KEY NOT FOUND: coverImgAlt
Logo
See All Photos

Advance America

Engaged Employer

Advance America

Add a Review

Advance America Reviews

Updated Jan 11, 2022

To filter reviews, or .

Found 788 of over 796 reviews

3.6
63%
Recommend to a Friend
70%
Approve of CEO
Advance America CEO and President James Ovenden
James Ovenden
124 Ratings
Pros
  • "Advance America Is A Family Oriented Company(in 31 reviews)

  • "Company paid holidays, good benefits(in 25 reviews)

  • Cons
  • "No back up from upper management(in 68 reviews)

  • "long hours collections returned checks(in 27 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    The latest conversations about Finance

    Join the conversation on

    Finance

    1y

    works at 

    JPMorgan Chase

    Anyone else hate banking lingo and make fun of it, but as soon as a discussion starts you say "we dont want to boil the ocean here". Fml. Whats your most despised finance phrase?

    924

    88 Comments

    Join the conversation on

    Ratings by Demographics

    This rating reflects the overall rating of Advance America and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee, more than 5 years
      Featured Review

      Benefits

      Oct 3, 2021 - CENTER SALES MANAGER in Riverside, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      401k Flex.Schedule Benefits and Bonuses

      Cons

      Not very flexible when calling off.

      Be the first to find this review helpful

      Advance America Response

      Sr. Director, Human Resources

      We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

    2. 5.0
      Former Employee, more than 5 years

      Excellent opportunity

      Jan 11, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company provided a lot of development opportunities.

      Cons

      Regulatory changes such as HB123.

      Be the first to find this review helpful
    3. 3.0
      Current Employee, more than 1 year

      manager

      Jan 10, 2022 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      somewhat relax environment individualism, finance

      Cons

      the hours are not fair, and they cut corners not to pay overtime

      Be the first to find this review helpful
    4. 4.0
      Former Employee, more than 5 years

      Csm

      Dec 23, 2021 - Customer Service Manager (CSM) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      9 Holiday pay off yearly

      Cons

      Making decisions are prolonged on average

      Be the first to find this review helpful
    5. 5.0
      Current Employee, more than 1 year

      I love my job!

      Dec 18, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My customers are amazing and management pushes us to reach our highest potential.

      Cons

      Some employees are not the best candidates for the position.

      Be the first to find this review helpful
    6. 3.0
      Current Employee

      Decent structure

      Dec 28, 2021 - General Manager in Laurel, MS
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good product but high interest

      Cons

      Lacks leadership in priority area

      Be the first to find this review helpful
    7. 4.0
      Current Employee, more than 3 years

      Great Company

      Dec 7, 2021 - CENTER SALES MANAGER 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No late shifts, great benefits, two to three person employee team ratio and quiet.

      Cons

      Hours of operation should be adjusted on Saturday not peak day, the system of operation and training.

      Continue reading
      Be the first to find this review helpful
    8. 2.0
      Former Employee, more than 3 years

      Would not recommend

      Dec 13, 2021 - Center Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      To few to make a difference.

      Cons

      Overworked and underpaid. Hours are demanding and not negotiable

      Be the first to find this review helpful
    9. 5.0
      Current Employee, more than 3 years

      Love it!

      Nov 27, 2021 - Divisional Director of Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Upper management cares about their team, hours, work/life balance

      Cons

      Benefits are high deductible and high cost

      Continue reading
      Be the first to find this review helpful

      Advance America Response

      Field Recruiter

      We appreciate your comment, and we are sincerely grateful to have you as part of our Advance America team. Thank you for your hard work and dedication.

    10. 5.0
      Former Employee, more than 10 years

      customer Service

      Nov 27, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helping customers with Financial services.

      Cons

      No longer hire part-time employees

      Continue reading
      Be the first to find this review helpful

      Advance America Response

      Field Recruiter

      Thank you for providing us with your feedback. We sincerely appreciate your comments and wish you the best of luck in all of your future endeavors.

    Viewing 1 - 10 of 788 Reviews

    Advance America Reviews FAQs

    Advance America has an overall rating of 3.6 out of 5, based on over 796 reviews left anonymously by employees. 63% of employees would recommend working at Advance America to a friend and 53% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 0% over the last 12 months.

    63% of Advance America employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Advance America 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

    According to reviews on Glassdoor, employees commonly mention the pros of working at Advance America to be career development, coworkers, benefits and the cons to be senior leadership, compensation, management.

    Popular Careers with Advance America Job Seekers

    JobsSalariesInterviews