Acxiom Reviews | Glassdoor

Acxiom Reviews

Updated April 16, 2017
160 reviews

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2.0
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Acxiom President & CEO Scott E. Howe
Scott E. Howe
56 Ratings

160 Employee Reviews

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Pros
Cons
  • Upper management is slow to decide business model realignment and resource commitments for innovation (in 24 reviews)

  • Senior management is a buddy system (in 19 reviews)

More Pros and Cons

  1. "Poor Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Product/Solutions - Multichannel Marketing Services in Foster City, CA
    Former Employee - Vice President, Product/Solutions - Multichannel Marketing Services in Foster City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Acxiom full-time (More than 3 years)

    Pros

    Some really good people left,

    Cons

    Organizationally its difficult to work there, really poor leadership team

    Advice to Management

    Take some risks


  2. Helpful (4)

    "Not so much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Little Rock, AR
    Former Employee - Anonymous Employee in Little Rock, AR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Acxiom full-time (More than 3 years)

    Pros

    Acquired experience and new technical skills.

    Cons

    Leadership changes frequently. Many associates in AR lack sophistication and professionalism. Many have been with the company for many years, and working at Acxiom is all they know. The office culture is very casual, especially in Conway. It's extremely unprofessional, dirty, and an overall unhealthy place to work.

    Advice to Management

    The "good ole boys" exist at all levels in the organization. Some leaders lack integrity and are only interested in making themselves look good. Leaders support other leaders. HR supports leaders. If there's an issue and you need help, the best option is to leave and find a better paying position at a much more professional organization.


  3. Helpful (1)

    "Okay place to work, with a bad reputation in the area"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Decision Support Analyst in Conway, AR
    Former Employee - Decision Support Analyst in Conway, AR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Acxiom full-time (More than 5 years)

    Pros

    Big company and okay benefits for the area

    Cons

    First people every few months


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  5. Helpful (1)

    "Depressing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Intern - Business Analyst Intern in Downers Grove, IL
    Former Intern - Business Analyst Intern in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acxiom as an intern (Less than a year)

    Pros

    Pay is competitive; people are nice enough.

    Cons

    Dark and dreary offices; too many people work from home; age of workforce relatively high; boring work; inefficient processes. Also, the internship was far too focused on minutiea - I still don't really understand what the company does, but I sure do know how to fill-out check-lists.

    Advice to Management

    Either get more people in the offices or make the place more welcoming.


  6. Helpful (5)

    "SLAVE DRIVERS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Delivery Specialist in Little Rock, AR
    Former Employee - Client Delivery Specialist in Little Rock, AR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Acxiom full-time (More than 10 years)

    Pros

    When you have a good manager, they will work with you well, everyone pitches together as a team.

    Cons

    Managers move around very often, making those in that organization have to relearn, readjust and start new processes, once a year is not uncommon. Managers lie to customers frequently and agree to things that have no intention of doing. No work life balance, zero. It not uncommon for teams that support more than one customer to work 80 hours a week, all day and then expected to work at night to implement changes.

    Advice to Management

    It was a great company before they hired a CEO that was not a founder. Once that happened, it seriously became a sweat-shop.


  7. Helpful (4)

    "Systems Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Little Rock, AR
    Former Employee - Systems Engineer in Little Rock, AR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acxiom full-time (More than 10 years)

    Pros

    Work from home or office your choice is you lived more than 25 miles away from a office, good benefits, people you work with day to day were great.

    Cons

    Since 2006 every year you would have to worry if you were next to be lay-off victim, they seem to leave slackers and would lay-off good workers, never made since.

    Advice to Management

    Get rid of the slackers, keep the hard workers


  8. Helpful (1)

    "Delivery Specialist Intern"

    Star Star Star Star Star
    Former Intern - Delivery Specialist in Conway, AR
    Former Intern - Delivery Specialist in Conway, AR
    Doesn't Recommend

    I worked at Acxiom as an intern (More than a year)

    Pros

    Acxiom has a lot of good people to work with.
    I always receive help and direction whenever I had any issues and teamwork was always on display.

    Cons

    Stressful environment due to constant layoffs. It seemed there was a certain period of the year where the mood shifted and everyone was worried about keeping their jobs. This seemed to be a regular occurrence.

    Advice to Management

    Put the workers first instead of pushing these far fetched initiative that put everyone except those at the top at risk.


  9. Helpful (3)

    "Has gone downhill fast..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Portland, OR
    Current Employee - Senior Account Executive in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Acxiom full-time

    Pros

    Great people to work with at the lower and middle management level.

    Cons

    Senior Management is delusional and absolutely unrealistic. Sales targets climb astronomically every year without consideration of the real world. The compensation plans get worse every year and the types of deals you get revenue credit get fewer and fewer. Sales support has become the absolute minimum and our client's have paid the price.

    Advice to Management

    Reconsider your sales support strategy and the value you place in your employees. Cooperation between LiveRamp and Acxiom has to improve as quickly as possible - we are losing deals and our clients are incredibly frustrated with our inability to present a unified front / solution.


  10. Helpful (2)

    "From a Once Proud and Relevant Company Only Ghost Remains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Downers Grove, IL
    Former Employee - Project Manager in Downers Grove, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    We pulled off some amazing technological feats for customers that solved real business problems. Salaries and benefits were upper tier and those who did their jobs well were respected and rewarded with meaningful assignments.

    Cons

    Current company leadership has failed to maintain that position and clients that remain use Acxiom as primarily a batch shop running canned scripts accessing proprietary data products. People work under constant fear of losing what little dignity remains hoping to keep their jobs long enough to qualify for pensions.

    Advice to Management

    Change the leadership team or sell the company to someone who has a vision of market growth and dominance. Reward excellence. Lose the fear of lack of control that can't stand having jobs outside of Arkansas - Chicago staff are loyal and hard working. Acxiom used to be a highly desired place to work - now it's a place for desperate and don't-make-any-mistakes thinking.


  11. Helpful (1)

    "A roller coaster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Analyst in Conway, AR
    Current Employee - Delivery Analyst in Conway, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Acxiom full-time

    Pros

    I'm in Audience Solutions and the fairly flexible schedule is definitely the best thing. The atmosphere is really laid back for the most part. The campus is nice.

    Cons

    There is a constant threat of layoffs. There are constant reorganizations. There is not a lot of privacy. It gets really loud at times which makes it difficult to work with clients on calls. There is a lot of secrecy still when it comes to advancing. Some people are given privileged information. There is no real training available to advance. A lot of us still aren't paid fairly when you compare workload. There are too many side projects that management should be handling. The process for escalating issues is still murky with 3 or 4 different ticket systems. The communication from technical teams is usually hours after problems have been reported.

    Advice to Management

    Compensate people fairly. Work on developing all members of your team and not just a select few. Cut out the extra projects so people have time to develop skills to help them advance. Realize more tenured associates are capable of learning new things. Please stop these long monthly meetings with shabby video conferencing. It's a waste of time because most people are busy actually working and it's just an annoyance.


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