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Acxiom Reviews

Updated January 14, 2018
708 reviews

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3.5
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Acxiom President & CEO Scott E. Howe
Scott E. Howe
294 Ratings

708 Employee Reviews

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Pros
  • Work from home options are available and some employees are home based (in 88 reviews)

  • The benefits and flexibility of work schedules make work-life balance possible (in 71 reviews)

Cons
  • Lack of focus/clear direction from upper management (in 24 reviews)

  • Senior management is a buddy system (in 19 reviews)

More Pros and Cons

  1. Featured Review

    "Excellent!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer
    Current Employee - Senior Systems Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acxiom full-time (Less than a year)

    Pros

    many perks. telecommute. awesome leadership

    Cons

    None. acxiom is a great place to work

    Advice to Management

    keep doing what you're doing

    Acxiom Response

    Aug 14, 2017 – Engagement Manager

    Thank you for taking the time to provide feedback. We are happy to hear that you are having an excellent experience at Acxiom.


  2. Helpful (1)

    "Acxiom fails"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Conway, AR
    Former Employee - Software Developer in Conway, AR
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you have no other options, live in/near Conway and dont want to drive to Little Rock, or if you know people in senior management. The pay is better than flipping burgers, so if that's your current job, it's a bit of a step up. If you didn't like Charles Morgan as CEO, now's the time to apply to Acxiom since he has left. The best way to get and stay ahead is to have family and friends in upper management; all other poor saps are on the chopping block as of the day they are hired and most don't know it.

    Cons

    stale practices: innovation is not valued at all and most creative choices are expressly prohibited; horrible management: to manage software developers, a manager needs to know something about software development, or at least about the developers themselves; pathetic benefits: the medical insurance has an outrageously high deductible per person and doesn't cover everything after that; mediocre pay: the starting salaries are rather low and so-called 'raises' and 'bonuses' are pathetic; sweeping layoffs: Acxiom is notorious for cutting huge amounts of employees at once. Given the response to that practice, they have taken to doing it one-by-one to avoid the bad publicity, but they still fire just as many people if not more.

    Advice to Management

    go back to old practices (10 years ago) when you valued innovation and your employees.

  3. "Little something I learned while working at Acxiom."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CDS in Conway, AR
    Former Employee - CDS in Conway, AR
    Recommends
    Approves of CEO

    Pros

    Co-workers were very friendly and group of people that you could call friends. There were very many other opportunities where it would be more than just a place of work. Hours were good and it was easy to get the hours off that you needed or wanted. Extra work could always be picked up and work wasn't difficult at all. The pay was good for the amount of experience needed to obtain the job. Also all the information that you needed or wanted to get a job done was all provided for or there for you to research. Managers (Team Leaders) were good about letting you know what they expect from you and wanted from you. Most of times the managers made you feel as though you are needed. The knowledge that you received from working at Acxiom could lead you to farther your career in other places because of vast amount of information and programs that are readly available.

    Cons

    The benefit package, though they make it sound nice, really isn't. Basically you were paying for your own care unless it was very expensive issue. Team organization could be better if more than one team would fall under fault when things go wrong. Though they promote trust between co-workers and learning from your mistakes, most of time the blame fall onto one person and managers are too quick to come to a conclusion to what has happened. There are entirely too much free time and when you do have a lot of work load it is extremely lot. It's not spread out evenly where you are just comfortably working. Though training is available, it is not common to take the training course because it interferes with the actual work that has to be done. Advancement was very hard and you had to boast yourself in unusual way to get any recognition. If someone is bashful or selfless, no recognition would befall the person.

    Advice to Management

    Try to spread out the work load so that during busy times not just one team gets the pressure. Realize what all your employees are doing within other teams not just your team. Promote more education and training even if that means you have to pick up some of their work load. Get to know your employees in your team and in others. When teams do not mengle, they tend to separate and only trust those in their individual team not the entire team. Try to get the employees to trust you so when things are buckling down on one individual or when things go wrong they could come talk to you one on one and lay everything on the table.


  4. "If you don't like it, just wait, it will change in six months."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Conway, AR
    Current Employee - Software Developer in Conway, AR
    Recommends
    Disapproves of CEO

    Pros

    The best reason that I have found is the opportunity to be able to delve into new technologies and programming languages. Since I work with data security, I have opportunity to do security research, participate in training courses, even further my education by pursuing my Master's Degree while working through real-world problems surrounding security. Another good thing about Acxiom is that change is just a part of life, and if you don't like what is going on or what you are working on, just wait, it will change.

    Cons

    Sometimes the project time lines are a little crunched, generally due to upper management not understanding what they are asking for. While I did use this as a positive, the culture of change can also be a negative. Sometimes the corporate organization is restructured without giving it time to run it course, and actually see the benefit from the way the company is structured.

    Advice to Management

    I would say to look at what we do as a company, not worrying about trying to prep the company to sell, but rather focus on the things that make us successful and profitable, since a floundering company will not sell, no matter how good the pitch is. Reorganizing the company every six months only slows down productivity and creates process gaps that are not filled soon enough to see the benefits of the reorganization before the next time things are changed. Change for changes sake is not good.


  5. "working at Acxiom"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Conway, AR
    Former Employee - Administrative Assistant in Conway, AR
    Recommends
    No opinion of CEO

    Pros

    hard to find a comparable job in the area, great people to work with, enjoyable work.

    This is all I wanted to say but I am required to have a minimum of 100 words. In my opinion, Acxiom is a pretty good employer, though it does have it's bad points. I had a very good boss, that had to work with what they had as far as policies, etc. There are always people at every company that can only see the negative side. The atmosphere that I saw was a very pleasant place to work.

    Cons

    Layoffs often, opportunity for advancement lacking, education benefits lacking.

    Advice to Management

    better planning to deter layoffs; promote from within before hiring outside


  6. "Not a very challenging work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Architect in San Mateo, CA
    Current Employee - Architect in San Mateo, CA
    Approves of CEO

    Pros

    The benefits are excellent, work hours are flexible (in fact people come in and out as they please). The Foster City office is very nice, with amenities such as a gym.

    Cons

    Very bureaucratic organization, very little ever gets done because so many people have to be involved in any decision. The corporate culture fosters a lack of accountability, it is easy to pick up bad habits. Acxiom's IT is particularly bad due to poor choice of vendors. The crappy non-standard F5 Firepass VPN makes it very difficult to telecommute.

    Advice to Management

    Focus on accountability. The new matrix organization announced by incoming CEO John Meyer is not a step in the right direction, but the renewed emphasis on fiscal discipline is a welcome change.


  7. Helpful (2)

    "Overall Great Company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Architect in Little Rock, AR
    Current Employee - Data Architect in Little Rock, AR
    Recommends
    No opinion of CEO

    Pros

    Family Oriented and very flexible work environment.

    Cons

    There is alot of overtime.

    Advice to Management

    Don't change the work from home idea. This is why several people stay.

  8. Helpful (1)

    "Acxiom Digital - a terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Account Manager in Nashville, TN
    Former Employee - Associate Account Manager in Nashville, TN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The salary and benefits were pretty great. Also, work dress was casual and you could listen to music while you worked during the day.

    Cons

    Management at every level is horrible; completely out of touch with day-to-day workings of the business. Excellence is NOT rewarded. It is more important for you to be in your seat from 8-noon and noon-5 than it is for you to actually do excellent, creative work. The changes the company as a whole is going through make it near impossible for an average, entry-level employee to ever advance because every time they restructure, it's like your previous time with the company is wiped clean. I've never worked in a place with so much drama, nor in a place where they expected me to "have fun." I was there to work and develop myself professionally, not to gossip or play dizzy bat races in the back. This place is a horrible place to work. I had to switch industries, sadly, to leave. I would warn anyone who is competent, intelligent and creative to STAY AWAY.

    Advice to Management

    It is critical to develop clear service agreements with clients. Most of the terrible days I had at work were caused by the fact we had NO clear service agreement with our clients and therefore spent a lot of time having to hide things from the client.


  9. "Interesting problems, not enough talent to solve them."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Conway, AR
    Current Employee - Software Developer in Conway, AR
    No opinion of CEO

    Pros

    Working on large data sets with great employees gives you valuable experience that you can use for the rest of your life. Few companies deal with the size of data and number of transactions that Acxiom handles. Forcing yourself to reanalyze every algorithm to ensure performance is a great boon.

    Cons

    Perhaps the new leader will change some of this, I've enjoyed his changes so far. However, Acxiom is currently unfocused and lacking talent. They have hardworkers, but you will not learn anything new from them. They don't study and are not passionate about their craft. They avoid hard problems and stick with simple solutions. There are few "rocket scientists" in the company and those rarely make an impact. Their management doesn't understand them anyway. It is just too hard to make a difference.

    Advice to Management

    Pick a focus area; have direction. Go after the difficult problems. Begin recruiting from the top universities, not just Arkansas Alum. Hire experienced professionals, increase the talent pool. Begin giving bonuses to incent your employees.


  10. Helpful (2)

    "Horribly managed company, Charles Morgan should be ashamed."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Programmer in Conway, AR
    Former Employee - Systems Programmer in Conway, AR
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you need a paycheck

    Cons

    Executive mismanagement, Company instability, Layoffs

    Advice to Management

    You are incompetent.


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