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Act-On Software

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Act-On Software

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Act-On Software Reviews

Updated May 23, 2023

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Found 228 of over 232 reviews
3.3
55% Recommend to a Friend
Act-On Software CEO Kate Johnson
67% Approve of CEO

Found 227 of over 232 reviews

3.3
55%
Recommend to a Friend
67%
Approve of CEO
Act-On Software CEO Kate Johnson
Kate Johnson
48 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Good people to work with(in 30 reviews)
  • "Great culture and co(in 14 reviews)
  • "Great benefits(in 11 reviews)
  • "And the leadership team is amazing about making sure you are on a path for growth and expanding your skills.(in 8 reviews)
  • "Fantastic team all working together to empower each other and do the best job they can.(in 7 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Act-On Software and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    I sell a great SaaS product

    May 23, 2023 - Regional Sales Manager in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very progressive. Treated with respect. Pays well.

    Cons

    Everything changes frequently. You need to be good at taking the ball and running with it.

    Be the first to find this review helpful
  2. 3.0
    Former Employee

    Nice people, lacking in wholistic strategy and direction

    May 10, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Act-On has a people first culture for their active employees. Great people overall Excellent health benefits Unlimited FTO

    Cons

    No top level strategy or direction Toxic environment in some departments, lots of finger pointing Too much work, not enough people Leadership turnover is constant Essentially no 401k match, no bonus structure

    Continue reading
    2 people found this review helpful
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  4. 3.0
    Former Employee

    lack of urgency

    May 14, 2023 - Product Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice people, good mission, decent product.

    Cons

    The company seems to have a lack of urgency for a technology that is lagging behind more modern platforms.

    Be the first to find this review helpful
  5. 1.0
    Current Employee, less than 1 year

    Toxic Culture, Poor Leadership

    Feb 13, 2023 - General Manager in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I can't say there are any Pros to working here. If you want to be miserable, accept a job here.

    Cons

    Toxic, dangerous culture. Worst leadership team ever. Leadership hires their friends, who protect each other. The leadership team is incompetent. The Act-On platform is a joke. Really unhappy staff everywhere. Avoid them - buy HubSpot or Marketo.

    Continue reading
    3 people found this review helpful
  6. 2.0
    Former Employee

    A rough year already, morale dropped considerably this Fall.

    Nov 1, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are a few managers who genuinely seem to care, however, they often seem burnt out and discouraged. Often a skeleton crew so you're able to do new things - mostly out of necessity, though.

    Cons

    I have personally been bullied and humiliated by members of leadership. I have witnessed colleagues being bullied and humiliated by members of leadership. I have comforted colleagues after they have been bullied and humiliated by members of leadership. Expect the worst and you will not be disappointed. Values have been co-opted and twisted to make hard-working people work harder and chase ever-moving goalposts.

    Continue reading
    4 people found this review helpful
  7. 5.0
    Current Employee, less than 1 year

    Company Quality

    Sep 8, 2022 - Office Manager in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work environment, good people, and great culture. I have been at Act-on for almost 3 months now, and everyone has been nothing but nice and respectful towards me as a worker, and as a person. So far I feel seen, and heard and my boss and team have welcomed me with big open arms to make me feel at home in my new work place.

    Cons

    No cons, it has been a positive experience overall.

    Be the first to find this review helpful
  8. 5.0
    Current Employee, less than 1 year

    Great Work Environment With A Lot of Potential

    Sep 8, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Act-On has a nurturing and enthusiastic professional culture that has the energy of a start-up with the stability of an established company.

    Cons

    Covid has caused some unsteadiness as far as onsite vs remote goes, but that's beginning to balance out.

    Continue reading
    Be the first to find this review helpful
  9. 3.0
    Former Employee

    Review

    Dec 20, 2022 - Sales Development Representative (SDR) in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work environment if you're anything but sales and marketing

    Cons

    very transactional, bad training, very corporate

    Be the first to find this review helpful
  10. 3.0
    Current Employee, more than 3 years

    The culture on teams is great. Lack of unified experience

    Sep 5, 2022 -  in Portland, OR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    culture small company career options

    Cons

    Executives have a value of people first but don't follow our practice it. Expected to work more than 8 hours a day Many teams are understaffed

    Continue reading
    2 people found this review helpful
  11. 2.0
    Former Employee

    ae

    Oct 21, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good money commission is good

    Cons

    bad management and tons of drama

    3 people found this review helpful
Viewing 1 - 10 of 227 Reviews
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Act-On Software Reviews FAQs

Act-On Software has an overall rating of 3.3 out of 5, based on over 232 reviews left anonymously by employees. 55% of employees would recommend working at Act-On Software to a friend and 37% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Act-On Software employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Act-On Software. This rating has been stable over the past 12 months.

55% of Act-On Software employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Act-On Software 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Act-On Software to be culture, benefits, coworkers and the cons to be management, career development, senior leadership.

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Glassdoor has 232 Act-On Software reviews submitted anonymously by Act-On Software employees. Read employee reviews and ratings on Glassdoor to decide if Act-On Software is right for you.