Acxiom Reviews | Glassdoor

Acxiom Reviews

Updated September 18, 2017
167 reviews

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Acxiom President & CEO Scott E. Howe
Scott E. Howe
58 Ratings

167 Employee Reviews

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Pros
Cons
  • Lack of focus/clear direction from upper management (in 24 reviews)

  • Senior management is a buddy system (in 19 reviews)

More Pros and Cons

  1. "Company is languishing, culture broken & future unclear"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Acxiom full-time

    Pros

    Has significant opportunity, benefits seem to match most other tech companies

    Cons

    Trying to maintain old business and create new acquisitions and yet systems are weak and feeble. Inconsistent culture across organization - some locations get daily lunch, others monthly, some associates get to work from home, other forbidden. Some associates get gym reimbursement, others do not. Lots of leadership and future uncertainty. Plenty of layoffs over the years. Male leaders reference female leaders and associates as "girls"

    Advice to Management

    Leadership need to ask themselves who are we and who do we want to be
    Leadership development
    Enhanced communications
    Consistency with respect to associates

    Acxiom Response

    Sep 20, 2017 – Engagement Manager

    Thank you for your feedback. As we strive to make Acxiom a Great Place to Work for all we understand that different sites and divisions require their own "right for site" perks. Please feel free to... More


  2. "Acxiom Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Acxiom full-time (More than 8 years)

    Pros

    Work from home most of the time if lucky

    Cons

    Treated like a number, you'll lose skills quickly, siloed into a very specific vertical.

    Advice to Management

    Treat employees better

    Acxiom Response

    Aug 24, 2017 – Engagement Manager

    We are disappointed to learn about your experience at Acxiom. We have built our business, products, and strategy around relationships, and it is also how we approach our people and culture - we value... More

  3. Helpful (2)

    "Management has a lot to work on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Acxiom full-time (More than a year)

    Pros

    They really try to create a fun company culture. They are working to improve their products and services to better serve their customers.

    Cons

    Work/life balance is an illusion.Even if I worked overtime, there was no way to get everything done in 60 hours a week. A lot of male chauvinists making inappropriate comments to female workers that are not well received but nothing is done about it. During several internal meetings, inappropriate racial comments were also made. Not a lot of racial diversity in leadership. Training was basically non-existent from day one, despite being requested. Glad I am no longer here.

    Acxiom Response

    Aug 14, 2017 – Engagement Manager

    We’re disappointed to learn about the experience you described at our company. We’re committed to equal opportunity and diversity and inclusion. We have multiple channels for people to share things... More


  4. Helpful (2)

    "Work life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Neutral Outlook

    I have been working at Acxiom full-time (Less than a year)

    Pros

    Good benefits, work culture, facilities, insurance, flexible

    Cons

    Unstable , more lay offs, don't expect career/professional growth, no proper resource utilization


  5. "Verifier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acxiom as a contractor

    Pros

    Started out good until they sold the company without any advance notice.

    Cons

    Pay was low for what was expected.

    Advice to Management

    If hiring contract employees, treat them as a person. If the company plans to change focus don't leave the employees in the dark. Let them know what is going on. They have lives too.


  6. Helpful (4)

    "TRUST has been empty and only a matter of time...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Conway, AR
    Former Employee - Senior Manager in Conway, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acxiom full-time (More than 10 years)

    Pros

    Technology, learning new skills, teamwork within immediate team

    Cons

    Leadership is only focused on talent from Austin, and California. Where is leadership?

    Advice to Management

    If you would have faith in the team that built the company you would be winning again. Instead you have forced lives and families to be impacted time and time again, and unfortunately the local talent has become so complacent they don't see what is happening.

    Acxiom Response

    Jul 3, 2017 – Engagement Manager

    As a global tech company and to best support our customers, we have a distributed leadership team and workforce. Our offices around the globe include Arkansas, Massachusetts, Pennsylvania, New York... More


  7. Helpful (2)

    "Chancy atmosphere for sales people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Acxiom full-time (More than 8 years)

    Pros

    Acxiom was a great company to work for 10 years ago. It grew up out of Arkansas and our greatest strength was in creating innovative solutions to problems our customers were facing, often for the first time in the industry. No one had been trained on those, but everyone was willing to try and, "think outside the box" was the daily norm. We worked our hearts out and became extremely loyal to each other and to the company. We were also extremely successful.

    Cons

    Now it seems like Acxiom has sold out to a Silicon Valley dream. The core business was built on hosted marketing databases and the bedrock of identity resolution technologies - AbiliTec. Since Scott Howe came onboard and decided we should buy LiveRamp, all of the product development and resources are focused on making that part of the business successful above all else. Sales people in the Marketing Services and Audience Solutions divisions have stiff competition from the LiveRamp reps. Leadership takes months to set the fiscal year quotas and then often raises them half-way through the year "as needed" to meet their larger goals.

    Advice to Management

    Stop burning through the cadre of experience professionals across all roles, but especially in sales. Stop hiring VPs from competitive companies and instead provide more sales and product support.

  8. Helpful (4)

    "Poor Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Product/Solutions - Multichannel Marketing Services in Foster City, CA
    Former Employee - Vice President, Product/Solutions - Multichannel Marketing Services in Foster City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Acxiom full-time (More than 3 years)

    Pros

    Some really good people left,

    Cons

    Organizationally its difficult to work there, really poor leadership team

    Advice to Management

    Take some risks


  9. Helpful (3)

    "Room for improvement"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Coworkers are friendly and helpful. New offices.

    Cons

    Upper management is slow to decide business model realignment and resource commitments for innovation. Pathway to ultimate vision is not clear for folks on the bottom, doing the work, which leads to excessive meetings because no one knows/understands the interim plan while the final solution is put into place. For the most part, work culture is pretty complacent. Processes don't really exists, documentations are lacking and there are many knowledge silos (hence many meetings). There's also a lot of politics and it gets old pretty fast.


  10. Helpful (2)

    "Sr. Client Managing Director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acxiom full-time

    Pros

    They have a solid history of good data.

    Cons

    They do not innovate quickly enough


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