Advance America Reviews | Glassdoor

Advance America Reviews

Updated September 15, 2017
441 reviews

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2.6
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Advance America President and CEO J. Patrick O'Shaughnessy
J. Patrick O'Shaughnessy
162 Ratings

441 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "They really care about their employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance America full-time

    Pros

    I work at the corporate office. I feel like senior management and execs truly care about the employees here. They know us by name and don't treat us like a number.

    Cons

    It would be nice to be paid more, but I believe I am at the standard for my job.

    Advice to Management

    None, thank you!


  2. "Customer Service Representive"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Advance America full-time

    Pros

    Paid time holidays and vacation

    Cons

    Over worked and under paid as well as under staffed. Keep adding new products and no extra pay or extra employees to help with the work load.

  3. Helpful (2)

    "Divisional Director of Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Divisional Director of Operations in Wichita, KS
    Former Employee - Divisional Director of Operations in Wichita, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advance America full-time (More than 8 years)

    Pros

    Salary, benefits, work/family life, hours of operation & flexibility.

    Cons

    Needs better communication between the field and the corporate office.


  4. Helpful (1)

    "Good Environment, Depending On The Department - Corporate Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Spartanburg, SC
    Former Employee - Anonymous Employee in Spartanburg, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Advance America full-time (More than 5 years)

    Pros

    Good Environment, Friendly People, Easy to make friends, Moderate growth potential.

    Cons

    Inability to correct pay scale when its off. New hires can start well over Senior people if the market is currently higher and they all but refuse to correct the issue. Make sure your price is good from the start.

    Horrible Insurance.

    Advice to Management

    Find a better way to keep salaries in current market ranges.


  5. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Advance America (Less than a year)

    Pros

    Flexible and benefits available after 90 days

    Cons

    Long hours and manager are clueless alot


  6. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance America full-time (More than 3 years)

    Pros

    Good work/life balance, reasonable pay for expected workload, mostly easy people to work with.

    Cons

    A few difficult people (same as anywhere); struggling with benefits because of small company size.

    Advice to Management

    Subsidize the benefits more heavily so the healthy will take your insurance. Right now it's so expensive that only the desperate are on it, which only raises the cost.


  7. "Center Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Center Manager in Pontiac, MI
    Former Employee - Center Manager in Pontiac, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Advance America full-time (More than a year)

    Pros

    The multi-tasking. Customer Relationship. Team members.

    Cons

    The hours, company policies, the pay.

    Advice to Management

    Give more hands on support from corporate.

  8. "Beware of Human Resources"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Advance America full-time

    Pros

    A few very friendly people. Most other departments are great to work with.

    Cons

    Nepotism, bullying, leading by intimidation/fear tactics

    Advice to Management

    The management are too involved personally, which creates a hostile work environment and a conflict of interest.


  9. "not what it used to be!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Memphis, TN
    Current Employee - District Manager in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance America full-time (More than 10 years)

    Pros

    pay, holidays off, and no sundays

    Cons

    cut thoat business, incompetent leaders.

    Advice to Management

    stop hiring cheerleaders


  10. "Center Sales Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance America full-time

    Pros

    Nice environment, got to hire my own staff.

    Cons

    Hard to get bonus, only two to three employees per center.


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