Activant Solutions (California) Reviews | Glassdoor

Activant Solutions (California) Reviews

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2.4
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Activant Solutions (California) President and CEO Joseph L. Cowan
Joseph L. Cowan
1 Rating

81 Employee Reviews

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  1. Helpful (2)

    "Love the place -- ditch the antiques."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Approves of CEO

    Pros

    Good salary and benefits with room for growth!

    Cons

    Lots of business unit managers have been around way too long. They don't think outside their antiquated box and seem to be coasting until death or retirement.

    Advice to Management

    Get rid of the oldies who can't change.


  2. "Long Time Employee's Perspective"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES in San Francisco, CA
    Former Employee - OUTSIDE SALES in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Activant Solutions (California) full-time (More than 10 years)

    Pros

    I spent 17 years with Triad/Activant so I would rate my experience as overall very good. Opportunities were always present to move within the company. I held several positions in my time there and enjoyed most. Many wonderful co-workers.

    Cons

    Base sales compensation not the best. some of the senior management was firmly established which sometimes led to a business as usual approach.

    Advice to Management

    Nothing specific

  3. "A most rewarding experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telemarketing in Livermore, CA
    Former Employee - Telemarketing in Livermore, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Activant Solutions (California) full-time (Less than a year)

    Pros

    This was truly the best job I ever had, the management was excellent and I wish I still worked there. I started there in 2006 and quickly became their top telemarketer. But went through a separation and an addiction problem and deserted the position. I have been clean over 8 yrs now and would love another opportunity to contribute to their growth with my marketing and sales skills.

    Cons

    There were none. From the moment I became an employee there was support at every level from training to management. I truly have nothing bad to say.

    Advice to Management

    I don't know the procedure on re hiring but, would like to see the requirements if any and see if there is an opportunity for me with the company.


  4. "Activant Solutions is a good place to work, however the former company, Triad was much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Base Administrative in Livermore, CA
    Current Employee - Data Base Administrative in Livermore, CA
    Recommends
    Approves of CEO

    Pros

    My job provides me with allot of flexibility in terms of my work schedule, although I know other departments are not this flexible. Activant is a community minded company that has their hand in various charities throughout the Bay Area. Although I cannot speak for other departments, I am treated fairly as is my co-workers. The benefits are good, not great but in today's world, anyone with any type of benefits’ cannot complain much. The work environment is adequate enough being this company was re-located around 6 years ago to a new building. It is centrally located for both people living in San Joaquin County and the Tri-Valley area.

    Cons

    The rate of pay is very sub-standard. There does not seem to be a lot of opportunity of professional or personal growth. As with many companies in today's economic woes, Activant has recently downsized one of its divisions and speculation is that the downsizing process is not yet complete. They have also outsourced some of the work force to foreign countries, which by the way has so far proven to be very counter productive and has produced a negative company image. I believe that communication between senior management and mid to lower management could improve. The system technology we currently have can also be upgraded and or improved.

    Advice to Management

    There are too many micro managers that could be more productive and better suited in other positions.


  5. "doing the best they can with resources at hand"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Livermore, CA
    Current Employee - Anonymous Employee in Livermore, CA
    Recommends
    Disapproves of CEO

    Pros

    the people and customers are the best, fair management team, hard work and long hours will pay off with good rewards

    Cons

    long hours, and demanding work

    Advice to Management

    listen and promote your internal talent


  6. "Was a great place to work when it was Triad. Had limited experience with Activant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales in Livermore, CA
    Former Employee - Telesales in Livermore, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Activant Solutions (California) full-time (More than 5 years)

    Pros

    Great co-workers. Was a very positive work environment
    Club rewards was excellent for achievers
    Room for growth
    Benefits were good
    Pay was at par with job

    Cons

    Original owners sold to a larger corporation and the good feeling turned very corporate.
    Big guns came in and slashed teams.
    Lost the good vibe.

    Advice to Management

    I really liked the managers that I worked for. To me the problem was the new company coming in -not the old.
    Just business as "usual"


  7. "Accivant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Manager in Lathrop, CA
    Former Employee - Call Center Manager in Lathrop, CA

    I worked at Activant Solutions (California) (Less than a year)

    Pros

    Good job, people are wonderful. Managed phone support.

    Cons

    A group of management that will not change.

    Advice to Management

    Bring in a number of new higher management.

  8. Helpful (1)

    "Awesome Place to work"

    StarStarStarStarStar
    Former Employee - Software Developer in Los Angeles, CA
    Former Employee - Software Developer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, awesome teamwork and a collaborative effort.

    Cons

    Long hours, drastic overtime and bad parking


  9. Helpful (1)

    "Rules are fare, just sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Approves of CEO

    Pros

    If you follow the fews rules that ask of you, then you'll fit in well. There's enough prospects in the patch to make a nice living.

    Cons

    Always looking for the next deal

    Advice to Management

    Push the technology side of the software even more. Need more marketing/web efforts to generate leads for the sales reps.


  10. "Typical private equity company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Respectful work environment; nice people; a lot of freedom and flexibilty in performing your job; results matter; in my experience, management was very open and honest

    Cons

    Below-market pay (unless you negotiate) and benefits; total focus on meeting EBITDA goals above all else; no real company-sponsored employee development opportunities; they'll nickel and dime you to death

    Advice to Management

    Set an example for employees. You shouldn't be renting a premium car and eating in nice restaruants while your employees have to upgrade to a Chevy Cobalt and exist on a $35/day per diem.


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