Active Network Reviews | Glassdoor

Active Network Reviews

Updated November 21, 2017
764 reviews

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2.7
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Sid Singh
6 Ratings

764 Employee Reviews

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Pros
  • Work-life balance is an important part of the ideology in my department (in 44 reviews)

  • They will send you some of the necessary equipment to work from home (in 31 reviews)

Cons
  • Absolutely no work life balance (in 33 reviews)

  • Upper management didn't always see the bigger picture (in 44 reviews)

More Pros and Cons

  1. "Interesting work. Nice people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Active Network full-time (More than 3 years)

    Pros

    Widely used B2C and B2B products in a lot of markets to work on. Nice co-workers. Dallas office is nicely furnished.

    Cons

    The company culture changed when the company HQ moved from San Diego to Dallas. But they added ice cream machines. Complex dated products with heavy roadmaps weigh them down vs their competition. Good, innovative people tend to leave after a while. I kept getting other people's work added to my own when they left because it was a challenge to find replacements.

    Advice to Management

    Trust your people to make your core products great vs chasing after whims or focusing solely on numbers.


  2. "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Dallas, TX
    Current Employee - Sales in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Active Network full-time (More than 3 years)

    Pros

    - Co-workers are great
    - Work environment is very relaxed
    - Bagel Fridays

    Cons

    - Disconnect from C-Level to middle management can cause issues/confusion.

  3. "Virtual Reservation Agent-Work from home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Active Network part-time

    Pros

    1) Uncomplicated-it very simple once you get the hang of it (after about 2 weeks)
    2) Work from home 5 hours...decent work to life balance (schedule changed wkly or bi-weekly; so not great but decent)
    3) Training is fast (8 to 10 days long) and paid

    Cons

    1) Supervisors not great; just okay
    2) not flexible with scheduling. The hours you put down when you initially start is what they always hold you to. Even after 6 months.
    3) Could pay a little more to be competitive. They pay based on state minimum wage.
    4) The calls are constant (for federal parks). No break in between calls except to use the restroom.

    Advice to Management

    Create camadarie between work from home employees so they can rely on each other in case of call out.
    2) Don't put too many different state contracts on agents. It's enough doing fed parks.


  4. Helpful (1)

    "By no means a career job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work with fun people who all share the same distaste for the company's methods.

    Cons

    Too many to name. But it's noteworthy that this is a company where salespeople leave on their own. It's so mismanaged on the sales front (by long-winded managers who love to talk and not listen- and also don't even know the product) that people feel compelled to move on. Sales get clawed back for the dumbest of reasons, and the salesperson is always at fault.

    Advice to Management

    Promote from within. You simply can't hire sales managers off the street for this job. It's not relative and doesn't translate.


  5. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Agent in Saratoga Springs, NY
    Former Employee - Reservations Agent in Saratoga Springs, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Active Network part-time (More than a year)

    Pros

    Good Training, wonderful supervisors and Team Leads

    Cons

    Pay alittle on the low side only bad thing about the job

    Advice to Management

    Raise the pay just a bit


  6. "A company under going reorganization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Xi'an, Shaanxi (China)
    Former Employee - Project Manager in Xi'an, Shaanxi (China)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Active Network full-time (More than 3 years)

    Pros

    Great culture for a large multinational culture - teams genuinely care about one another and overall company has managed to retain a small amount of "start-up" culture.

    Cons

    Lack of overall HR processes - basically your career is solely determined by how much your manager likes you and not so much your skills and abilities.

    Advice to Management

    Develop and promote more from internal team members and not opt to hire from outside whenever there is a management position need. Most senior positions hired externally have proved to be underwhelming although these candidates are super experienced, while internally promoted employees have proved to provide much better return on investment.


  7. "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservationist in Frostburg, MD
    Former Employee - Reservationist in Frostburg, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Active Network full-time (More than 3 years)

    Pros

    flexible for college students but not others

    Cons

    treat you very very poorly

    Advice to Management

    Lighten up a bit, you went from having a blast at work to no fun allowed when the company switched over

  8. "Stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great downtown location and bagels on Friday.

    Cons

    Two community sales mgrs who don't understand the product. One thinks nobody notices how he spends the whole day either looking for jobs, cruising Facebook or looking at trucks online, and the other gets lost on the way to work every day.

    Advice to Management

    Promote from within. There are plenty of AE'swho not only know the product, but have a basic understanding of how to lead. The two community sales managers now are completely lacking in so many areas. Like common sense, self awareness, and product knowledge.


  9. Helpful (1)

    "It is still a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Applications Specialist in Dallas, TX
    Current Employee - Client Applications Specialist in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Active Network full-time (Less than a year)

    Pros

    Overtime, Benefits, Vacation Time, Flexible Schedule

    Cons

    Almost impossible to advance in the company as teams are understaffed.


  10. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    work life balance is good

    Cons

    low pay for a sales role

    Advice to Management

    give your employee more power


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