Advance Auto Parts Reviews | Glassdoor

Advance Auto Parts Reviews

Updated June 26, 2017
1,816 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Thomas Greco
84 Ratings

1,816 Employee Reviews

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Pros
  • Learn a lot of knowledge on cars if you are a beginner (in 33 reviews)

  • Rewards high performing team members (in 48 reviews)

Cons
  • Upper management wants the team to care, as long as they don't have to pay them for it (in 137 reviews)

  • Customers get better discount than team members (in 62 reviews)

More Pros and Cons

  1. "Hub Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hub Specialist in Tyler, TX
    Current Employee - Hub Specialist in Tyler, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Auto Parts full-time (More than 3 years)

    Pros

    The personal relationships you build with the accounts we have. And the challenges we get victory from when you find that impossible part at the perfect price.

    Cons

    You don't get to choose your team mates you work with .... there are 45 year old toddlers that make your life harder than what it needs to be. And remember what comes from corporate rolls down hill so expect the short end of your low man on the pole.

    Advice to Management

    Be the bar you want your team to set their goals to. Your work is a self portrait of you so reflect excellence.


  2. "Assists with general daily operations open/closing, Retail and Commercial"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in Clifton, NJ
    Current Employee - Assistant General Manager in Clifton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Auto Parts full-time (More than 3 years)

    Pros

    Full-time benefits are the best thing about working at Advance Auto Parts. My managers are very friendly and understanding. I've been in the company for almost 4 years and I believe it's the best job I've had so far.

    Cons

    The only downside of working at Advance Auto Parts are actually dealing with some self-own auto shops that believe they are entitled to certain things because they've bought there for a while.

    Advice to Management

    Make sure everyone is on point and is responsible.

  3. "Advance is failing financially"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Kutztown, PA
    Former Employee - Department Manager in Kutztown, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts full-time (More than 3 years)

    Pros

    Good people, competitive pay, decent working conditions

    Cons

    Language barrier, inconsistent vision/goals, dirty warehouse, workers have sense of entitlement

    Advice to Management

    Cut costs by improving safety record and reducing damages. The answer always is add more people rather than trying to get more out of current staffing


  4. "Commercial Delivery Driver"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Delivery Driver in Lawton, OK
    Current Employee - Commercial Delivery Driver in Lawton, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts full-time (More than a year)

    Pros

    Benefits, friendly co-workers and customers, Salary raise base off goals achievement

    Cons

    Low salary, no educational benefits


  5. "Great for me.. not recommended if you wanted to move up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Pro in Cortland, NY
    Former Employee - Parts Pro in Cortland, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts part-time (More than a year)

    Pros

    I had all the extra hours I wanted, was a delivery driver all the commercial shops were great, co-workers were like family

    Cons

    Hardly get to move up, Hours are flexible, treated like dirt by higher ups, Minimum wage unless hired in high position, taken advantage of.

    Advice to Management

    Stop bringing in others off the street to take higher positions that other employees work hard for.


  6. "Not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Parts Pro in Saint Petersburg, FL
    Former Employee - Commercial Parts Pro in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Auto Parts full-time (More than a year)

    Pros

    Upward mobility possible with the right management and right attitude. Pay is average for the industry and there are amnual raises fir hourly employees (even ifnthey are very small)

    Cons

    micromanagement is definitely the overall style of the company. Too much focus on selling packets of goop. They'd implemented a new metric system to show how often you upsold to a premium product in several categories: if you didnt upsell enough then it was bad news.

    Advice to Management

    Management in the box can only do what they're told to do from the top. There's nothing they can do at store level other than try to make it a fun environment in which to work so as to help keep turnover down


  7. "Daily Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Daily Manager in Saint Augustine, FL
    Former Employee - Daily Manager in Saint Augustine, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts part-time (More than a year)

    Pros

    Flexible hours, good discount, long breaks, easy dress code, great managers, easy going atmosphere, hands on activity, decent hours.

    Cons

    No tips, low raises, rude customers, terrible coworkers, incompetent coworkers, doing extra work for no extra pay, working on holidays, open during hurricanes.

    Advice to Management

    I would suggest hiring better employees, instead of just hiring the first person to walk through the doors, or park his winnebago in the back... I would also allow tips and even encourage customers to give tips for the hard work that is done by the employees.

  8. Helpful (2)

    "good enough job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Parts Pro in Humble, TX
    Former Employee - Retail Parts Pro in Humble, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Advance Auto Parts full-time (Less than a year)

    Pros

    easy money
    401k benefit
    been able to buy stocks

    Cons

    standing in one place for hours
    not flexible schedule

    Advice to Management

    Be fair with everyone, not just one person doing everything for the store. Make every one work.


  9. "It's Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Sterling Heights, MI
    Current Employee - Store Manager in Sterling Heights, MI
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent pay if you fight for it.

    Cons

    Its auto retail, customers are not always right. 90% of people that come in are not happy to be shopping for parts.

    Advice to Management

    Help managers more. Give the more tools to succeed.


  10. "Advance Auto Parts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Roanoke, VA
    Former Employee - Anonymous Employee in Roanoke, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Auto Parts part-time (More than a year)

    Pros

    Learn many things about cars as a beginner.
    Rewards for top performers in sales.
    Great training system for all employees.
    I enjoy helping our customers to problem solve and get them the parts that they need to get back on the road! I love hearing about their projects!

    Cons

    Odd schedule, low pay, outdated computer systems

    Advice to Management

    Increase pay and set more stable employee hours/ schedule


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