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Act-On Software Reviews
Updated May 23, 2023
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Found 228 of over 232 reviews
55% Recommend to a Friend
67% Approve of CEO
Found 227 of over 232 reviews
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Recommend to a Friend
Approve of CEO
Kate Johnson
48 Ratings
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Top Review Highlights by Sentiment
Pros
- "And the leadership team is amazing about making sure you are on a path for growth and expanding your skills." (in 8 reviews)
- "Fantastic team all working together to empower each other and do the best job they can." (in 7 reviews)
Cons
- "Everything is bad about this company from the leadership down to the turn and burn employees they hire." (in 15 reviews)
- "Overworked, underpaid, and upper management that has recently come into reign and completely uprooted everything that was good about the company." (in 6 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Act-On Software and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
I sell a great SaaS product
May 23, 2023 - Regional Sales Manager in Portland, ORRecommendCEO ApprovalBusiness OutlookPros
Very progressive. Treated with respect. Pays well.
Cons
Everything changes frequently. You need to be good at taking the ball and running with it.
- Former Employee★★★★★
Nice people, lacking in wholistic strategy and direction
May 10, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Act-On has a people first culture for their active employees. Great people overall Excellent health benefits Unlimited FTO
Cons
No top level strategy or direction Toxic environment in some departments, lots of finger pointing Too much work, not enough people Leadership turnover is constant Essentially no 401k match, no bonus structure
Continue reading - Former Employee★★★★★
Pros
Nice people, good mission, decent product.
Cons
The company seems to have a lack of urgency for a technology that is lagging behind more modern platforms.
- Current Employee, less than 1 year★★★★★
Toxic Culture, Poor Leadership
Feb 13, 2023 - General Manager in Portland, ORRecommendCEO ApprovalBusiness OutlookPros
I can't say there are any Pros to working here. If you want to be miserable, accept a job here.
Cons
Toxic, dangerous culture. Worst leadership team ever. Leadership hires their friends, who protect each other. The leadership team is incompetent. The Act-On platform is a joke. Really unhappy staff everywhere. Avoid them - buy HubSpot or Marketo.
Continue reading - Former Employee★★★★★
A rough year already, morale dropped considerably this Fall.
Nov 1, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
There are a few managers who genuinely seem to care, however, they often seem burnt out and discouraged. Often a skeleton crew so you're able to do new things - mostly out of necessity, though.
Cons
I have personally been bullied and humiliated by members of leadership. I have witnessed colleagues being bullied and humiliated by members of leadership. I have comforted colleagues after they have been bullied and humiliated by members of leadership. Expect the worst and you will not be disappointed. Values have been co-opted and twisted to make hard-working people work harder and chase ever-moving goalposts.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Good work environment, good people, and great culture. I have been at Act-on for almost 3 months now, and everyone has been nothing but nice and respectful towards me as a worker, and as a person. So far I feel seen, and heard and my boss and team have welcomed me with big open arms to make me feel at home in my new work place.
Cons
No cons, it has been a positive experience overall.
- Current Employee, less than 1 year★★★★★
Great Work Environment With A Lot of Potential
Sep 8, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Act-On has a nurturing and enthusiastic professional culture that has the energy of a start-up with the stability of an established company.
Cons
Covid has caused some unsteadiness as far as onsite vs remote goes, but that's beginning to balance out.
Continue reading - Former Employee★★★★★
Review
Dec 20, 2022 - Sales Development Representative (SDR) in Portland, ORRecommendCEO ApprovalBusiness OutlookPros
Good work environment if you're anything but sales and marketing
Cons
very transactional, bad training, very corporate
- Current Employee, more than 3 years★★★★★
The culture on teams is great. Lack of unified experience
Sep 5, 2022 - in Portland, ORRecommendCEO ApprovalBusiness OutlookPros
culture small company career options
Cons
Executives have a value of people first but don't follow our practice it. Expected to work more than 8 hours a day Many teams are understaffed
Continue reading - Former Employee★★★★★
Pros
good money commission is good
Cons
bad management and tons of drama
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Act-On Software Reviews FAQs
Act-On Software has an overall rating of 3.3 out of 5, based on over 232 reviews left anonymously by employees. 55% of employees would recommend working at Act-On Software to a friend and 37% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
55% of Act-On Software employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Act-On Software 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Act-On Software to be culture, benefits, coworkers and the cons to be management, career development, senior leadership.
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