Advance Auto Parts Reviews | Glassdoor

Advance Auto Parts Reviews

Updated July 23, 2017
1,852 reviews

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3.0
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Thomas Greco
102 Ratings

1,852 Employee Reviews

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Pros
  • Learn a lot of knowledge on cars if you are a beginner (in 33 reviews)

  • Good work life balance, fun atmosphere most of the time, good discount on parts (in 22 reviews)

Cons
  • Upper management wants the team to care, as long as they don't have to pay them for it (in 139 reviews)

  • Need longer part time hours for part timers (in 62 reviews)

More Pros and Cons

  1. "I have no complaints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales, MVR, Key Holder in Oklahoma City, OK
    Former Employee - Retail Sales, MVR, Key Holder in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advance Auto Parts full-time (Less than a year)

    Pros

    I was a driver so gettin paid to drive is always good

    Cons

    i was there for almost 8 months promised a raise and never received it


  2. "VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advance Auto Parts full-time

    Pros

    Great culture, do not mess it up. People business selling by people to people. Listen to your people.

    Cons

    Tough industry. Need to understand the needs of customers better and how to win them over. Price des matter in today's market. Need to provide more compelling reason for customers to buy.

    Advice to Management

    Listen to your people , especially when it comes to judging and making people decisions. Results may not state the entire story or what is really going on.

  3. "Unexpected of a Fortune 500 Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CAM in Williston, ND
    Former Employee - CAM in Williston, ND
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts full-time (More than a year)

    Pros

    Not many I could see.

    Cons

    Work you bell to bell with heavy amounts of micro-managing. Expect way more than can be accomplished. 7:30-5 hours with a 30min lunch.
    If you expect to run your own opportunities to increase bonus potential, don't. They dictate every move for you.


  4. "I enjoyed working for Advance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Ottawa, IL
    Former Employee - General Manager in Ottawa, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Auto Parts full-time

    Pros

    Good work life balance, fun atmosphere most of the time, good discount on parts

    Cons

    none really, training could be better but it was a decent company to work for.

    Advice to Management

    Pay your hourly employees more to get people who know a lot about vehicles to work for you. Someone with the knowledge it takes to provide the best customer service in the industry deserves to be paid more than minimum wage.


  5. "Could be great."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Auto Parts full-time

    Pros

    Good co-workers. Enjoyed helping people solve automotive problems.

    Cons

    Constant state of change frequently in different directions.

    Advice to Management

    Get back to basics. Take care of the team and take care of the customer.


  6. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advance Auto Parts part-time

    Pros

    Good Hours and good people to work for

    Cons

    Not Enough Hours. Not enough training.

    Advice to Management

    None


  7. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesperson in Birmingham, AL
    Current Employee - Salesperson in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (More than a year)

    Pros

    Flexible Hours. Great people. I get most vacations off. Works around college schedule.

    Cons

    Low pay. Don't promote within, bring people from other companies to manage.

    Advice to Management

    High demand with zero reward. Always pushing sales and rewards program sign ups, but there's no reward for doing good. The pay isn't very good either

  8. "General Warehouse Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Auditor in Remington, IN
    Current Employee - Dock Auditor in Remington, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts full-time (More than a year)

    Pros

    You work 4/10's so get 3 days off every week. pay is decent.

    Cons

    OT can be at the last minute so not good if you have child care. Lately our hours have been cut

    Advice to Management

    If management respected and cared more about their team members they would be surprised at the change in attitude.


  9. "General Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good Salary, Standard Retail Hours

    Cons

    They plan for you to have a 50 hour work week. But the work load is more like 60hr

    Advice to Management

    Lower the amount of "out of the store" work to help concentrate on customers


  10. "DM, CAM, GM, CPP, CSM, VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Advance Auto Parts full-time (Less than a year)

    Pros

    Company perks , like car and expenses for entertaining customers etc, was a good way to build stronger business relationship with customers. Updates on technology helps improve communication with customers and field.

    Cons

    Pay grade can be better. Make more accountable GM on enforcing profit margins and sales.

    Advice to Management

    Continue to encourage and empower TM to understand importance of working as a team and be accountable for the things they can control.


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