Advance America Reviews | Glassdoor

Advance America Reviews

Updated August 14, 2018
509 reviews

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2.8
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Approve of CEO
Advance America CEO J. Patrick OShaughnessy
J. Patrick OShaughnessy
185 Ratings

509 Employee Reviews

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Pros
  • "The people were great to work with and the pay is good" (in 15 reviews)

  • "Room for advancement, my peers were a pleasure to work with, Customers we always so pleasant" (in 9 reviews)

Cons
  • "This company does not care about their employees whatsoever the upper management is clueless they have no knowledge of what working in a store is like" (in 56 reviews)

  • "Room for advancement but have to move" (in 11 reviews)

More Pros and Cons

  1. "Internal Audit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advance America full-time

    Pros

    Challenging and exciting job duties.

    Cons

    Health insurance premiums spiraled out of control.


  2. "OKY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance America full-time

    Pros

    Incentive pay quarterly. Room to advance

    Cons

    Hours can get long. Longer at work than at home

  3. "Rare Job Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Data Analyst in Spartanburg, SC
    Former Employee - Junior Data Analyst in Spartanburg, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Advance America full-time (More than a year)

    Pros

    Large company in a highly regulated industry with lots of nice people getting paid fairly well (for many positions) to work in a relatively laid back environment.

    Cons

    It seems this company under-estimated the consequences of a season of aggressive acquisition.

    Advice to Management

    Be more transparent about advancement standards.


  4. "A company with integrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance America full-time (More than 5 years)

    Pros

    -opportunity for growth
    -great working environment
    -competitive compensation
    -management leads with integrity

    Cons

    The misperception about our business by some people.


  5. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Riverside, CA
    Current Employee - Assistant Manager in Riverside, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance America full-time (More than a year)

    Pros

    Lots of learning, opportunities to move up

    Cons

    Low pay, lack of training


  6. "You never stop learning."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CENTER SALES MANAGER in Detroit, MI
    Current Employee - CENTER SALES MANAGER in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance America full-time (More than 3 years)

    Pros

    Fast paced environment, convenient hours of operation, room for growth, uncapped bonus potential, closed all major holidays.

    Cons

    Difficult to get raises, mandated by the government.


  7. "Customer Service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Advance America full-time (More than 3 years)

    Pros

    not a crowded office. customers are nice

    Cons

    low pay, micromanaging is excessive

  8. Helpful (3)

    "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Office in Spartanburg, SC
    Current Employee - Corporate Office in Spartanburg, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance America full-time (More than 10 years)

    Pros

    Great employees, competitive pay and benefits.

    Tremendous development opportunities. Fast paced, ever changing environment keeps things interesting. The company believes every employee has the ability to impact the business and ensures that employees are aware of how their contributions make a difference.

    Cons

    Benefits as a whole (medical, dental, vision, life, disability, volunteer days, paid time off, company observed holidays, discount programs, etc.) are good/ competitive but, there's no 401(k) match.


  9. "Like working for the Trump Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Wilmington, DE
    Former Employee - Customer Service Representative in Wilmington, DE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance America full-time (More than a year)

    Pros

    Relaxed dress code. Free parking.

    Cons

    Consistent wrong answers and decisions by management.

    Most promotions are external.

    Advice to Management

    Stop kidding butt to upper management. Apply yourself to your job and you should know the job better than the employees. Don’t guess and assume for answers. Stop belittling employees. Stop acting like police who are above the law.


  10. "Human Res. Coordinator"

    StarStarStarStarStar
    Current Employee - Human Resources Coordinator in Spartanburg, SC
    Current Employee - Human Resources Coordinator in Spartanburg, SC
    Recommends
    Positive Outlook

    I have been working at Advance America part-time (Less than a year)

    Pros

    Pleasant, professional, friendly, comfortable, welcoming

    Cons

    I haven't experienced any yet!

    Advice to Management

    n/a


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