reviews)

  • Lots of opportunities now that they've gone to SAP and cleaned house (in 5 reviews)

Cons
  • There's a lack of communication and team spirit from the front to back (in 3 reviews)

  • I was there for a short period of time, building a date base (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Acklands-Grainger full-time (More than 10 years)

    Pros

    Great benefits, Great company to work for generally speaking. Lots of opportunity to develop through company intranet resources.

    Cons

    Work / Life balance could be better. With long tenured employees opportunity for advancement is very minimal unless willing to relocate, and even then the opportunities are very limited.

    Advice to Management

    Be consistent with policy administration, and better support mid-level management in the daily operations. Hold all accountable to the same expectations. Too much good ole boy networking...should be a thing of the past.


  2. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Lots of growth in the works

    Cons

    Too many changes at one time


  3. "sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acklands-Grainger full-time

    Pros

    lots of good people who really care about the company

    Cons

    lack of communication about "The Plan"

    Advice to Management

    be open and honest with employees


  4. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acklands-Grainger full-time (More than a year)

    Pros

    The company itself has been cutting down on expenses but it doesn't mean that it doesn't take care of its employees. They give a lot of benefits and the employees are compensated correctly.

    Cons

    The company still has a of house-keeping to do. A lot of process change needs to be done to make it more efficient in what it does.

    Advice to Management

    Keep doing what you're doing and it'll pay off in the long run.


  5. "Senior Director Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Acklands-Grainger full-time

    Pros

    Good pay, except this disappears during bad times

    Cons

    Disorganized and very political. They are in a bad place and don't know how to get out

    Advice to Management

    Hold senior management accountable for making good business decisions vs. popular ones


  6. "Pros and cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Acklands-Grainger full-time

    Pros

    The team made the employment period worthwhile. Enjoyed the opportunities to learn more about various products through initiatives like lunch and learns.

    Cons

    What I found is the more you do, the more they expect out of you and you don't get recognition. There's a lack of communication and team spirit from the front to back.

    Advice to Management

    I think the morale and team spirit would greatly benefit from team building exercises including both the warehouse people and the customer service people to create one big team, instead of clique-y teams.


  7. "Good Company tough industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Acklands-Grainger full-time

    Pros

    Best company in the industry. Lots of sales opportunities and tons of internal support. I would not want to work for the competition.

    Cons

    with all the good things that come from working for a large company there are some bad things. Bureaucracy, slow moving, missed opportunities, competing priorities, etc. this company has them all.

    Advice to Management

    spend more time at the customer level (not just milk run customers, real customer who are experiencing real issues) and take a customer first attitude.


  8. "Lots of changes and cut backs! Inside Account manager role."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Account Manager in Markham, ON (Canada)
    Current Employee - Inside Account Manager in Markham, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Acklands-Grainger full-time (More than a year)

    Pros

    Great company! Good location as HO. Great people to meet and lots of potential for growth ... if you know the right people or the upper management likes you.

    Cons

    Poor leadership. new people from call centers as leaders . ... trying to mimic grainger in the US. Loosing great sellers.

    As an inside Account manager you are there to build relationships... not just call and get a quick sell ... is about customer service selling and greeting a great relationship to build future business

    Advice to Management

    Need to learn fast and make sure you HELP your reps... be a leader.. is not just about activity activity and activity... as an account manager you build relationships... please create a better atmosphere.


  9. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Edmonton, AB (Canada)
    Former Employee - Branch Manager in Edmonton, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Acklands-Grainger full-time (More than 10 years)

    Pros

    Co workers, holidays, business relationships, wage. I was a long term employee that started in the warehouse and worked into management over 15+ years, the relationships i formed with outside sales staff, employees and vendor reps are life long!

    Cons

    Culture was good before they introduced SAP. SAP was a way of trimming headcount everywhere and adding it again to the top.

    Advice to Management

    No accountability, lots of talk, then more talk, then a little more, then they forget what the purpose was. So many projects that have to be "perfect" that never get to the trial period.


  10. "Business Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Business Account Manager in Richmond Hill, ON (Canada)
    Former Employee - National Business Account Manager in Richmond Hill, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acklands-Grainger full-time (More than a year)

    Pros

    large organization, Have the ability to be great, always seems to miss the target

    Cons

    Not nimble. Too much corporate nonsense. Not looking after the customers interests

    Advice to Management

    listen to staff when they make sugestions


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