Advance Auto Parts Reviews | Glassdoor

Advance Auto Parts Reviews

Updated January 17, 2018
2,083 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Advance Auto Parts CEO Thomas Greco
Thomas Greco
195 Ratings

2,083 Employee Reviews

Sort: PopularRatingDate

Pros
  • You can learn a lot about automotive stuff if you want (in 41 reviews)

  • Good Hours and good people to work for (in 57 reviews)

Cons
  • Upper management treats people only as a number (in 149 reviews)

  • Too many people quitting part time job (in 67 reviews)

More Pros and Cons

  1. "Sales representative/cashier."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Advance Auto Parts part-time

    Pros

    GM and below in the individual stores seem pretty decent. Proper training and the time to do it would help with turnover rate, along with better pay. Subway, Wal-mart , Wing Stop, all start out at a higher pay rate.

    Cons

    In my area, Advance starts employees at $8.50 an hour, which probably is the lowest pay of any retail store in my area. No time to really train/watch videos. DM's are either really good or really bad. No consistency in management and corporate seems to keep stores in the dark about what is going on. This company is not a career oriented company. It appears that the longest span of employment is about 10 years before employees either get feed up or see the company for what they really are.

    Advice to Management

    Why do you take commercial accounts away from profit-making stores along with their vehicle and yet make them keep their corporate sales goal, really? WTF? Need to go back to your roots and start caring about the people who work for you, not just profits for the CEO and board of directors, because that's how it looks to your employees.


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Columbia, SC
    Current Employee - Anonymous Employee in West Columbia, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Auto Parts part-time (Less than a year)

    Pros

    Great work environment and team

    Cons

    Pay is not very good

    Advice to Management

    Should not have to buy our uniforms

  3. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Advance Auto Parts full-time

    Pros

    Pay not bad, work independent ly

    Cons

    Management not supportive and long hours

    Advice to Management

    Pay more and offer more training and support


  4. "13 years as Part Sales Manager and retail customer service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Helping people make good diagnosis about there vehicles so they weren’t replacing the wrong parts and eliminating the guess work. Making eye contact and building good customer relations

    Cons

    Not enough staff working during busiest hours of the day and to many managers on the phone or staying in the restrooms on the phone instead of taking care of customers. Too many clicks in the store and trying to get rid of the new people that they had personal problems with that had nothing to do with job performance

    Advice to Management

    Treat your employees with the same respect as you expect. Don’t try to embarrass or belittle your staff when you are supposed to be there to help them


  5. "General Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts full-time

    Pros

    Pay was good. Bonuses were ok when you hit them. Could be higher bonus pay out.
    overall not bad.

    Cons

    Hard to hire team members at $9/hr. Also, not a good idea to have those same $9/hr team members installing batteries in peoples cars as a free service without any additional pay. Especially in the cold, winter conditions.

    Advice to Management

    Also, not a good idea to have those same $9/hr team members installing batteries in peoples cars as a free service without any additional pay. Especially in the cold, winter conditions.

    Need to give those employees who install batteries an additional "Spiff" pay on their paycheck for every battery they install.


  6. "Financial Services Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Auto Parts full-time

    Pros

    Great team; lots of motivated people; cross-department opps.

    Cons

    Industry challenges; top-level management turnover

    Advice to Management

    focus on what you do best, including commercial. Shrink # retail stores.


  7. "Adcance Stores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Houston, TX
    Current Employee - Assistant Manager in Houston, TX
    Recommends

    I have been working at Advance Auto Parts full-time (More than a year)

    Pros

    awesome company to work for. they help with all kinds of assistants for you and your family. affordable benefits as well

    Cons

    part times don't receive the same benefits as full timers

  8. "Commercial parts pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Parts Pro in Ormond Beach, FL
    Former Employee - Commercial Parts Pro in Ormond Beach, FL
    Positive Outlook
    Approves of CEO

    I worked at Advance Auto Parts full-time (More than 10 years)

    Pros

    Strong upper management. Good company values

    Cons

    Too many people quitting part time job.

    Advice to Management

    Concentrate more on team building skills. Need more parts knowledgeable store level team members and managers.


  9. "the more youwork the more you learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts full-time

    Pros

    the people are good to work with

    Cons

    raises are scarce .hours are limited


  10. "Inventory specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialust in Shelby, NC
    Current Employee - Inventory Specialust in Shelby, NC

    I have been working at Advance Auto Parts part-time (More than 8 years)

    Pros

    Love being around cars, love the logistics of inventory and stockroom.

    Cons

    Part-time work schedule, no vacation, need higher wages

    Advice to Management

    Make everyone do there job, too many slackers, not enough work ethics.


Showing 2,083 of 2,097 reviews
Reset Filters