Addus Healthcare Reviews | Glassdoor

Addus Healthcare Reviews

Updated January 23, 2018
47 reviews

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3.0
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Dirk Allison
8 Ratings

47 Employee Reviews

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Pros
  • Have had consistent full-time work since I started and they are accommodating to your needs and concerns (in 7 reviews)

  • A great company to work for if you love working with people (in 5 reviews)

Cons
  • lack of communication between supervisor and care person (in 5 reviews)

  • Unprofessional office, low on caregivers, low pay, no lunch (in 7 reviews)

More Pros and Cons

  1. "Caregiver"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Addus Healthcare part-time

    Pros

    I love that the hours are very flexible. You pretty much build your hours around your availability.

    Cons

    One Downside is if you don’t work you won’t get paid no matter how long you’ve been with the company and the only other thing I can think of is a pay increase would be greatly appreciated.


  2. "Working with Addus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    You can work for a relative. It is flexible and if you want more work you can do that too.

    Cons

    They were pretty slow about starting work. But it may be different for others.

  3. Helpful (1)

    "Bittersweet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-Home Care Provider in Rockford, IL
    Former Employee - In-Home Care Provider in Rockford, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Addus Healthcare full-time (More than 3 years)

    Pros

    Some of the best reasons I enjoyed working at Addus was having a good repoire with my immediate supervisor. She listened, gave me as many hours as I wanted to work (up to 40), and was good about time off (which I hardly ever took during my 3.5 years of service.) Was lucky to have wonderful clients and still have fond memories of them. Another benefit is the many Addus offices across the country to work for if ever one decides to relocate. The best benefit I received working at Addus was an inner assurance that my work and time was spent wisely caring and helping seniors advance in life.

    Cons

    The downsides at Addus unfortunately outweigh the pros. The choice to work with aging/health care is one I persue so money is not the big factor for me like it may be for someone with dependants. With that said, aides are hired at $10.00 an hour with a nickle increase for each year of service. (After ten years of service you could be earning $10.50 an hour. ) Addus does give employees sick time. If you work 8 hours a day, but home 3 days sick in bed , you lose $240.00. Providers are paid take care of those who can't help themselves, but when the helper falls ill Aduss doesn't provide for them Addus employees are expected to work holidays and get paid time and half. If an employee takes a holiday off, they are required to make the time up at regular pay within the 2 week pay period. Wages are also low to the employee if a client contacts Addus and requests no service on any particular day the employee is scheduled. Two ways to make up for the lost income is if the client agrees the Home Care Provider come on a later date, or if the supervisor has you fill in for an employee who has called in sick or takes the day off. If you work an 8 hour shift you'll have to eat lunch on the road between clients. Addus does pay 43 cents a mile to get from one client to another AFTER your first stop. For example, my first client of the day is in Polo. Although it is an 18-19 mile drive, I get no compensation since it is my first client of the day. If you have a CNA certificate you a added to their internal system as a certified CNA but Addus does not offer any benefit for the certificate. The only benefit of having a CNA certificate with Addus and it being in their system is the certificate continues to stay active (certificates expire after two years of inactivity when you're not employed as a CNA.)While Addus conforms to state regulations and has paid quarterly meetings they left me feeling that only the truely dedicated Home Care Provider is nothing more than a Glorified Housekeeper. The few people who may enjoy work at Addus are high school graduates looking for their first job, people who REALLY care about our seniors, or people who are self motivators and enjoy working independly.

    Advice to Management

    Major turnover in superisors- 3 in three years. As a Home Care Provider who does not work directly with management it is obvious from the outside (including client's perspective) that supervisors are being given more work than they can perform. This is a poor reflection on Senior management. I've witness numerous times when clients come back from hours of dialysis and have not been informed their Home Care Provider won't be there for service. Likewise, countless times clients have called Addus and never received a call back, How frustrating it is for old, tired and sick person to not get a return call. Communications was at an all time low the first two years of my employment, the third year it improved when the supervisor got a part time assistant. There is no commarade between upper management and Home Care Providers- even during holidays. Who knows anything about the owner(s) or board of directors at Addus? What about HR, is there one. My experience with Addus is that it is a stepping stone to motivate one to further their advancement somewhere else.


  4. "Decent Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Lots of flexibility with schedules and nice staff

    Cons

    low pay, usually minimum wage


  5. "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Home Health Caregiver in Nampa, ID
    Current Employee - Home Health Caregiver in Nampa, ID
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Addus Healthcare full-time (Less than a year)

    Pros

    works great with scheduling, Makes it a easy and friendly process to start working

    Cons

    Your schedule is never the same and you always work different hours


  6. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aurora, IL
    Former Employee - Anonymous Employee in Aurora, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Addus Healthcare full-time (More than 3 years)

    Pros

    Helping seniors, national company, close to home

    Cons

    Lack of career advancement opportunities, low salary, chronic payroll issues


  7. "Ok start off company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Health Aide in Chicago, IL
    Current Employee - Home Health Aide in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Addus Healthcare part-time (More than 3 years)

    Pros

    Good start off company that's about it

    Cons

    Pay, no advancement poor benefits

    Advice to Management

    Better benifits be open to ideas

  8. "The Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Aide in Wilmington, DE
    Former Employee - Home Health Aide in Wilmington, DE
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Addus Healthcare full-time (More than 8 years)

    Pros

    Yes they keep you busy and yes there alot of over time and they also use to have good incentives

    Cons

    The offices staff they very unprofessional and they will give you bad reference and i haven't work for them over 10 years


  9. "Addus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montgomery, AL
    Current Employee - Anonymous Employee in Montgomery, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Addus Healthcare part-time (More than a year)

    Pros

    Paid every Thursday or Friday weekly

    Cons

    Not a lot of work in Montgomery county.


  10. "If you love caregiving it's for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Addus Healthcare part-time

    Pros

    Caring for the patients

    Cons

    Unprofessional office, low on caregivers, low pay, no lunch


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