Advance America Reviews | Glassdoor

Advance America Reviews

Updated December 10, 2018
533 reviews

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3.2
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Approve of CEO
Advance America CEO J. Patrick OShaughnessy
J. Patrick OShaughnessy
201 Ratings

Employee Reviews

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Pros
  • "The people were great to work with and the pay is good" (in 16 reviews)

  • "Plenty of room for advancement if you are willing to work for it" (in 9 reviews)

Cons
  • "This company does not care about their employees whatsoever the upper management is clueless they have no knowledge of what working in a store is like" (in 58 reviews)

  • "There was no true room for advancement/pay promotions" (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "20+ Years and Still Love It!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Operations Supervisor
    Current Employee - Field Operations Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance America full-time (More than 10 years)

    Pros

    1. Provides a portfolio of products and services for our valued customers when they have a need
    2. Great benefits
    3. Support from Senior Management
    4. Closed on Sundays

    Cons

    I cannot think of any real cons to working at Advance America. As I said, choosing to continue to work here for 20+ years says it all for me.


  2. "Csr"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance America full-time

    Pros

    All parts is a pro

    Cons

    There is nothing negative I can say

  3. "Love helping customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Divisional Training Manager in Canton, OH
    Current Employee - Divisional Training Manager in Canton, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance America full-time (More than 10 years)

    Pros

    Working with team members, good environment

    Cons

    Hours of operations/work life balance

    Advice to Management

    Allow more flexibility in schedules


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CENTER SALES MANAGER in Chiefland, FL
    Current Employee - CENTER SALES MANAGER in Chiefland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance America full-time (More than 10 years)

    Pros

    Advance America is truly a great company to work for. The customers are wonderful and very appreciative when you are able to help them with their financial needs. That is what the job is all about. We help people. That is why we are number one in the industry. We strive hard to help our customers and to give them the best customer service we can and offer the best service and products for their financial needs. Upper management including the DDOs and RDO are totally amazing and have been very supportive to help you succeed as a manager and to help you grow your center. This kind of caring and support is what has made Advance America the great company it is and will continue to be. Advance America cares about its customers and also cares about its employees. As long as you listen to upper management and follow the companies policies and work hard to grow your center it’s a very rewarding job.

    Cons

    Nothing I can think of.

    Advice to Management

    I really can’t think of anything because they do such a great job.


  5. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good hours. Sundays are always off along with holidays

    Cons

    Very high turn over cause employees dont feel valued. Alot of favortism. No work and life balance.


  6. "Store Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance America full-time

    Pros

    Flexibility and Community Involvement Job advancement always available

    Cons

    Collection and Bad debt need better pay and store turnover us high. Health Insurance is to high


  7. "Friendly people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Maysville, KY
    Current Employee - Customer Service Representative in Maysville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance America full-time (Less than a year)

    Pros

    Benefits Fulltime Friendly Organized Clean

    Cons

    I have none to put.

  8. "Center training manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advance America full-time

    Pros

    Good hours and competence benefits

    Cons

    Not a lot of room for advancement

    Advice to Management

    Have more mentoring programs for your dedicated team members


  9. "DDO"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Management support, Flexibility, Benefit Time, and hours

    Cons

    I prefer to find the good in each day


  10. "ok"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance America full-time

    Pros

    hours are ok good for family

    Cons

    you work every wkend so thats it.