Acuative Reviews | Glassdoor

Acuative Reviews

8 reviews

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3.0
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Vincent Sciarra
3 Ratings

8 Employee Reviews

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Pros
  • The company is growing in the right direction (in 2 reviews)

  • Most of the clients are easy to work with and so are the techs that call in (in 2 reviews)

Cons
  • Small company, lie about everything (in 3 reviews)

  • Executive Management isolates itself against the real issues that the employees have (in 2 reviews)

More Pros and Cons

  1. "Good people, good attitudes, unsure about management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Strongsville, OH
    Current Employee - Anonymous Employee in Strongsville, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Acuative full-time (More than 3 years)

    Pros

    There is a core group of really good people at this company. There are opportunities to advance and plenty of technology to learn on. Your advancement is dependent on your enthusiasm and ability to demonstrate your competency.

    Cons

    Management has their hands tied by executives, a former Director told me he wasn't able to get someone a $0.10 raise. "Bad apple" employees never get removed from the bunch and often bring down morale. Certain teams are bloated and others run thin. Internal tools are behind the times.

    Advice to Management

    Communicate with your employees, understand their workload and remove barriers for them.


  2. Helpful (4)

    "It was OK. They never can get a head. They take one step forward and two steps back."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice office space in the Cleveland office.

    Cons

    They don't take care of their employees.

    Advice to Management

    Listen to the people you hired and empower them.

  3. "It was a learhing experience. I was hired temporarily, but was let go as soon as they hired full time people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Support Analyst in Strongsville, OH
    Former Employee - Field Support Analyst in Strongsville, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Acuative part-time (Less than a year)

    Pros

    Fhey were nice people to work for and it was a great learning experience.

    Cons

    Learning their computer system wa an exoerience.

    Advice to Management

    I think They need to change their training procedure on their computer system. They change things ats soon as you think you have it down.


  4. Helpful (5)

    "10 years field network engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Network Engineer in Salt Lake City, UT
    Current Employee - Field Network Engineer in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Acuative full-time (More than 8 years)

    Pros

    getting paid even when there is no work

    Cons

    on cal 24/7 and being on vacation and they still call for your services, plus ask you to take vacation and stay close too home in case they need you.

    Advice to Management

    When asked to put in for Vacation. Vacation means just that Vacation away from WORK.
    Do not ask for the tech to take calls and only pay straight time for the call out..
    Breavment means: time way from work. for a loss of a loved one and not to keep calling every Other day on when you coming back.


  5. Helpful (2)

    "N/A"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in New York, NY
    Former Employee - Field Service Technician in New York, NY
    Recommends
    Neutral Outlook

    I worked at Acuative full-time (More than 10 years)

    Pros

    Great outdoor and on the road work learning experience.

    Cons

    many hours on the road travling from state to state

    Advice to Management

    N/A


  6. "A good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Acuative full-time (More than 3 years)

    Pros

    Paid holidays
    Will help with certifications
    Work with school
    Goof staff

    Cons

    Pay is kinda low
    little room to move up.

    Advice to Management

    Get closer with your employees.


  7. Helpful (7)

    "Could stand to pay there field workers more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Tech
    Current Employee - Field Tech
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Acuative full-time (More than 3 years)

    Pros

    Getting paid for 40 hours a week regardless if you work. 16 days off even for first year employee's.

    Cons

    Company seems to have a glass ceiling in terms of pay for their field engineers. On calls can be brutal and there is demands that you are always available even when you're not on call.

    This company does not care if you have a family or if you have children. You are expected to be available for work. I have been doing this as a working father and it has put a ton of strain on my wife. I am now looking for new jobs to move to that will be more family friendly.

    Advice to Management

    Pay your high quality field engineers what they are worth. You seem to constantly forget that people have families by the way you treat your field engineers. Also by not rewarding your field engineers who provide top level work for you it simply makes them want to leave. This is going to continue to cause a brain drain and lower your overall quality of support you provide.

  8. Helpful (1)

    "Great Job Security."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Tech
    Former Employee - Field Tech
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Acuative full-time

    Pros

    The best part of being a Field Engineer at ACUATIVE is the freedom you have working from home. You are provided with a company vehicle, gas card, company card, salary + OT, benefits, 401k, PTO, tools, and training. The pay is very competitive.

    Cons

    You are responsible for a huge territory. There is no set schedule. You are on call 24/7 365. Lots of travel at a moments notice. When it's busy you are extremely busy. Don't make evening reservations at your favorite restaurant or special event...chances are you'll be cancelling your plans.

    Advice to Management

    Giving advice to management is futile. They run a tight ship and must be doing something right. As with any company Management makes decisions and non-management performs the tasks.


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