Acme Packet Reviews | Glassdoor

Acme Packet Reviews

Updated July 11, 2017
39 reviews

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4.2
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Acme Packet President, CEO, and Director Andy Ory
Andy Ory
28 Ratings

39 Employee Reviews

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  1. "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Bedford, MA
    Current Employee - Customer Support in Bedford, MA
    Doesn't Recommend
    Approves of CEO

    I have been working at Acme Packet full-time (More than a year)

    Pros

    Great staff,excellent mentors(in customer support) ,relaxed work environment

    Cons

    No work based incentives,below market pay.There is a big inner circle in this company (People that thrive on others talents and do not deserve to be in the company, let alone the management positions they command.. On the other hand there are lots and lots of talented people who are hardly recognized

    Advice to Management

    Get rid of the people that you see in the cafeteria everyday for hours and hours doing nothing


  2. "good culture, changing as the company got acquired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bedford, MA
    Current Employee - Anonymous Employee in Bedford, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Acme Packet full-time (More than a year)

    Pros

    good people, flexibility, perks, good facilities

    Cons

    low salary, after oracle acquisition - bad culture

    Advice to Management

    pay people more money

  3. "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Burlington, MA
    Former Employee - Software Engineer in Burlington, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acme Packet full-time (More than a year)

    Pros

    Small teams.
    Everyone knows everyone.
    Good opportunities to grow.

    Cons

    Poor salaries and stock options

    Advice to Management

    None


  4. "i enjoyed my time at my job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    It was a great job.

    Cons

    Low pay for the job.


  5. "Acme"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leeds, England (UK)
    Current Employee - Anonymous Employee in Leeds, England (UK)
    No opinion of CEO

    Pros

    Its a good company to work for with generous benefits and perks and good management and a share save scheme.

    Cons

    Its location isnt the best as its too cold in Yorkshire and some of the customers are slow to pay up.

    Advice to Management

    Be tougher on the customers and give employees free tea and coffee in the vending machines and free biscuits and cakes


  6. "ok company not too bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    ok company not too bad

    Cons

    not many, lunch menu could be better


  7. "Strong leadership undergoing growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bedford, MA
    Current Employee - Anonymous Employee in Bedford, MA
    Recommends
    Approves of CEO

    Pros

    Focused leadership team and strong long term position and prospects.

    Cons

    Managing rapid growth - missing two quarters in a row is a symptom of this.

    Advice to Management

    Recommit to investing in new employees so they can contribute deeply and broadly

  8. Helpful (2)

    "Changing place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bedford, MA
    Current Employee - Software Engineer in Bedford, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Acme Packet full-time (More than 5 years)

    Pros

    High energy, lots of young engineers

    Cons

    Company struggling to transition from a scrappy start-up to medium-sized company

    Advice to Management

    Listen to your employees more. If management asks for feedback on new chairs for everyone, or the layout of the new cube structure, it behooves the managers to listen to this feedback or at the very least, acknowledge it and respond back as to why you may or may not go in that direction....


  9. "Overall experience has been good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Engineering Manager in Bedford, MA
    Current Employee - Systems Engineering Manager in Bedford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acme Packet full-time (More than 5 years)

    Pros

    Company willing to take on any new avenue as long as revenue is tied to it. Company has been able to gain market leadership with the approach they have taken so far for SBC market.

    Cons

    Company is not entirely open to new approaches, new designs and so on. Company doesnt encourage personal learning, doesnt enable personal growth. They have a set way of doing things and are not willing to explore major avenues.

    Advice to Management

    Review the way things are done and change things around a bit. Bring in fresh perspective for things we are actively pursuing.


  10. "Fun, collaborative workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very smart and friendly co-workers

    Cons

    Long hours and below-market pay

    Advice to Management

    Improve compensation and benefits


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