Acxiom Content Specialist Reviews | Glassdoor

Acxiom Content Specialist Reviews

Updated April 19, 2017
16 reviews

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Content Specialist

1.7
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Acxiom President & CEO Scott E. Howe
Scott E. Howe
2 Ratings

Employee Reviews

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Pros
Cons
  • Upper management is slow to decide business model realignment and resource commitments for innovation (in 24 reviews)

  • Senior management is a buddy system (in 19 reviews)

More Pros and Cons

  1. Helpful (1)

    "Digital Solutions Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Content Specialist in New York, NY
    Current Employee - Digital Content Specialist in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Acxiom full-time (More than 3 years)

    Pros

    The option to work remotely is a plus and the people at Acxiom are very talented at what they do.

    Cons

    The overall moral has been low for a long time, you'll find yourself being over worked, and there is no budget for any raises or room for professional growth.

    Advice to Management

    To improve on retention, invest in good employees who can match your core company values and offer growth within their positions.


  2. Helpful (7)

    "No raises, no promotions, no advancement and no honesty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Content Specialist in New York, NY
    Former Employee - Digital Content Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acxiom full-time (More than 5 years)

    Pros

    Garnered some experience working with Big Data

    Cons

    As the title said.. over 5 years and salary only increased by 6000. Senior management turnover was frighteningly high, creating an environment of distrust, fear and instability.

    Advice to Management

    Fire your CEO

  3. Helpful (1)

    "Boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Entry Digital Content Specialist in New York, NY
    Current Employee - Entry Digital Content Specialist in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Acxiom full-time (Less than a year)

    Pros

    Good work/life balance. Free munchies.

    Cons

    You get paid less compared to similar companies.
    Most people have to perform repetitive and meaningless tasks with the expectation of enthusiasm for the company's 'culture' and 'values,' which are mostly pointless ideals enforced by mediocre middle management that are also very basic. Lots of basic and boring types, with few edgy exceptions.

    Advice to Management

    Stop being so mediocre and vacuous.


  4. Helpful (2)

    "Terrible training, layoff-prone, scare-tactic using company..."

    StarStarStarStarStar
    Former Employee - Digital Content Specialist in Nashville, TN
    Former Employee - Digital Content Specialist in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Acxiom full-time (Less than a year)

    Pros

    There are no good things about working here.

    Cons

    The company is very prone to layoffs, and has terrible training practices. When I first started, I thought the company, was fun, nice to work, except for the low-pay. I began training, and training is long, boring and is meant to improve your attention to detail, and technical skills. The technical skills part is easier to pick up, than the detail part as the detail part has a very steep learning curve, and the managers at the company do not account for this. Instead of adjusting their training to be better, (as I know many who have complained about the training) they threaten people with "disciplinary action" if improvements aren't made during the training period. This company thrives on instilling fear in their employees, whether it's fear of termination during the training period (without adequate training) or fear of layoffs. Also, the way layoffs occur isn't always fair, and is questionable at best. Even though me and several people who were either hired before or with me were laid off, the very last person hired in my department was not laid off.

    Advice to Management

    Improve training, stop hiring people, just to lay them off 6 months later.


  5. Helpful (3)

    "Better be perfect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Content Specialist in Nashville, TN
    Former Employee - Digital Content Specialist in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acxiom full-time (Less than a year)

    Pros

    Decent pay, amicable coworkers, horendous management, unnecessarily laborious training regimen.

    Cons

    If you make a mistake, you are history.

    Advice to Management

    Have a little bit of lenience on your Content Specialists. They are human, they will make mistakes. Do not fire them the second they misspell a word.


  6. "Corporate and straightforward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Specialist in Nashville, TN
    Former Employee - Content Specialist in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Acxiom full-time (More than a year)

    Pros

    Small teams work well. Relaxed environment.

    Cons

    Not terribly transparent. Not much communication between teams (i.e. Creative, Agency, and Production) leading to micromanagement


  7. "Great starting point for a career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Specialist in Foster City, CA
    Former Employee - Content Specialist in Foster City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Acxiom full-time (More than a year)

    Pros

    Lots of experience to the marketing world

    Cons

    You are limited in your creative abilities.

  8. Helpful (2)

    "Fun, but also stagnant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Content Specialist in Conway, AR
    Current Employee - Digital Content Specialist in Conway, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Acxiom full-time (More than a year)

    Pros

    Really pretty laid back type of surroundings and great culture at Acxiom. Great people you work with makes it fun as well.

    Cons

    Hard to move up and get pay increases with all the re-orgs going on and really have to push to move up in your current role in some areas of the company. You get worked hard and it may become stagnant over time.

    Advice to Management

    Take better care of your employees that make the deliverables (the hardest, most time consuming work) and do good work. Folks under-appreciated.


  9. Helpful (3)

    "Start your career here if you don't want it to go anywhere!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Specialist in New York, NY
    Former Employee - Content Specialist in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It's a friendly, casual environment. NY office has free fruit, bagels, cereal, and drinks. Good resume-builder for someone fresh out of college. Management is approachable.
    You can listen to music when you work.

    Cons

    Careers come to Acxiom to die. Content specialists are more likely to win the lottery than any chance of promotion. When I left there was no career path whatsoever for the content specialists. The associate account managers have marginally better options. Salary is awful and well below the NYC standard for someone with the skillset of a CS.
    Advanced skills are not valued in any way. They will just stick you on any account regardless of what you're capable of doing. They won't have any advanced work to give you even if you ask. Sometimes they won't even have work to give you at all, and they'll just tell you to "enjoy your free time."
    Lack of professionalism among some employees regarding attendance.
    They give you lots of PDO but it's hard to use because nobody has the time or desire to cover for you.
    Training is minimal or nonexistent.

    Advice to Management

    There's a reason you have an alarmingly high attrition rate: salary is terrible and there is no room whatsoever for promotion. Start valuing individual skills and allocate people with skills to positions where they can grow. Offer better salary and something to work toward.

    Have team outings or something fun to raise morale.


  10. Helpful (2)

    "good first job experience/skill building; get what you can out of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Specialist in New York, NY
    Former Employee - Content Specialist in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people who are there are awesome to work with. One of the best reasons to work for/at Acxiom Digital, everyone is pretty helpful and nice; good entry level job experience/skill building, get what you can out of it and move on.

    Cons

    - Long hours
    - people being promoted for seniority reasons and not necessarily skill level - major fail
    - not enough proof readers / queue gets backed up
    - no real action taken on issues that are brought to managements attention
    - bad coffee

    Advice to Management

    If you're going to ask the opinion of your employees it would be nice to see some sort of action plan that is taken and actually followed through and follow up with that employee, instead of rehashing the same issue every month.

    Hire more proofreaders.

    Salary should be more competitive to what other companies are offering in order to keep people on.