Advance America Reviews | Glassdoor

Advance America Reviews

Updated January 5, 2018
469 reviews

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2.6
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Advance America CEO J. Patrick OShaughnessy
J. Patrick OShaughnessy
167 Ratings

469 Employee Reviews

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Pros
  • The hours are great, the leadership is great and the customers are great (in 12 reviews)

  • Room for advancement, my peers were a pleasure to work with, Customers we always so pleasant (in 9 reviews)

Cons
More Pros and Cons

  1. "easy job, is you like to be in the phone all day long calling all your customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Advance America full-time

    Pros

    sundays off, leave at 6pm

    Cons

    been on the phone all day long

    Advice to Management

    a lot to advance, people get tired quick, there is a lot of positions every two weeks


  2. "Good people, Work eventually was uninteresting and boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst in Spartanburg, SC
    Former Employee - Data Analyst in Spartanburg, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance America full-time (Less than a year)

    Pros

    Good Work environment and people. The work started out interesting

    Cons

    The work tended to be repetitive

    Advice to Management

    Try to spice up the projects/work instead of same things over and over.

  3. Helpful (2)

    "Easy job, flexible hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in New Port Richey, FL
    Current Employee - Assistant Manager in New Port Richey, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance America full-time (Less than a year)

    Pros

    Super easy job. Flexible work hours. Closed Sundays. No sales quotas. No uniforms required.

    Cons

    Only 1 to 3 employees per store. No coverage. Horrible benefits. No match on 401k. Too much needless paperwork. Hire more staff.

    Advice to Management

    Provide more benefits to loyal and hard working employees. Set an actual time for lunch and post on the front door so customers know when we will be closed for lunch versus just closing store in the middle of the day.


  4. "Horrible hours for families"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Advance America part-time

    Pros

    Somewhat flexible schedule, coworkers can make the day go faster

    Cons

    Too much needless paperwork and responsibilities for the pay. The underwriting system approves people with limited income for loans, and then you are to blame for not making your required numbers. Pushy on endless collection calls, marketing, sales, etc. CPA/Accounting type duties, very far from the pay.

    Advice to Management

    Increase pay and recognize hard work. Center Managers and Asst. Managers should not be making $15/hr and $12/hour respectively.


  5. "DDO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Advance America full-time

    Pros

    A Good work environment overall

    Cons

    Difficult industry to operate in due to massive amount of regulations.


  6. "Assistant Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Sales Manager
    Current Employee - Assistant Sales Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance America full-time (More than a year)

    Pros

    Small staff, relationships with customers, for the most part pretty chill

    Cons

    The demand of the job and hours don’t amount to the pay. They expect you to make endless collection calls, assist customers, drive sales, ensure money is handled properly, etc. from the moment the store opens until close of business. When you don’t make numbers, you’re to blame for poor performance


  7. "Strong corporate goals, need to support employees more."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance America full-time (More than 5 years)

    Pros

    Good pay and fairly easy job, works well for scheduling events with your family.

    Cons

    Lots of stress in management of centers with little support of employees

    Advice to Management

    Get rid of the petty stuff and help employees better the business.

  8. "Advance America"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Advance America full-time (More than 5 years)

    Pros

    Excellent department to work in

    Cons

    Benefits could be a better


  9. Helpful (1)

    "Corporate Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Advance America full-time

    Pros

    A lot of great professionals to work with and learn from. Great office location in downtown Spartanburg.

    Cons

    Benefits; going to the exchange was a horrible HR decision. The majority of the employees at Advance America cannot afford the premiums. Also no 401K is another disadvantage.

    Advice to Management

    None


  10. "Center Sales Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance America full-time

    Pros

    Hours, vacation, environment, that's it

    Cons

    Pay, work some holidays, only two people in a store


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