Acxiom Senior Manager Reviews | Glassdoor

Acxiom Senior Manager Reviews

Updated December 8, 2016
18 reviews

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Senior Manager

3.5
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Acxiom President & CEO Scott E. Howe
Scott E. Howe
8 Ratings

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  1. Featured Review

    Helpful (2)

    "Excellent Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in New York, NY
    Current Employee - Senior Project Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at Acxiom full-time (More than 8 years)

    Pros

    I began at Acxiom directly out of college and have gone from an intern to managing internal and external events. I can't say enough wonderful things about the culture, people and opportunities I have been given here. Acxiom encourages a work life balance and I truly can say I enjoy coming to work everyday. l am very proud to say I work for Acxiom.

    Cons

    I don't have any to share at this time.


  2. "Great Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Conway, AR
    Current Employee - Senior Manager in Conway, AR
    Recommends
    Positive Outlook

    I have been working at Acxiom full-time (More than 10 years)

    Pros

    Flex time, good benefits, lots of opportunity

    Cons

    Short on resources makes it difficult for o take time off.


  3. "Sr. Manager - Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager - Engineering in Conway, AR
    Current Employee - Senior Manager - Engineering in Conway, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Acxiom full-time (More than 10 years)

    Pros

    Great technical skills building to get your career started right after college. Good benefits and opportunities to move around across career domains without penalty. CEO has good vision. Great people who are committed in doing the right thing.

    Cons

    Layoffs. Layoffs. Layoffs are a constant concern. Trust and loyalty are struggling with management team and associates. Mid-level career paths are struggling for direction and enforcement in training better leaders is lacking and impacting those below these leaders.

    Advice to Management

    Need to enforce more standardization around development, accountability, and quality. Seems to be a lot of rework solving engineering problems vs solving business problems.


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  5. Helpful (2)

    "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Manager in New York, NY
    Former Employee - Senior Account Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acxiom (Less than a year)

    Pros

    offered a lot of flexibility, so you could work from home, make your own hours during the week as long as work was completed.

    Cons

    always seemed to be understaffed, high turnover rates, lack of communication from senior leadership

    Advice to Management

    more training and attention for middle management, huge gap between them and senior leadership.


  6. Helpful (1)

    "Senior Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager
    Former Employee - Senior Project Manager

    I worked at Acxiom full-time

    Pros

    Working remotely from home, good benefits, interesting projects, excellent colleagues and clients to work with, provide computer, printer and peripherals for working at home

    Cons

    being laid off due to sales not meeting their goals, rather than the quality of your work, leaving the client high and dry with people being laid off at critical parts of a project, long hours, unrealistic timelines


  7. Helpful (4)

    "Senior Product Manager"

    Star Star Star Star Star
    Former Employee - Senior Product Manager
    Former Employee - Senior Product Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Acxiom full-time (More than 10 years)

    Pros

    Not many left, but the Arkansas people are great, and the flexibility in work schedule is very nice. Benefits package is very good and salary is average or better than average.

    Cons

    This company cannot figure out who they are or who they want to be. This has been going on for years. Ever since leadership and upper management moved to California, the morale, which wasnt outstanding to begin with, has taken a nose dive.
    Focus and direction shift way too often...seemingly every quarter or two. Then layoffs come - which are way too predictable for associates. Most companies have to make tough decisions that result in layoffs...but not several times a year. Clearly there is a serious problem with the management and the Board of Directors should be recognizing this too.
    Its a little sad to see the company decline this way when it has so much to offer. It just needs the right leader.


  8. Helpful (5)

    "Talk about a sinking shipo"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager/Portfolio Manager in Redwood City, CA
    Former Employee - Senior Manager/Portfolio Manager in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Acxiom full-time (More than a year)

    Pros

    Great work from home options.

    Cons

    Poor Pay. Frequent lay-offs. Management issues where they are looking to cut staff instead of expanding their market

    Advice to Management

    Advice to Shareholders - BRING IN NEW MANAGEMENT


  9. "Remote potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Communications Manager in Jonesboro, AR
    Former Employee - Senior Communications Manager in Jonesboro, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Acxiom (More than 8 years)

    Pros

    Company is progressive in its telecommute and flex-hour options.

    Cons

    Layoffs have been common throughout the company's history.


  10. "Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Manager in Conway, AR
    Current Employee - Senior Human Resources Manager in Conway, AR
    Recommends
    Neutral Outlook

    I have been working at Acxiom full-time (More than 10 years)

    Pros

    Flexible work environment; business casual.

    Cons

    Behind on pay for long time associates; lots of recent leadership changes


  11. Helpful (7)

    "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Little Rock, AR
    Former Employee - Senior Manager in Little Rock, AR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Acxiom full-time (More than 10 years)

    Pros

    * Company allows associates to engage a healthy work/personal life balance
    * Decent Salary & Benefits (401K/company match/PaidDaysOff)
    * Most of the people are awesome, despite being beat down by constant layoffs & company migrations to Austin & California
    * Flexible team structures, allows the individual to work hard and be rewarded, great environment to build lasting friendships and professional networks

    Cons

    Founded in a small Arkansas city in the early 70's, Acxiom pioneered the database marketing industry and quickly became a global powerhouse. No company in the world could touch them, that is until they purchased a small outsourcing company in Illinois around 1997 which was followed by a number of ill-advised acquisitions in a move to grow the business through M&A's instead of focusing on core competencies. During the course they demonstrated a disastrous ability to effectively integrate these new business lines, most of which have been sold off by now (with the most recent PE buyout of the aforementioned Outsourcing company).

    The company struggled through a series of failed buyout efforts and C-level leadership changes through 2006-2011.. The current crop of leaders have managed to decimate the once-incredible culture, the company mission and its cash-rich bank accounts (especially after giving over $300M for a small $40M CA company last year, all in a desperate effort to mask the unmitigated failure of “Audience Operating System” (AOS) to propel the company into the next Google).

    After Charles Morgan left the company in 2007, the Acxiom board failed to take a lesson from the subsequent 'Meyer' years and require their next CXX hires to actually LIVE in the state where the company was founded, headquartered and where the data centers are located. Today the CEO, CFO and CIO all live in Redwood City CA and have allowed cultural cancers to prosper throughout the company (anything with "Arkansas" attached to it is to be discounted, thrown away, and God forbid any credit). The new CIO is allowed to run without restraint, moving key positions into a new Austin office and has hired well over a dozen cronies (multiple VP's, Senior Directors) from his former place of employment at the expense of many long-term associates and Arkansas families.

    CEO-
    Visionary, personable, approachable. Gained significant trust and confidence from the associate base for the first couple of years. However, he took the company eye off the MDB “North Star” and wagered the company’s future against the talent of one man (Dr Phil) in the hopes that AOS would transform the company into the next Apple or Google. This strategy failed and he's now hit the reset button with some major moves and what now seems to be a hollow promise to return the company to its roots. Though he's presiding over some real cultural declines and allowing key leaders to steamroll over people, I'm still rooting for this guy to succeed and save what’s left of the company.

    CFO-
    Seems competent, but largely AWOL to the company and the Arkansas base in particular- busy with other endeavors, board positions, etc. He was recently given responsibility for international sales which was a huge mystery to most associates. Doesn't seem to be engaged with the business, does not communicate to his base.

    CIO-
    A 'my way or the hi-way' individual who fancies himself a great leader but has no concept of what a true leader should be (start with building trust with your people but it's too late for this guy). He constantly brags about 'how we did it at EA' while building a fiefdom of former EA associates and kicking long-term Acxiom families to the curb. Charismatic and engaging, but sly and deceptive with an ego the size of Everest. His drive to inject 'new blood' into IT Operations is making the patient sick. If you were hired from EA or into Austin you're allowed to sit at the right hand. If you're 'old Acxiom', in Arkansas or dare to trust what he says, Be very afraid.

    Advice to Management

    To the Acxiom Board- Hold your C-level executives accountable. Don't let them fail for years before making the tough decisions (i.e. recent CRO, thanks for finally waking up). Let your CFO be a CFO, watch what your CIO is actually doing and hold these guys accountable for the millions in expense spending (WorkDay, Consulting, Austin, free food for privileged associates in CA, contractors, on and on). Demand some ROI or you’ll soon wake to with an empty Acxiom bank account, a stock price that never recovered and nothing to show for it.
    Acxiom is not Google, don't try to be until the stock hits $500

    To HR- How can you actually sit at the table and watch unethical behavior from your leaders without challenging, coaching and righting the ship, even while being asked to do so? Grow a pair, do your job. If you can't, hire someone who will. People are the company's greatest asset, period, and you’ve allowed Acxiom lose sight of this fact after so many years of putting people first.