Advance Auto Parts Reviews in Atlanta, GA | Glassdoor

Advance Auto Parts Atlanta Reviews

Updated March 27, 2017
38 reviews

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Atlanta, GA Area

3.3
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Thomas Greco
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38 Employee Reviews

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Pros
  • Learn a lot of knowledge on cars if you are a beginner (in 33 reviews)

  • Rewards high performing team members (in 48 reviews)

Cons
  • Upper management wants the team to care, as long as they don't have to pay them for it (in 135 reviews)

  • Customers get better discount than team members (in 62 reviews)

More Pros and Cons

  1. "Salesman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative in Atlanta, GA
    Current Employee - Customer Service and Sales Representative in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (More than 3 years)

    Pros

    They great parts for your car

    Cons

    Moving up in the company sucks and the benefits

    Advice to Management

    You can't move to management in the company unless someone quit or just step down, and it is hard to become a full time employee.


  2. "Pros & Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Parts Manager in Atlanta, GA
    Current Employee - Retail Parts Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts (More than 3 years)

    Pros

    Good developmental experience for young workers new to the job market. lots of opportunity for growth and advancement, especially at store level. The benefits and perks are also decent

    Cons

    The pay is ranges from not good to fair for non managerial positions. The pay for management fair to good. varying schedules and working on holidays can sometimes be a headache Like in many other companies, the politics played by middle and upper management (corp) can sometimes be viewed as unfair and or unethical.


  3. "Sales and Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DM in Atlanta, GA
    Current Employee - DM in Atlanta, GA
    Recommends
    Neutral Outlook

    I have been working at Advance Auto Parts full-time (More than 5 years)

    Pros

    Fast paced and normally well rewarded for a job well done. If you grow sales you are normally rewarded for the work you put forth. At times a magical target can get in the way even if you have a positive growth in sales.

    Cons

    At times you can frustrated with the lack of holding people to the expectations.

    Advice to Management

    Basics need to be followed at all times. Set the standard and stick to it.


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  5. Helpful (1)

    "The job was ok. Room for advancement was available, but didn't think it would be a great fit for me"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Parts Pro in Cartersville, GA
    Former Employee - Mobile Parts Pro in Cartersville, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Auto Parts part-time (Less than a year)

    Pros

    The teamwork depending on the store, the assistive nature of the entire team and tips shared to get sales closed via upselling and making customers feel heard.

    Cons

    Pay didn't seem to match workload with the amount of responsibilities covered. There seemed to be too many hats for the rate of pay offered


  6. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Advance Auto Parts full-time (More than 3 years)

    Pros

    Company paid vehicle with gas.
    Somewhat of a laid back environment.

    Cons

    Company got too big, stock more important than employee or customer.
    Outside hires instead of internal promotions.

    Advice to Management

    People are the most important.


  7. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Atlanta, GA
    Current Employee - General Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility in scheduling and hiring.

    Cons

    Pay and Store Support could be improved


  8. Helpful (1)

    "Commercial Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Account Manager in Alpharetta, GA
    Former Employee - Commercial Account Manager in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Advance Auto Parts full-time (More than a year)

    Pros

    Great People to work with in the field and store team. The customer interaction and businesses that you get in help grow and build partnerships with make all the difference

    Cons

    Regional Management are not in the real world. They see numbers and not issues that need attention. The store teams suffer from corp heir-achy that have no idea the day to day struggles of the stores. minimal hours for optimal results.

    Advice to Management

    Get in the stores and see the struggles they face. When you are trying to support at store team and they are defeated because of upper support and they feel abandoned then its a problem,


  9. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesperson Key Holder in Marietta, GA
    Current Employee - Salesperson Key Holder in Marietta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Auto Parts (Less than a year)

    Pros

    Friendly professional sophisticated attitude....customer service orientated!

    Cons

    None that I can see!

    Advice to Management

    Monitor inventory more


  10. "Good Job Bad Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesman in Lilburn, GA
    Current Employee - Salesman in Lilburn, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (Less than a year)

    Pros

    Work woth car parts not boring help customers
     solve problems not hard stressfull unless you are a manager

    Cons

    Bad Pay
    Inexperienced Management
    Low Quality Customer Service
    work outside and inside any weather rain thunderstorm
    Advance Auto Parts does not have a linked system for customer information between stores which leads to unsatisfied customers who need their warranties fullfilled on parts
     VERY old computer system software

    Advice to Management

    Good


  11. "supervisor/retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Counter Assistant & Inventory Clerk in Snellville, GA
    Current Employee - Counter Assistant & Inventory Clerk in Snellville, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts full-time (More than 10 years)

    Pros

    Great experience of gaining leadership skills as well as great customer service skills.

    Cons

    Pay rate could be better

    Advice to Management

    Great management team


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