Activant Solutions (California) Reviews | Glassdoor

Activant Solutions (California) Reviews

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2.4
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Activant Solutions (California) President and CEO Joseph L. Cowan
Joseph L. Cowan
1 Rating

81 Employee Reviews

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  1. Helpful (1)

    "Awesome Place to work"

    StarStarStarStarStar
    Former Employee - Software Developer in Los Angeles, CA
    Former Employee - Software Developer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, awesome teamwork and a collaborative effort.

    Cons

    Long hours, drastic overtime and bad parking


  2. "Accivant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Manager in Lathrop, CA
    Former Employee - Call Center Manager in Lathrop, CA

    I worked at Activant Solutions (California) (Less than a year)

    Pros

    Good job, people are wonderful. Managed phone support.

    Cons

    A group of management that will not change.

    Advice to Management

    Bring in a number of new higher management.

  3. "Getting Too Big"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Collegeville, PA
    Former Employee - Anonymous Employee in Collegeville, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Activant Solutions (California) full-time (More than 8 years)

    Pros

    When we were first acquired most process were left in tact and slowly migrated to a common process. More resources to broaden work load

    Cons

    Some tasks diluted too thin and resources no longer local.

    Advice to Management

    ?


  4. "A most rewarding experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telemarketing in Livermore, CA
    Former Employee - Telemarketing in Livermore, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Activant Solutions (California) full-time (Less than a year)

    Pros

    This was truly the best job I ever had, the management was excellent and I wish I still worked there. I started there in 2006 and quickly became their top telemarketer. But went through a separation and an addiction problem and deserted the position. I have been clean over 8 yrs now and would love another opportunity to contribute to their growth with my marketing and sales skills.

    Cons

    There were none. From the moment I became an employee there was support at every level from training to management. I truly have nothing bad to say.

    Advice to Management

    I don't know the procedure on re hiring but, would like to see the requirements if any and see if there is an opportunity for me with the company.


  5. "No work-life balance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Roselle, IL
    Former Employee - Senior Developer in Roselle, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Activant Solutions (California) full-time (More than a year)

    Pros

    Steady paycheck
    Consistent work, so you know what to expect

    Cons

    No work-life balance!
    Long hours, most weeks way more then 40 hours with no overtime
    No yearly bonus

    Advice to Management

    Treat your employees like people, not machines!


  6. "Good Good Good Good Goodd"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Activant Solutions (California) full-time (More than 3 years)

    Pros

    Good Mgmt Team Good Mmt team

    Cons

    None that I can think of

    Advice to Management

    Sell Sell


  7. "Was a great place to work when it was Triad. Had limited experience with Activant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales in Livermore, CA
    Former Employee - Telesales in Livermore, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Activant Solutions (California) full-time (More than 5 years)

    Pros

    Great co-workers. Was a very positive work environment
    Club rewards was excellent for achievers
    Room for growth
    Benefits were good
    Pay was at par with job

    Cons

    Original owners sold to a larger corporation and the good feeling turned very corporate.
    Big guns came in and slashed teams.
    Lost the good vibe.

    Advice to Management

    I really liked the managers that I worked for. To me the problem was the new company coming in -not the old.
    Just business as "usual"

  8. "Long Time Employee's Perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES in San Francisco, CA
    Former Employee - OUTSIDE SALES in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Activant Solutions (California) full-time (More than 10 years)

    Pros

    I spent 17 years with Triad/Activant so I would rate my experience as overall very good. Opportunities were always present to move within the company. I held several positions in my time there and enjoyed most. Many wonderful co-workers.

    Cons

    Base sales compensation not the best. some of the senior management was firmly established which sometimes led to a business as usual approach.

    Advice to Management

    Nothing specific


  9. Helpful (1)

    "Acquired too much too fast- lsot good employeees in the scramble"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multiple Posotions in Austin, TX
    Former Employee - Multiple Posotions in Austin, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Activant Solutions (California) full-time (More than 5 years)

    Pros

    Coworkers were great. We stuck together through it all.

    Cons

    Management needs to spend some time in the trenches again to remember how their changes affect process. When the ownership changed (again) a lot of good people and years of product knowledge were lost.

    Advice to Management

    Listen to your front line people and stop layoffs of the people with the most product knowledge


  10. Helpful (1)

    "Original Company fan - Private equity as owners equals unsatisfied employees in the case of Activant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Los Angeles, CA
    Current Employee - Customer Service in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Activant Solutions (California) full-time (More than 10 years)

    Pros

    Many home based positions. Supervision is limited to crisis management. Do your job well and you will have more latitude to do your job.

    Cons

    Quarterly profit goals trump and long term growth strategy. Projects proposed and started for the entertainment and approval of management. Once senior management is bored with the excitement, the projects die. Many remnants of said projects linger to clutter necessary work.

    Advice to Management

    Short term goals (and long term goals for that matter) are the concern of staff, managers and directors. C level management should focus their attentions to the strategic positioning and the future of the company. Corporate worth isn't measured in 90 day increments.


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