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Advance America Reviews
Updated Mar 1, 2023
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Found 878 of over 887 reviews
75% Recommend to a Friend
81% Approve of CEO
Found 878 of over 887 reviews
Popular
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- COVID-19 Related
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- Lowest Rating
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Recommend to a Friend
Approve of CEO
Jessica Rustin
42 Ratings
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Top Review Highlights by Sentiment
Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Advance America and is not affected by filters.
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- Current Employee★★★★★Featured Review
Pros
Advance America is an amazing place to work as it affords you the opportunity to not only work with great people but to also learn key business fundamentals along the way. The job is very purpose-filled and allows you to enlighten the lives of those you encounter. Great People, Great Benefits, & Great Opportunities. Don't miss out on the career journey of a lifetime- Apply Today!
Cons
Cons are little to none.
We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.
- Current Employee★★★★★
Pros
helping customer that need to borrow without good credit
Cons
need better payment arrangements for customers
Continue reading - Former Employee, more than 5 years★★★★★
Very unfavortism system
Dec 20, 2022 - Manager in Johnson City, TNRecommendCEO ApprovalBusiness OutlookPros
You get to be in climate control environment, most days done late nights, I enjoyed the field collections, can sometimes get with a decent non 2 faced working group it's all a 20/80% shot on that though
Cons
Upper management very rude not willing to listen to all sides and points of view as well as actual evidence unless it's going in the person they choose's favor, does not care if you need off for family things or gatherings everyone must work those 1st 3rd every Friday and that's no exceptions have not really got no other ambition in general as a whole other than meeting those numbers which is their bonus checks and that's only for upper management(well center manager and up) even though it took everyone of the center employees to get thr center where it is.
Continue reading - Former Employee, more than 5 years★★★★★
Pros
If you put effort and voice into advancing at this company, they really do put time into you. Work life balance is decent - lots of holidays!
Cons
When I was there I thought the development of potential leaders hit a ceiling. There should be more training in person to spread the culture of Advance America to the employees who run the centers.
- Former Employee, more than 5 years★★★★★
A great company to work for.
Jan 29, 2023 - Divisional Director of OperationsRecommendCEO ApprovalBusiness OutlookPros
A lot of focus on the development of team members. Great work hours. Very customer-centric business. Products designed to help customers. Company is moving in the right direction and is striving to be the best in the industry.
Cons
The benefits are not the best. Loss of some great upper management that really cared about their people and the business. Limited growth opportunities.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
1 hour lunch Great team work Good benefits
Cons
Pay is not that great
- Former Employee, less than 1 year★★★★★
Every store ran different
Mar 1, 2023 - Assistant Manager in Jacksonville, FLRecommendCEO ApprovalBusiness OutlookPros
I honestly can't think of a real pro
Cons
Catty behavior and gossiping was very common
Continue reading - Former Employee★★★★★
Pros
- Friendly people - Pays decently
Cons
- Work on Weekends - Minimal Time Off
- Current Employee, more than 8 years★★★★★
Rewarding but challenging position
Oct 4, 2022 - Divisional Director of OperationsRecommendCEO ApprovalBusiness OutlookPros
I really enjoy working for Advance America. Being able to develop others into a better version of themselves, to better service customers and achieve goals outlined by the company is rewarding. The compensation is pretty fair, and there's opportunities for bonuses.
Cons
Cons include long work hours, only one off day a week(Sunday), which requires you to enter sick time if you have any appointments or a submit a vacation request to handle personal affairs, and lack of work life balance. Meeting the Company goals and expectation can become stressful at times. All and all the Pros outweigh the Cons, and if I could change one thing it would be the work hours.
Advance America Response
We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.
- Current Employee, more than 1 year★★★★★
Pros
Resources and teamwork supported environment. Good pay, good benefits and environment! Leaders that care and build you up for continual development and success.
Cons
None that I have experienced!
Continue readingAdvance America Response
We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.
Join the Advance America team
Advance America Reviews FAQs
Advance America has an overall rating of 3.9 out of 5, based on over 887 reviews left anonymously by employees. 75% of employees would recommend working at Advance America to a friend and 67% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.
75% of Advance America employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Advance America 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Advance America to be career development, coworkers, benefits and the cons to be senior leadership, compensation, management.
Advance America Response