Advance Auto Parts Reviews | Glassdoor

Advance Auto Parts Reviews

Updated August 16, 2017
1,887 reviews

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1,887 Employee Reviews

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Pros
  • Learn a lot of knowledge on cars if you are a beginner (in 34 reviews)

  • Good work life balance, fun atmosphere most of the time, good discount on parts (in 22 reviews)

Cons
  • Games played buy upper management (in 140 reviews)

  • Need longer part time hours for part timers (in 62 reviews)

More Pros and Cons

  1. "Could be great."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Auto Parts full-time

    Pros

    Good co-workers. Enjoyed helping people solve automotive problems.

    Cons

    Constant state of change frequently in different directions.

    Advice to Management

    Get back to basics. Take care of the team and take care of the customer.


  2. "General Warehouse Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Auditor in Remington, IN
    Current Employee - Dock Auditor in Remington, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts full-time (More than a year)

    Pros

    You work 4/10's so get 3 days off every week. pay is decent.

    Cons

    OT can be at the last minute so not good if you have child care. Lately our hours have been cut

    Advice to Management

    If management respected and cared more about their team members they would be surprised at the change in attitude.

  3. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advance Auto Parts part-time

    Pros

    Good Hours and good people to work for

    Cons

    Not Enough Hours. Not enough training.

    Advice to Management

    None


  4. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesperson in Birmingham, AL
    Current Employee - Salesperson in Birmingham, AL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts part-time (More than a year)

    Pros

    Flexible Hours. Great people. I get most vacations off. Works around college schedule.

    Cons

    Low pay. Don't promote within, bring people from other companies to manage.

    Advice to Management

    High demand with zero reward. Always pushing sales and rewards program sign ups, but there's no reward for doing good. The pay isn't very good either


  5. "AAP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate in Roanoke, VA
    Former Employee - Corporate in Roanoke, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts full-time (More than 10 years)

    Pros

    Fun, fast past environment.

    Cons

    Sales are lacking which results in employment instability.

    Advice to Management

    Focus on the customer and team.


  6. "customer care rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Raleigh, NC
    Current Employee - Customer Care Specialist in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts full-time (More than a year)

    Pros

    This place has great potential but management sucks- RUN!! Co-workers were always pleasant & friendly, pay is decent in the beginning. Decent temporary job, wouldn't be looking to make a career out of this place though!

    Cons

    Management is a joke. The raises are a joke.. Management expects too much for such little pay.. No room for advancement.. The work relationship with upper management is terrible.

    Advice to Management

    Find new management


  7. "General Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good Salary, Standard Retail Hours

    Cons

    They plan for you to have a 50 hour work week. But the work load is more like 60hr

    Advice to Management

    Lower the amount of "out of the store" work to help concentrate on customers

  8. "Key Holder & Parts Sells"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Advance Auto Parts part-time

    Pros

    Great environment to better yourself with parts.
    Teach ways to troubleshoot specific jobs.
    Learn from others that have more knowledge within certain criteria's.

    Cons

    Not really any downfalls other than pay and sometimes you have to deal with people that are extremely frustrated about their vehicle.

    Advice to Management

    Keep up the work.
    No micromanagement that I ever noticed.
    Great environment.


  9. "Good start"

    StarStarStarStarStar
    Current Employee - Delivery Driver in Canandaigua, NY
    Current Employee - Delivery Driver in Canandaigua, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts (More than 3 years)

    Pros

    Great group of guys, people know their stuff, fun commercial customers to deal with.

    Cons

    Not great pay for someone who wants to live off the wage, promotions are hard to come by, management has high expectations

    Advice to Management

    Implement a management training program and pay a little bit higher. People can flip burgers for more money than selling auto parts


  10. "DM, CAM, GM, CPP, CSM, VP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Advance Auto Parts full-time (Less than a year)

    Pros

    Company perks , like car and expenses for entertaining customers etc, was a good way to build stronger business relationship with customers. Updates on technology helps improve communication with customers and field.

    Cons

    Pay grade can be better. Make more accountable GM on enforcing profit margins and sales.

    Advice to Management

    Continue to encourage and empower TM to understand importance of working as a team and be accountable for the things they can control.


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