Activant Solutions (California) Reviews | Glassdoor

Activant Solutions (California) Reviews

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  1. Helpful (2)

    "Keep looking if you enjoy growing your career or technology skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Member of the Development Team in Yardley, PA
    Former Employee - Senior Member of the Development Team in Yardley, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are some really great and talented people that work here. They offer an extremely competitive benefits package. They do pretty well salary wise, as long as you don't want raises.

    Cons

    I'll just start by saying that the biggest of con of working here is that you career will stagnate to the speed of a snail. This may not be a cons for some, but it was for me. I enjoy learning new technologies and creating new products. However, you will only have the opportunity to do this work if you are in upper management or are one of the chosen people.

    They implement new development methodologies (SCRUM) without making any effort to remove the old processes. Everything stays the same while you are given more meetings and processes to follow. Eventually, they will implement so many processes and meetings that no work will get done. They are actually not that far from it now.

    Since most of the upper management in the development team has been with the company for a very long time, there aren't really any new thoughts being brought into the development team. You are encouraged to bring new ideas to the table, however don't expect to be able to implement them or have them implemented. For some of the management, this has been their only job since they graduated college. Apathy runs rampant on the development team. Most of the staff just doesn't care.

    Advice to Management

    You have a large talented staff. If you want to keep the strongest technologists, let them breathe and stop slowing their progress with meetings and processes. You will be shocked with the team that you have built if you just let them do what they do best, develop software.


  2. Helpful (1)

    "Was a great place to work long ago. Senior and Middle management is sorely lacking in management skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people you work WITH across the country are a good group.

    Cons

    All executive management is concerned about is the bottom line. Sadly, eventually the fact that they have completely disregarded their employees will affect the bottom line in the end when they lose these people.

    Advice to Management

    LISTEN to your employees dont just pretend that you are

  3. Helpful (1)

    "Not Happy"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ar Representative in Austin, TX
    Current Employee - Ar Representative in Austin, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    if you are looking for a job where you dont have to do anything and no one will bother you this is it. However if you do want to work good luck trying to get anyone else to do so.

    Cons

    complete lack of management presence

    Advice to Management

    get off the internet and do some work. Stop playing favorites


  4. "doing the best they can with resources at hand"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Livermore, CA
    Current Employee - Anonymous Employee in Livermore, CA
    Recommends
    Disapproves of CEO

    Pros

    the people and customers are the best, fair management team, hard work and long hours will pay off with good rewards

    Cons

    long hours, and demanding work

    Advice to Management

    listen and promote your internal talent


  5. "Good company to work for, but growth and acquisitions have stunted culture of company."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Livermore, CA
    Former Employee - Sales in Livermore, CA
    No opinion of CEO

    Pros

    Well respected product, long tenured employees with excellent knowledge of target markets. Well established and loyal customer base create very steady and reliable recurring revenue stream.

    Cons

    Economic downturn has heavily impacted target markets. Future direction of the company toward new growth markets or innovative products that will propel growth is not clear, as there does not appear to be any new, innovative thinking that will drive future growth. Service model has not adapted over time, and perceived value to customers is in question. Slightly lower comp plans than is typical in most other software/service sales positions.

    Advice to Management

    Return to a sincere "customer first" support model that delivers real value to existing customers based upon their stated desires. Look for growth markets and technologies that will broaden the offering and drive future expansion in new directions (difficult to achieve, but critical to future success). Honor the contributions of long-term employees who have built the foundation.


  6. Helpful (1)

    "Limbo - the first circle = hopelessness."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Developer in Yardley, PA
    Current Employee - Senior Developer in Yardley, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Interesting work
    Some good. talented employees

    Cons

    Bad management
    Lack of direction and vision

    Advice to Management

    Treat employees with more respect and loyalty


  7. "Company needs clear direction."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Livermore, CA
    Current Employee - Anonymous Employee in Livermore, CA
    No opinion of CEO

    Pros

    Good People, good customers, good products.

    Cons

    Too rigid in process. Need to think outside the box a bit. Too narrow focused.

    Advice to Management

    Shift management to more forward thinkers versus 25 year vets who do not change with the markets.

  8. "There are better places to earn money than Activant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales - Yardley - Distribution in Yardley, PA
    Current Employee - Sales - Yardley - Distribution in Yardley, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The middle management did what they needed to - to help you get the answers you need. The Prophet 21 product is a strong product that competes well in the industry on many fronts.

    Cons

    There is no room for advancement. Senior Management - unless you are from the outside coming in for the first time or are one of their buddies - you wont ever get there. Customer Support was weak at best. Implementations hardly ever came in on target (higher than quoted) therefore less references.

    Advice to Management

    Your people and customers are the most valuable assett after your products. Stop worrying about EBITA, work on product, support and longevity and EBITA will follow


  9. Helpful (2)

    "Customer WHAT? Who needs customer service?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Austin, TX
    Former Employee - Customer Service in Austin, TX
    Disapproves of CEO

    Pros

    Worked from home which was great, missed the office politics, plentiful amounts of office BS and habitual slackers.

    Cons

    Most co workers were ok. However, there were those that left unattended chose to play on the internet for the day, yes, the WHOLE day, day after day, week after week. Those of us with work ethic tended to get bad attitudes. And they wondered why I enjoyed working from home! I guess it boiled down to mgmt didnt care, this was and is happening right under their noses.

    Advice to Management

    Before laying off employees, review their past performance reviews and check their personal internet use. In addition, you might take into consideration who works weekends, holidays and rotating shifts without complaint. Not sure what guidelines are used for layoffs but maybe they need to be reviewed. Unbelievable that a complany with so many cheifs would be so mismanaged.


  10. Helpful (2)

    "I was proud to work for Triad, not so much with Activant."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Employee in Livermore, CA
    Former Employee - Employee in Livermore, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Co-workers and supervisors are the best around. Long term relationships with customers are rewarding. Job assignments with lots of versatility keep job boredom at bay.

    Cons

    Supervisors & managers work hard to buffer the indifference (near hostility) of upper management towards the work force. The work force works hard to buffer the customer from the indifference (new hostility) of upper management from the customer. The customer has fewer and fewer reasons to invest in the "top of the line" when every corner is cut.
    Every six months or so a new initiative is hatched. It gets a lot of fan fare, no follow through and never the funds or support needed for a successful campaign. Soon it is forgotten and yet another initiative planed. There have been dozens of them. Remember "do it once"? That was a successful, long lasting campaign from the 80's!
    Meanwhile, I don't know a single field employee, (not familiar with the "in house employee" habits) be it sales, education or engineering who doesn't work many hours a week more than their paycheck reflects yet that does not constitute commitment at review time, it is expected. Dear Employee, Your company thanks you for your dedication to the well being and growth of the company. In recognition of your contributions we are awarding you with an NI and no merit increase,. Don't take it personally, we have to do it to someone in every department, every year, it's just your turn. Better luck next year.

    Advice to Management

    Loose the "us and them" mentality with both your customers and co-workers, yes we ARE co-workers. Granted, your pay is more than ours but you work for someone else too. Come back down to earth and realize you have not been successful. Please read these reviews as though they were your performance review. If they were, your next stop would be Monster.com. How bad is it going to have to get before you get some humility? Hiring consulting firms has proven to be an exercise in back slapping and ego inflation activity. Get back to basics. Call Ralph!


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