Advance Auto Parts Employee Reviews | Glassdoor

Advance Auto Parts Reviews

Updated February 24, 2017
1,711 reviews

Filter

Filter

Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Thomas Greco
33 Ratings

1,711 Employee Reviews

Sort: Popular Rating Date

Pros
  • You can learn a lot of different work experiences from one position (in 32 reviews)

  • Rewards high performing team members (in 48 reviews)

Cons
  • Upper management is disconnected from the field (in 129 reviews)

  • Customers get better discount than team members (in 62 reviews)

More Pros and Cons

  1. "Retail parts pro"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Parts Pro in Spartanburg, SC
    Current Employee - Retail Parts Pro in Spartanburg, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (More than a year)

    Pros

    Employee discount, easy to relocate, flexible hours.

    Cons

    Very low pay, management is more focused on how you answer phone and if you upsaled customer than providing training to develop employees knowledge, little room for advancement as far as pay goes so it was hard to get or retain associates with any automotive knowledge

    Advice to Management

    Increase pay to get knowledgeable associates so customers can actually trust your employees and they will return


  2. "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Approves of CEO

    I have been working at Advance Auto Parts full-time (More than 5 years)

    Pros

    Benefits are awesome. I have worked for the competitors and Advance is way better.

    Cons

    Some store in my district are making way less in sales but get more hours. It doesn't seem fair I'm making almost twice as much but have less hours ;[

    Advice to Management

    Reduce hours at stores that aren't doing anything and give me more!!!


  3. "Parts Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Advance Auto Parts part-time (More than 3 years)

    Pros

    Flexible, Easy work, Reliable, Great environment if you love cars, continuous learning, You can easily transfer to another store, great discount

    Cons

    Snow days means cut hours, full time is nearly impossible, perfection is a must

    Advice to Management

    Treat employees with kindness and continue to reward group behavior


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Retail Parts Pro"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    They worked around my school schedule.

    Cons

    Unorganized and high turn over rate of managers made it hard to adapt to the work environment


  6. "Great company to start out at!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Specialist in Pittsburgh, PA
    Former Employee - Parts Specialist in Pittsburgh, PA

    I worked at Advance Auto Parts part-time (More than a year)

    Pros

    Great discounts when employed part time or full.

    Cons

    Pay is not very high for part time.


  7. "Relaxed environment, meh pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time

    Pros

    You get free samples from some vendors which is nice if you own a vehicle or are into car care. The work environment was relaxed and I wasn't pushed to make deliveries in an unsafe manner. Flexible hours and any time I requested to have off was given.

    Cons

    Lousy pay, hours had to be kept below the threshold for giving benefits which meant that I couldn't work as much as I wanted even though I was available. Finally, as someone who didn't know much about car repair, it was hard to help customers without any kind of training.

    Advice to Management

    Pay your employees a living wage and provide training for those who need it.


  8. "Merch Specialist II"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Advance Auto Parts full-time

    Pros

    Laid back environment for the most part.

    Cons

    Quite a bit of fire drills due to lack of senior leadership.

    Advice to Management

    Focus on picking the right leadership that leads great people.


  9. "Multi unit Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District - Multi Unit Manager
    Current Employee - District - Multi Unit Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Auto Parts full-time (More than 3 years)

    Pros

    Growth in Industry: Values of the Company: new CEO has company on right track and look to have a lot of store growth in next 5-7 years

    Cons

    Do not feel there are any other than the store support center has an opportunity to be more customer focused at times

    Advice to Management

    N/a


  10. "its ok"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts part-time

    Pros

    flexible hours at my location.

    Cons

    pay sucks and no benefits for part time.


  11. "Programmer Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Roanoke, VA
    Former Employee - Programmer Analyst in Roanoke, VA
    Recommends
    Positive Outlook

    I worked at Advance Auto Parts full-time (More than 8 years)

    Pros

    Work load is manageable. Flexible hours.

    Cons

    Career progress is slow. Rewards and Perks are almost non-existent

    Advice to Management

    Keep rewarding good people



Showing 1,711 of 1,718 reviews
Reset Filters