Advance Auto Parts Reviews | Glassdoor

Advance Auto Parts Reviews

Updated September 23, 2017
1,925 reviews

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3.0
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Advance Auto Parts CEO Thomas Greco
Thomas Greco
128 Ratings

1,925 Employee Reviews

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Pros
  • Learn a lot of knowledge on cars if you are a beginner (in 36 reviews)

  • Good work life balance, fun atmosphere most of the time, good discount on parts (in 23 reviews)

Cons
  • outside upper management that may not be familiar with the industry at the street level (in 142 reviews)

  • Need longer part time hours for part timers (in 62 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advance Auto Parts full-time

    Pros

    As a manager you have the ability to build a strong and diverse team. This is important to better assist the community in all there automotive needs. The company has great advancement opportunities, realistic culture and great benefits.

    Cons

    There are times when the stores will be short staffed which leads to poor customer service. Even with an A star team that is full of heart and skills, having fewer hours affects the quality of care. The districts I worked in had a family feeling. Managers from other stores helped each other. I did witness that in other districts, District Managers would create chaos amongst the managers which created discord.

    Advice to Management

    I would advice management to check up on stores more often. It would also a great investment for you to know all of the people in your district; from the part-timer to the manager.


  2. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Parts Pro
    Current Employee - Mobile Parts Pro
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Advance Auto Parts full-time (More than 5 years)

    Pros

    I have worked for Advance for over six years.
    They have flexible schedule/hours. The managers I have worked with were very good with adapting my schedule to their working hours. I enjoy the fast paced business, and enjoy working with the public.

    Cons

    The turnover rate is enormous. I feel the reason for that is they don't pay the store employees enough to be competitive. I have not had a raise in 2 years, and don't see one in the near future.

    Advice to Management

    This company has too many chiefs. They need to cut the management staff, and pay the store employees more. These are the people that actually make the company the money. Getting rid of some upper management positions would allow the company to pay store employees more.

  3. "Regional Asset Protection Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts full-time (More than 10 years)

    Pros

    Great people, great opportunities. Good work life balance.

    Cons

    Change, Leadership finding its rhythm now.

    Advice to Management

    Continue to persevere.


  4. "Upper management needs to be more in touch with the actual store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts full-time

    Pros

    You can learn a lot about parts and repair.

    Cons

    Upper management seems to ignore internal store conflicts until moral is at the lowest and you lose good employees.

    Advice to Management

    Pay attention. Talk to everyone, not just those you are required to.


  5. "Lost Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Roanoke, VA
    Former Employee - Management in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts full-time (More than a year)

    Pros

    Dedicated team members working together well

    Cons

    Company has lost direction....lost focus on Sales.


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Delivery Driver in Durham, NC
    Current Employee - Sales Associate/Delivery Driver in Durham, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts full-time

    Pros

    They have good hours, the pay is more than you would expect, the health benefits are fare, 401K is great.... And the best part about the job is I work with fun and hard working people

    Cons

    I work at least 40 hours a week I'm greedy I want more hours.

    Advice to Management

    Thanks


  7. "Mgr Parts Pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Manager in Summerville, SC
    Current Employee - Parts Manager in Summerville, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits and bonus for hard work

    Cons

    Hours having to work late into the evening

  8. Helpful (1)

    "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Sales in Austin, TX
    Current Employee - Commercial Sales in Austin, TX

    I have been working at Advance Auto Parts full-time (More than a year)

    Pros

    Lots of stores so there's a store close to your house
    Competitive pay

    Cons

    Not enough employees to cover sales floor
    Extremely high turn over in some locations
    No background / drug tests

    Advice to Management

    Set up retention programs for good employees.


  9. "Sales and Driver."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gen Manager in Arlington, VA
    Current Employee - Gen Manager in Arlington, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts full-time (More than 3 years)

    Pros

    They offer jobs to people who might have problems getting them somewhere else.They have gone away from Drug test and back ground checks.If you have a full or part time job it is easy to work around your schedule to work at Advance

    Cons

    They just had a massive lay off in top management and the chance of promotion now is very Minimal.They do not know where they are going as a company right now

    Advice to Management

    A need for good,clear honest communication is must.


  10. "Good once you move up the ladder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Parts Pro
    Former Employee - Commercial Parts Pro

    I worked at Advance Auto Parts full-time (More than 3 years)

    Pros

    Always hiring. Will work with you schedule as much as possible. Full time employees get bonuses and good PTO.

    Cons

    Moving shifts, high turnover, low pay. Starting out is rough and will be a struggle, full time will still have changing shift times.

    Advice to Management

    Make a time schedule for pay raises. Give employees an incentive for showing up to work, stores are understaffed and employees know it.


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