Actuate Reviews | Glassdoor

Actuate Reviews

Updated March 18, 2017
75 reviews

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Full-time Part-time

3.2
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Actuate President, CEO, and Director Pete Cittadini
Pete Cittadini
45 Ratings

75 Employee Reviews

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  1. "Senior manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Mateo, CA
    Current Employee - Senior Manager in San Mateo, CA
    Recommends
    Positive Outlook

    I have been working at Actuate full-time (More than 8 years)

    Pros

    Great Company to work for

    Cons

    Tough industry at the moment, the company hasn't grown enough the last few years.


  2. Helpful (1)

    "Poor Management - No Vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in San Francisco, CA
    Former Employee - Marketing Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Actuate (More than 3 years)

    Pros

    You can maintain a decent work life balance.

    Cons

    During my time, the company lacked clear vision or direction. Departments didn't work well together as teams. It seemed there was more in-fighting and politics and they way you got ahead was being in the boy's club.

    Low pay, and management creates delusional sense of advancement.

    Total sales culture.

    Advice to Management

    Look for better talent, not just cheap talent. Create a growth plan for your employees. Hire better leaders / management.


  3. Helpful (2)

    "Think carefully before joining this team!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Overland Park, KS
    Former Employee - Anonymous Employee in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook

    I worked at Actuate full-time

    Pros

    A regular paycheck. Casual attire. A job title.

    Cons

    If you take a job with Actuate (and, from what I understand, the following will apply to all other OpenText logos as well), do it for the right reasons. Make it a short-term move intended to improve your income and job title. Stay no longer than necessary - as soon as you are ready to advance your career, start looking for that next job again.

    For entry-level folks: Go for it! Just don't drink their Kool-Aid. OpenText is the WalMart of software. However, since their goal is to hire college grads only, the entry level wages aren't too bad. Get a year or two of experience in the industry and then move on.

    Advice to Management

    None. Absolutely none.

    The OpenText management team knows exactly what they are doing. They are creating an imbalanced multi-headed corporate beast, and, with each acquisition, the beast grows. It's a pity that this team can't find a way to grow its employees' careers and wages as well.


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  5. "Actuate"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at Actuate (More than 10 years)

    Pros

    Good work - life balance.

    Cons

    Lack of communication and direction from management


  6. "Great People to Work With"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    No opinion of CEO

    I worked at Actuate full-time (Less than a year)

    Pros

    A lot of great people to work with at the individual and first level manager levels. Good technology that was fun to work with.

    Cons

    CEO had trouble innovating and sticking with a strategy. Every 9 months the CEO was trying to reinvent the company which made it impossible for any strategy to get traction.

    Advice to Management

    Pick a strategy and stick with it. You have a good team, strong technology and loyal customers. Trust in them more.


  7. Helpful (2)

    "Kept people temps for very long time without benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Actuate (More than 3 years)

    Pros

    Several nice coworkers, close to a Target, easy access to 92

    Cons

    This company has since been acquired by OpenText. Actuate liked to keep people temps for a very long time, often more than a year or 1.5 years. This means hourly pay (underpaid, intern rates), no direct deposit, no vacation, no health benefits. These employees have the same or sometimes more responsibilities and workload than employees with benefits. Not only is this immoral and unethical, but it is very dangerous. Before the Affordable Care Act, people without health benefits can't afford to go to the doctor. By keeping employees as temps with no benefits, Actuate shows how it doesn't care about employees' health. People can die without proper medications and treatment. There are other cons, but this is the most important to note.

    Advice to Management

    Do not lie or make fraudulent promises to employees. Temps are often promised benefits and full-time status at a certain date, but then given excuse after excuse over many months (headcount, "we're working on it", etc). This is so deceitful and just plain WRONG. Let the employees' contracts expire or give them the benefits they deserve.


  8. "Good technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in San Mateo, CA
    Current Employee - Engineering in San Mateo, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    The technology is rich, particularly the scope of products and the ample range of APIs. Requires some investment to learn, but once you pass that hurdle, you can do exactly what you want.

    Cons

    Changes in product direction make it difficult to complete development projects with the thorough attention to detail necessary to this type of technology.

    Advice to Management

    Pay more attention to the needs of the international customers which also affect major domestic customers who have international development centers.


  9. "An interesting place to work in the midst of a challenging transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in San Mateo, CA
    Current Employee - Marketing in San Mateo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Actuate full-time (More than a year)

    Pros

    Friendly and smart people (for the most part), beautiful workspaces at HQ. Interesting, powerful products that can do amazing things (but it can take brains and time to make that happen, making sales challenging).

    Cons

    Actuate products are complex, and the three product lines/lines of business were never truly integrated. So much of the business wasn't integrated either. Knowledge in one area wasn't always valuable in others.

    Former employees who have left recently have reported large bumps in pay at their new jobs, so salaries may not be keeping pace.

    Advice to Management

    Lots of employees are nervous right now. The OpenText acquisition represents an opportunity for the former Actuate and its employees. But strategy and direction needs to be more clearly articulated. Right now it seems like Waterloo is asking for Actuate to lead itself, but not giving feedback on direction/or and telling us that our choices will be supported. For a company (OT) that has done a lot of acquisitions, I expected a smoother process.


  10. Helpful (2)

    "Very low paying for the one of the most important roles in the organization, SDRs drive pipeline."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SDR II in San Mateo, CA
    Former Employee - SDR II in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Actuate full-time (Less than a year)

    Pros

    Nice office in San Mateo, good people, no perks (bowling randomly), sales kick off was a good time.

    Cons

    Very little possibility to get promoted or work your way up. Even if you Inside Sales is not set up for success.

    Advice to Management

    Train the employees better and compensate them for their hard work. Also hire managers that care about their employees and have a plan to get them moving in their careers after the grind of SDR life.


  11. Helpful (6)

    "Do yourself a favor and avoid at all costs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Actuate (More than 8 years)

    Pros

    The unemployment checks once they let all employees go after their recent acquisition

    Cons

    Management is abusive (have seen a few employees cry), Management is sexist (women should not bother applying here), Management is racist (will favor opinions of some races over others), inter-company communications are a mess (massive disconnect between departments), Management across the company is hesitant to change their outdated policies, the company culture is blame first and correct second.

    Advice to Management

    Ask to be compensated for Management 101 courses and start right away.


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