Advance Auto Parts Reviews in Roanoke, VA | Glassdoor

Advance Auto Parts Roanoke Reviews

Updated December 13, 2017
81 reviews

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Roanoke, VA Area

2.5
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Advance Auto Parts CEO Thomas Greco
Thomas Greco
10 Ratings

81 Employee Reviews

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Pros
  • You can learn a lot about automotive stuff if you want (in 41 reviews)

  • Good Hours and good people to work for (in 56 reviews)

Cons
  • Upper management treats people only as a number (in 148 reviews)

  • Need longer part time hours for part timers (in 65 reviews)

More Pros and Cons

  1. "One of the best options to work in the Roanoke Valley."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Programmer Analyst in Roanoke, VA
    Current Employee - Senior Programmer Analyst in Roanoke, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Auto Parts full-time (More than 10 years)

    Pros

    Good environment, flexible hours within reason, plenty of technical challenges. Some limited remote work options are available for some positions.

    Cons

    Fast paced, with constantly changing priorities. Technical staff concerns often take a back seat to business concerns, which eventually results in longer turnaround times for projects.

    Advice to Management

    Team member retention must be a long term strategy. Too many knowledgeable resources pack up and leave, taking experience with them. Knowledge is an asset to the organization that compound over time. Invest accordingly.


  2. Helpful (2)

    "Losing It's Passion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Roanoke, VA
    Current Employee - Manager in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Advance Auto Parts full-time (More than 10 years)

    Pros

    Great co-workers; supportive immediate supervisors; a fundamentally solid company that has lost it's way.

    Cons

    In the past five years (been here 20+ years), the company has lost it's passion and focus on what we do. Too much effort on trying to create diversity on every dimension other than cars or car parts. Too much effort talking about the need to make money - not enough on how we make money.

    The company was very successful and saw it's greatest growth when we were committed to selling auto parts and were staffed by corporate leaders who had a passion and commitment to selling parts. Today, having an automotive background and/or more than 5 years tenure with the company puts an employee at great risk of having their "position eliminated".

    Advice to Management

    Get intensely excited about what we do - we sell auto parts. Stop talking about profit and earnings and start talking about brake pads and batteries and wiper blades; talk about treating your team members like family; talk about serving the customer better than anyone else. Then, let those things take care of the profits.

  3. Helpful (2)

    "Lost Direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Roanoke, VA
    Former Employee - Management in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts full-time (More than a year)

    Pros

    Dedicated team members working together well

    Cons

    Company has lost direction....lost focus on Sales.


  4. "Team Leads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilities Coordinator in Roanoke, VA
    Former Employee - Facilities Coordinator in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Advance Auto Parts full-time (More than 5 years)

    Pros

    Advance pays well offers some to move up or stay lateral

    Cons

    To many manager no enough workers. Also some team leader will do & say anything to move up

    Advice to Management

    If it walks like a duck looks like a duck then ITS A DUCK!!!


  5. "AAP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate in Roanoke, VA
    Former Employee - Corporate in Roanoke, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts full-time (More than 10 years)

    Pros

    Fun, fast past environment.

    Cons

    Sales are lacking which results in employment instability.

    Advice to Management

    Focus on the customer and team.


  6. "Decent Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roanoke, VA
    Current Employee - Anonymous Employee in Roanoke, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advance Auto Parts full-time (More than 5 years)

    Pros

    Excellent Real Estate Managers
    Great Co-workers
    Flexible scheduling
    OK pay

    Cons

    Terrible Pricing Manager (2011)
    Management isn't straight forward with you
    Store Sales are terrible

    Advice to Management

    Be more straight forward
    Please give raises equal or greater than annual inflation
    At company town-hall meetings be more straight forward and identify the hard to discuss matters


  7. "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Roanoke, VA
    Former Employee - Senior Director in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts full-time (More than 10 years)

    Pros

    The team has some very talented people with great capabilities

    Cons

    The company is so focused on cutting costs that senior leadership does not resource the stores or support teams enough to actually drive better results which is creating a constant downward spiral.

    Advice to Management

    Get your long term focus back on the customer and quit responding to the short term gains the Wall Street analysts are driving you to.

  8. "Advance Auto Parts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Roanoke, VA
    Former Employee - Anonymous Employee in Roanoke, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Auto Parts part-time (More than a year)

    Pros

    Learn many things about cars as a beginner.
    Rewards for top performers in sales.
    Great training system for all employees.
    I enjoy helping our customers to problem solve and get them the parts that they need to get back on the road! I love hearing about their projects!

    Cons

    Odd schedule, low pay, outdated computer systems

    Advice to Management

    Increase pay and set more stable employee hours/ schedule


  9. "Good Ole Boys Network"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roanoke, VA
    Current Employee - Anonymous Employee in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Advance Auto Parts full-time (Less than a year)

    Pros

    Decent pay and great hours

    Cons

    Leadership is severely lacking and close friendships are put above everything else

    Advice to Management

    Pay attention to what your people are telling you and be an actual effective leader


  10. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Roanoke, VA
    Former Employee - Operations Manager in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Auto Parts full-time (More than 10 years)

    Pros

    Pay is good. Great co workers. Flexibility.

    Cons

    No work life balance. Good old boys network. Incompetent leadership. They aren't car guys. They bring their friends and don't know or understand automotive aftermarket retail. Leaders establish initiatives yet everyone else suffers.

    Advice to Management

    Stop wasting money on consultants and prioritze your initiatives. Bring in car guys at the executive level. This business is not the same as other retailers.


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