Act-On Software Employee Reviews about "work life balance"

Pros

Act-On Software has always treated me great and has given me many opportunities to advance my career. They have great people and there are many perks in the office. Always changing and growing. A lot of opportunity for the right person. Many office locations around the world. European market is expanding so many opportunities there. Very innovative and always up to date with marketing automation technology, its every changing and always adding. Fun environment and you will always be learning something new.

Cons

I have never had any issue working here and Act-On Software has been great for me but here is what I see others may have issues with: If you dont like change dont work here. A start up will always have many changes and you just have to go with the flow You will have to work hard and really be a person who just rolls with the punches. This company does need more processes in place and a better defined system, but I think that is coming with the new management and a lot of great things are on the horizon. Work life balance depends on which department you work in.

Pros

Performers are rewarded nicely and have the opportunity to earn a great compensation (salary/commission) and work from home days. More often than not good people work here. Some of the sharpest people I've met work here.

Cons

Frantic at times. They try to preach work/life balance but unless you are a performer, it's very hard to achieve. The comp structure does change often which can be annoying and troublesome. Some managers should not be managers as the company unfortunately falls into the 'butts in seats' syndrome...which can also be reflected in the hiring of sales people. The turnover is high and one wonders how much time is wasted in getting someone trained when they could have been identified as a bad hire from the on-set. Good people also tend to leave due to not being able to hit the salary bumps or achieve better work/life balance. Long days 10+hrs are the norm unless one shows incredible consistency in hitting quota, only then more balance can be attained.

Pros

What makes Act-On are the people you work with. Typically they're great fun and know what they're talking about. The company has a very good work life balance and some of the management are very flexible regarding how you like to operate. You'll definitely get some autonomy!

Cons

Unfortunately sales have not been coming in as planned and so the company is not growing as expected. This means that salaries aren't increasing and quickly becoming uncompetitive, and there's very few promotion opportunities. The culture also took a huge hit last year and has not managed to recover. Losing and lost a lot of talent in all levels of the organization!

Pros

free chips, great software...Act-on REALLY aspires to look like a start-up. They lay it on thick. Offering free lunch twice a week and all the snacks you can eat. What they don’t tell you is that they expect you to eat from your desk every day. When starting at ACT-ON expect a 10-12 hour workday as the standard. I cannot stress this enough: There is NO work life balance.

Cons

They preach having Act-on tattooed over their heart. They preach a family-like environment with opportunities for career growth. However, as soon as a problem occurs weather it comes from upper management or a customer the first people thrown under the bus is the sales team. It’s hard for me to describe the manipulative tactics for making everything seem like it is your fault. They expect you to convert leads within a month otherwise it is taken away from you and given to another rep. What they don’t realize is that all of leads are passed around to multiple reps for months.

Pros

Act-On prioritizes people. As a business, it is very easy to boil everything down to the bottom line, and keeping the impact on the lives of employees is very difficult. Over the past year, the company has had to make some very difficult decisions, but the executive and management teams have never stopped caring about how their decisions will impact the lives of individuals. In every department, you can count on three things: 1. The job will take commitment and skill. This is not an industry for junior players. If you are at Act-On, you will have to be your best to succeed, and it feels good when you do. 2. Your leader will care about you. Any leader at Act-On will fight for the priorities of their group, and unfortunately competing priorities means what's best for one group is not always best for another (classic Operations vs. Sales dilemma). Your leader will care about you as a person, and champion you and your needs. 3. Collaboration and compromise will happen. At the highest level, Act-On's executive team strives for balanced and profitable outcomes. The executive leadership will hear input from all teams, and will implement a balanced outcome. This typically means that individuals will all feel they haven't been given everything they want, but that is balance, and everyone is better for it. I respect the balanced, people-centric focus at Act-On.

Cons

Work life balance is very difficult to achieve, and not getting any easier. With the reduction in force, the workload on individuals has dramatically increased. Priorities have become confused, and there is a need for clarity and inspiration among the employees.

Pros

Free lunches. Had a chance to work with good people(They were few). Great work/life balance. Flexible WFH policy.

Cons

Current management have no clue how to run a company(Missed previous management badly when I was working). Almost everybody in management under-estimate overseas teams. Management completely lacks foresight.

Pros

Values, European culture , Work life balance and

Cons

Mediocre product and not so clear prodcut strategy at the time ( 2017)

Pros

-Opportunity to make a lot of money -Strong/experienced/fair management -Feeling like you are truly making a difference in the growth of a company -Spiffs, prizes, contests, bonus', commission, trips and more -Great co-workers who support each other -Investment in employees through additional training on and offsite -Don't have to deal with all the corporate tape of larger organizations -Clear goals and objectives If you are driven and looking for a challenge this is the company for you!

Cons

This is a very ambitious company. We are growing rapidly and with that comes a lot of change. Some people have a hard time riding the waves and remembering that with the fun and excitement of a growing company also comes A LOT of hard work. With ALL jobs you have to take the good with the bad and it is up to you with how you choose to handle that. After reading some of my co-workers comments on the lack of work/life balance, I have to say the decision to balance your life is 100% in your control. If you are working 11 to 12 hour days and not happy about it, don't take the easy way out and blame the company but instead ask yourself if you are being as efficient with your time as you could be. I left a very large company to come to Act-On Software. I knew I was leaving a comfy yet complacent position for the unknown but I was also ready to challenge myself and see what I was made of. I love the quote below. In my opinion it is what Act-On represents for those ready to accept the challenge. 'Don't Be Afraid to Work Hard to Find Out How Good You Can Really Be'

Pros

Good earning potential, smart people, good product. They treat you well, but they do expect a lot from you in return. You have to be a go-getter to succeed in this environment. Friendly, helpful colleagues who really do care about your and the company's success.

Cons

Long hours, high quotas & high pressure. Growing company with aggressive year over year growth targets. If you have a family, go into it knowing that you will sacrifice work-life balance and should expect to work 10+ hour days to achieve your sales quota.

Pros

Great people in general Fun energy and vibe initially Good for about 3 months if you need an in between job. Easy interview process.

Cons

They will probably crash and burn as turnover is really bad. Everyday has no work life balance is like working a typical sales job end of the quarter. Where there is smoke there is fire. Plenty of negative reviews on here to show a trend of place that does not truly value their reps. Read through them as you will spot a few similar points. Favoritism is huge as you do not have a territory. The senior selected reps get all the big agencies and just sit back making money. The 80/20 rule is big at Act-On. 80% not making it while 20% (favorites) hit their number. This is an outbound sales call center where smiling and dialing is the name of the game.