Actuate Reviews | Glassdoor

Actuate Reviews

Updated June 11, 2017
76 reviews

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Full-time Part-time

3.2
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Actuate President, CEO, and Director Pete Cittadini
Pete Cittadini
46 Ratings

76 Employee Reviews

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  1. Helpful (4)

    "Worst Decision of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Actuate full-time (More than a year)

    Pros

    They have no Pros. I need five words at least for a Pro. So here it is, You will learn how not a company or a engineering team should be.

    Cons

    Ah where do I begin. No work organization or stable decision making. They are using old technologies. They call themselves Agile which means change requirements, scope whenever you like and screw engineers. They have never bothered to learn anything else about Agile.

    Managers, directors have been working at actuate for 13-20 years and have no idea what new technologies are , how are thing managed in 21st century. Suggestions are never heard, response is always "this is how it has been since the last 20 years". There is always resistance to positive change.

    Worst Product Management I have seen in my career. Tech Leads have no skills only bad attitude.

    Lately there have been layoffs and of course high attrition rate for engineers. Engineers cannot learn or gain any experience here. They have age old technology stack that is not used anywhere these days. Work experience gained here is of no use.

    Totally forgot , there are more directors and vice presidents than engineers who do the actual work. There is a director and then a senior director .There is a vice president and then a senior vice president and all for small team of 5-6 engineers. Not surprisingly they all do nothing or the same thing.

    Honestly if you layoff your directors and VP's they wont get a job elsewhere because they have no skills and they never bothered upgrading the little they learnt 20 years ago.

    Advice to Management

    I dont see a future . Sell the company as soon as you can. If you are planning to run the company, fire all engineering directors, vice presidents and product managers. Hire someone who is open to innovation and has an outlook. You have way too many directors/VP's .


  2. Helpful (2)

    "Believe these reviews"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer
    Current Employee - Sales Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Actuate full-time (More than a year)

    Pros

    Its an easy place to get on board because of the turnover

    Cons

    What a mess. If you need a job then take it but keep looking while you listen to the stories.

    Advice to Management

    Advice to shareholders. Take a deep look at the senior leadership and ask yourself if this is where you want your money to be invested at?


  3. Helpful (1)

    ""Great" culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They pay for gym reimbursements and classes to increase skills for your position.

    Cons

    Management can not make up their minds and can not communicate changes to their employees effectively. If anything goes wrong, the employee takes the heat. They care more about their profits (which have been declining rapidly) than the well-being of their employees. (Employees are being forced to drive through terrible storm conditions with flood warnings and downed power lines just to go to work. No work from home options?!) Employees there are all very gossipy. Be careful what you say out loud because someone will definitely hear you, judge you, and repeat to someone else. Everyone who has been at this company has been there since they opened so there is no room for growth if that is what you are looking for. Their 401k matching pays out once a year so if you're not there when it gets paid out, then you're out of luck.

    Advice to Management

    Learn to listen to your employees. Have some compassion. A happy employee makes the work place a happier place to be and therefore increases productivity. Have you not learned from your mistakes?


  4. Helpful (1)

    "Software Sales (6 yrs)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary was about avg for industry. Benefits avg.
    Technology was good. Really believed in solution for first few years. Met some good people.

    Cons

    Departments don't work well together. Management staff for most part is weak. Too many long term employees are moved into mgmt and director positions with little mgmt experience . This has a direct effect on the company's ability to put any structure in place or attract...retain good people

    Advice to Management

    open text acquiring Actuate will be a success if the clean house of most sales and engineering mgmt. Start fresh with experienced people who can lead would help provide direction


  5. Helpful (2)

    "Worst Place I have ever worked .."

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Mateo, CA
    Former Employee - Software Engineer in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Actuate full-time (More than a year)

    Pros

    There are no pros .. They got recently acquired by OpenText and I hope things change for better. You will get to see three floors of empty office.

    Cons

    This place functions like some African governmental Department. They have no product strategy in place. They have no good Product Managers or Analysts. Engineering Management is laughable . Do not get me wrong, they have like 20 years of experience but in the same company so they have no idea what is going on in outside world. All good talented engineers were so frustrated they all quit for better opportunities.
    The little revenue they generate is from legacy software licenses. I hope OpenText realize the mistake they made very soon. I would let go Engineering Management and hire someone with talent.
    In sum, this is where careers go to die. Beware of the fake four star reviews by management

    Advice to Management

    OpenText, you have been duped in paying such a huge sum for a piece of garbage. Write this off as a loss in your accounts and move on.


  6. Helpful (6)

    "Do yourself a favor and avoid at all costs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Actuate (More than 8 years)

    Pros

    The unemployment checks once they let all employees go after their recent acquisition

    Cons

    Management is abusive (have seen a few employees cry), Management is sexist (women should not bother applying here), Management is racist (will favor opinions of some races over others), inter-company communications are a mess (massive disconnect between departments), Management across the company is hesitant to change their outdated policies, the company culture is blame first and correct second.

    Advice to Management

    Ask to be compensated for Management 101 courses and start right away.


  7. Helpful (2)

    "Kept people temps for very long time without benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Actuate (More than 3 years)

    Pros

    Several nice coworkers, close to a Target, easy access to 92

    Cons

    This company has since been acquired by OpenText. Actuate liked to keep people temps for a very long time, often more than a year or 1.5 years. This means hourly pay (underpaid, intern rates), no direct deposit, no vacation, no health benefits. These employees have the same or sometimes more responsibilities and workload than employees with benefits. Not only is this immoral and unethical, but it is very dangerous. Before the Affordable Care Act, people without health benefits can't afford to go to the doctor. By keeping employees as temps with no benefits, Actuate shows how it doesn't care about employees' health. People can die without proper medications and treatment. There are other cons, but this is the most important to note.

    Advice to Management

    Do not lie or make fraudulent promises to employees. Temps are often promised benefits and full-time status at a certain date, but then given excuse after excuse over many months (headcount, "we're working on it", etc). This is so deceitful and just plain WRONG. Let the employees' contracts expire or give them the benefits they deserve.


  8. Helpful (1)

    "Good product for 1990s , need to overhaul strategies and innovations"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Company has good array products and kind of stable from customer point of view .

    Cons

    No innovations
    Mediocre salaries
    Lacks focus on product development
    No information sharing at all

    Advice to Management

    Be open , bring good people with good money as well retain good talent.Allow them to bring new ideas to table.
    Please share more information with employees.
    Open BIRT tutorial series to everyone.


  9. Helpful (2)

    "Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON (Canada)
    Former Employee - Software Engineer in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Actuate full-time (More than 8 years)

    Pros

    Well paid jobs, compared to market. 9-5 hours.

    Cons

    Some incompetence at higher level. Corporate managers have no clue about tech. No growth opportunities (old boys club). They do acquisitions of smaller companies and drive those products straight into the ground. Stories went around about higher management using foul language in all hands meetings (disgusting). People lost jobs after many layoffs.

    Advice to Management

    Stop buying tech companies whose product you cannot sell. Give people a chance to advance in their careers. Cleanup your language.


  10. "If Actuate can gain traction with their open source offerings, they could be an exciting company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in San Mateo, CA
    Former Employee - Sales Engineer in San Mateo, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The investment that Actuate has made in their new open source offerings is a daring move, and one that might get them the market share they need as a second tier business intelligence software provider. This technology, along with the community of open source developers that back it, have led to some very exciting technological advances that make the products very exciting to work with. Coupling these innovative products with their battle tested server offerings provides a fairly compelling story that mixes the innovation associated with open source with the stability provided by a seasoned and time tested delivery platform.

    Cons

    Actuate has changed its strategy numerous times, and I think this has led to confusion throughout the organization. At times, they have focused almost exclusively on marketing several different productized "reporting applications" that primarily targeted the financial sector, which makes up the majority of Actuate's install base of customers. As that sector has suffered, so has Actuate. They have also attempted to integrate several acquisitions with varying levels of success. The Performancesoft acquisition has not been well integrated, as both the technology and the skill set needed to market and sell it are very different from Actuate's traditional core competencies.

    Advice to Management

    To avoid becoming an also-ran with an ever-shrinking customer base, Actuate needs to focus on their open source offerings and figure out a better way to monetize the market share they have gained.


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