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Act-On Software

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Act-On Software

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Act-On Software Reviews

Updated May 13, 2022

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Found 217 of over 220 reviews

3.5
58%
Recommend to a Friend
69%
Approve of CEO
Act-On Software CEO Kate Johnson
Kate Johnson
47 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Good people to work with(in 30 reviews)
  • "Benefits are good.(in 15 reviews)
  • "Great culture and co(in 14 reviews)
  • "And the leadership team is amazing about making sure you are on a path for growth and expanding your skills.(in 7 reviews)
  • "Fantastic team all working together to empower each other and do the best job they can.(in 5 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Act-On Software and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year

    Fun and Inclusive Company to work with

    May 13, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible and team driven. Good benefits.

    Cons

    The tech is old but that's slowly changing.

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  2. 5.0
    Current Employee, less than 1 year

    I am a competitive firestarter with a demonstrated history of generating results.

    Feb 23, 2022 - MarTech Consultant in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work environment Work from home Great benefits

    Cons

    No cons at the company

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  3. 3.0
    Former Employee

    Great place to start your career

    Feb 27, 2022 - Technical Solutions Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good place to learn a wide variety of skills because you tend to wear more than one hat

    Cons

    Training could have been more structured to enforce consistency of knowledge across the team to create a strong foundation. Covid definitely hinders growth.

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  4. 4.0
    Current Employee, more than 1 year

    Looking forward

    Jan 13, 2022 - Senior Software Engineer in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    An engineering group that doesn't get its hand held. If you see something to fix, you can make sure it gets fixed Getting out of legacy code hell with modern technologies. No jerks. There are frank conversations, but they're professional and respectful.

    Cons

    Compensation is good, but lacks bonuses and a good 401k match Lots of tech debt to rewrite The downside of autonomy is that means engineers also have to act as their own project managers

    Continue reading
    1 person found this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Recent History

    Jan 7, 2022 - TA Manager in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you look at the last few years of employee reviews, it should paint a picture of all of the improvements that Act-On has worked to make. Leadership actually listens here! They even hired a Director of Employee Experience and Inclusion this last month. I am excited to see that they are treating their employees as well as they treat their customers. On top of that this is a positive environment where you will be working with great people who all want to help and support each other!

    Cons

    Benefits perhaps need improvement given how competitive the employee market is, but are not bad.

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  6. 3.0
    Current Employee, less than 1 year

    Good culture, compensation good - benefits could be better, immature processes

    Jan 12, 2022 - Engineering in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Culture is great, people are nice and very supportive - Free snacks in the break room - Very flexible with time off/PTO - Base salary is competitive - Most benefits are very good

    Cons

    - No bonus - 401k match is very low - Engineering processes are very immature: lots of chaos and personal heroics (though I believe they are trying to improve this) - Not enough people to do the job (I think they're trying to improve this as well)

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  7. 4.0
    Current Employee, more than 3 years

    Flexible and good culture but pay and benefits not competitive

    Nov 19, 2021 - Deliverability Consultant in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have two kids and during COVID Act-On managers and executives were very flexible and supportive of staff needs. Great culture and co-workers

    Cons

    Pay is not competitive and 401k matching just started and its very low.

    Continue reading
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  8. 4.0
    Current Employee, more than 1 year

    Always a lot of promise

    Sep 15, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A vibrant industry, an innovative product, passionate customers

    Cons

    Inconsistent leadership focus and commitment, a semi-constant sense of chaos.

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  9. 5.0
    Current Employee

    Act-On

    Sep 9, 2021 - Manager in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work-Life Balance Cares about employee's health and wellness Competitive pay Ability to work remote

    Cons

    Teams can be siloed and do not interact much across departments, can be a struggle to get to know more of your co-workers.

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  10. 3.0
    Current Employee, more than 1 year

    Awesome people

    Sep 20, 2021 - Technical Solutions Engineer in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great teams and great people

    Cons

    No training offered for my role, no bonuses or cash incentives, lots of stress.

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Viewing 1 - 10 of 217 Reviews

Act-On Software Reviews FAQs

Act-On Software has an overall rating of 3.5 out of 5, based on over 220 reviews left anonymously by employees. 58% of employees would recommend working at Act-On Software to a friend and 43% have a positive outlook for the business. This rating has improved by 16% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Act-On Software employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Act-On Software. This rating has improved by 10% over the last 12 months.

58% of Act-On Software employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Act-On Software 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Act-On Software to be workplace, benefits, coworkers and the cons to be management, career development, senior leadership.

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