Activant Solutions (California) Reviews | Glassdoor

Activant Solutions (California) Reviews

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  1. Helpful (2)

    "Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist Senior in Hyannis, MA
    Current Employee - Technical Support Specialist Senior in Hyannis, MA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nice group of people in the team

    Cons

    BAD management. Decisions made with no reasons, no advancement, alot of talk -- no action.

    Advice to Management

    LISTEN to employees -- you talk a good game to customers, but inside we all know it is a lie. It is hard to give a good impression to customers when you don't feel any support coming from mgmt


  2. "Some Things Will Never Change!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people. Some of the most amazing people there. They were more like fmaily and friends than co workers.

    Cons

    Management has their own agenda. They do not care what you have to say as an employee. Just make your number. You tell them what they want to hear to close the deal. Tell them we will ship next month but ship it right away so we can cout the revenue. If they decide to not accept it, it is ok as we can recognize revenue twice! Sweet huh!

    Advice to Management

    I would recommend they update their resumes, as Activant is being readied for the take over. That is the reason they have more managers than they have salespeople.

  3. Helpful (1)

    "All over the map"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The benefits package at Activant is very generous with the recent exception of the termination of matching funds for 401k contributions. In fact, there are many employees whose stated reason for working there are the comprehensive benefits. There are alot of bright people and the culture is positive, but very segmented.

    Cons

    There are alot of senior staff that have been with the company for way too long. Their skill sets and capabilities are no longer competitive in the industry, but it is almost impossible to get fired for incompotence at Activant. Very little emphasis is placed in achievment. Attempts at improvement are rewarded no matter what the outcome is. Activant is really 5 or 6 different companies with boundless redundancies.

    Advice to Management

    Hire a few less "remote" executives that employees couldn't pick out of a line up. For god's sake... if your really worth high six figures then pack your bags and meet some of the people you will be responsible for. It seems like there is a new VP or GM every other week, but knowledge workers have been consistantly laid off for a year now... too many chefs spoil the broth.


  4. Helpful (3)

    "Where would you be with out us?"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Livermore, CA
    Current Employee - Anonymous Employee in Livermore, CA
    No opinion of CEO

    Pros

    the other employees, the company's software program, potential

    Cons

    When desicions are made, it either takes 4 to 6 months for something to start happening, or nothing changes. We are setup for failure from the start. Numerous employees give 110% or more of their effort and are receive 60-75% for their pay. The commission plans are set to reward you if you hit 100% or better, and if you hit that number you can expect a quota raise in the amount of your success. If you do not hit the 100% or great mark, you are stuck with "Decelorators". This is a great strategy to keep the company profitable and their sales team hoping to pay their bills.

    Advice to Management

    if you value us, why wouldnt you pay us like it? Please dont set us up for failure, if we win so do you!


  5. Helpful (3)

    "Activant losing ground with inconsistent management and unstable RIF decisions to pump up bottom line numbers........"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Support in Plano, TX
    Current Employee - Software Support in Plano, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    My division has a very loyal employee group from the sole proprietorship days that work very well together despite the lacking talents of the "new" corporate executive management team. We pride ourselves on maintaining the highest customer satisafaction producing an extremely loyal customer base ready and willing to provide prospect referrals. Even with the uncertainity of the next management move which most certainly includes additional RIF potential we still continuing to drive performance both in technology and support arenas.

    Cons

    Executive management has been unable to produce a focused, market-driven business plan based on the independent division strengths and weaknesses. Given the contraction of the current wholesale industry segment the ability of a company to work with their client base is imperative. This fact seems to be lost on those responsible for making or breaking this company. Seemingly arbitrary hirings increasing the executive salary load while reducing the "working" population with little regard as to the full impact these lost employees might actually have on the efficiency and effectiveness of the entire workgroup has made it difficult to remain.

    Advice to Management

    Listen to your successful work teams instead of trying to force them to follow proven poor business practices. Listen to your customers -- ALL of them -- not just a selected few from specific platforms. Realize that communication is the MOST important practice in times of uncertainty. Stop working from the top down and realize that it is the employee not management that keeps a business viable. Respect the talent that you have!


  6. Helpful (2)

    "It's time to turn things around."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Activant has some very talented people working for them. I've had the priviledge of working with such people for many years. Combine that with the loyalty and friendships made over the years with coworkers as well as clients has been very rewarding.

    Cons

    No bonus, no matching on 401K, forced vacations, limiting accrued vacations hours, remote locations are unimportant and are treated the same as or given the same respect deserved as if you were in Livermore or Yardley.

    Advice to Management

    When you have less people doing the same amount of work or more expect complaints from clients and deal with it. Take responsibility for it but do not act surprised by it and throw your employees under the bus. That's the cowards way out.


  7. Helpful (1)

    "Truth hurts sometimes but you have to learn to listen"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Do Titles Really Mean Anything? in Plano, TX
    Current Employee - Do Titles Really Mean Anything? in Plano, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you Love Stress and a future that your unsure about, then come to Activant.

    Cons

    Training and education of employees simply does not exist. Career paths start and stop at square one.

    Advice to Management

    Invest in your employees. You do not keep people with empty promises and pipe dreams. You really should spend time looking at what the different locations have to offer vs what you think you see.

    Consolidating redundancies is great but what is the down side and is it really practical in all cases, are you sure they are really redundant?

    There are a lot of un-happy people within Activant and not just a single division or location, there are alot of people within the company, I think more then you imagine.

  8. "Activant Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prophet 21 Employee in Yardley, PA
    Current Employee - Prophet 21 Employee in Yardley, PA
    Doesn't Recommend
    Approves of CEO

    Pros

    Freedom to make your own decisions and limited management oversight allows individuals to produce on their own terms. It is fairly easy to obtain productivity and bonus goals.

    Cons

    Limited to no opportunity to advance within the company, there is limited to no training offered, and employee reviews are rarely if ever conducted. Activant is owned by venture capitalists and has an excessive amount of debt and It appears that management decisions are driven by the outstanding debt and restrictions of the debt. Without the ability to refinance and the current economic issues lowering revenue the short term does not look good and I suspect more layoffs in the near future.

    Advice to Management

    Take a close look at middle management, nepotism, and cronyism


  9. Helpful (1)

    "Goliath is struggling."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Fort Wayne, IN
    Former Employee - Account Executive in Fort Wayne, IN
    Doesn't Recommend
    Approves of CEO

    Pros

    The company has been a market leader with ERP software and maintains a large customer base.

    Cons

    Senior management in the Sales department has taken a very arrogant posture while attempting to go into new markets. Their product is one of the most expensive and in this economy, that's a dangerous attitude to take. Sales are at one of the lowest points in the company's history with no end in site for 2009.

    Advice to Management

    It's time to leave.


  10. "not what it was, and not very good it getting it done for the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Livermore, CA
    Current Employee - Anonymous Employee in Livermore, CA
    Recommends
    Disapproves of CEO

    Pros

    the front line people and mgrs, and customers are the best reason to work here

    Cons

    finance driven, cuts deeply into resources, and asks alot of time to be invested by others to stay on top of it

    Advice to Management

    listen to your customers and employess


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