Advance Financial Reviews | Glassdoor

Advance Financial Reviews

Updated Aug 15, 2019

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Found 423 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
85%
Approve of CEO
Advance Financial CEO Tina Hodges
Tina Hodges
246 Ratings
Pros
  • "company starts off with great pay and offers great benefits(in 44 reviews)

  • "Good pay good benefits staff is nice at some stores(in 38 reviews)

Cons
  • "having a set schedule would be great, but i think we are working to get there(in 19 reviews)

  • "The store is open 24/7 therefore some of the hours may be undesirable(in 18 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advance Financial full-time for more than 3 years

    Pros

    This is a family owned business based out of Nashville. They believe in giving back to the employees. Pay is good for the responsibility. I am cared for both as a person and a employee.

    Cons

    Its not much of a trade off but would like to have more growth opportunities. Most growth is in a different area of the state. I am unable to move at this time.

    Advance Financial2019-05-07
  2. "Best place to learn how to sell loans"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Murfreesboro, TN
    Recommends
    Approves of CEO

    I worked at Advance Financial full-time for more than 3 years

    Pros

    the pay was and also the schedule

    Cons

    your always alone and sometimes teller won show up and you might stay for the shift

    Advance Financial2019-07-31
  3. "Crazy work hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Advance Financial full-time for less than a year

    Pros

    Good pay, good benefits, good employees, close to the house

    Cons

    The hours are CRAZY!! Very inconsistent, not a good job for a single parent like myself

    Advance Financial2019-08-16
  4. "Decent short term job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Financial

    Pros

    Lots of work to do. Stay busy. Decent pay.

    Cons

    Hours. Inconsistent Management. Short Staffed. Management has favorites. Friends helping friends is a great motto but not practiced from higher up. Do your research before accepting an offer. It’s a good job for a short term but hard to have it be a career. Hours are hard. Management plays favorites. Very badly. All 5 star reviews are done at 30 day training. Ceo told class to give good reviews.

    Advice to Management

    Pay attention to your people. Treat them like you treat customers

    Advance Financial2019-08-09
  5. "Pays great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Advance Financial full-time for more than a year

    Pros

    Great benefits, such as employer paid insurance, 401k matched 5%, company pays toward student loans, and paid volunteer time.

    Cons

    No life, schedule all over the place. Poor management, glorified teller who makes schedules is what a manager basically is for a store.

    Advice to Management

    Care about your employees the way this company claims to do.

    Advance Financial2019-07-25
  6. Helpful (1)

    "Good Ole Boy network - Does not practice what they preach."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Advance Financial full-time for more than 3 years

    Pros

    Free Healthcare, On site nurse. Cater to diversity.

    Cons

    The HR department is not a separate location, Everybody talks so if you are in HR for discipline, you can count on other people knowing your business. My supervisor went to Online, He was sharp but they move the good ones. Get used to sob stories as the interest rate is 297.50%.....How is that legal? Call it a convenience fee and then you can feel better about yourself that it is not predatory lending. Reviews...

    Show More

    Advice to Management

    Weed out the problem employees even if they are good representatives.

    Advance Financial2019-07-17
  7. Helpful (2)

    "okay"

    StarStarStarStarStar
    Current Employee - Teller 

    I have been working at Advance Financial full-time

    Pros

    they have a lot of overtime

    Cons

    work / home life is horrible

    Advance Financial2019-07-13
  8. "AF 24/7"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advance Financial full-time for more than 5 years

    Pros

    There is no pros to mention.

    Cons

    Poor work life balance. Poor upper management and terrible communication.

    Advance Financial2019-07-30
  9. "Worst company. Never work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Advance Financial full-time for more than a year

    Pros

    There are no pros to working here.

    Cons

    Poor management Poor training Poor work ethic Racist Sexist Terrible benefits

    Advance Financial2019-07-26
  10. Helpful (1)

    "Image obsessed, substance lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Worker in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Advance Financial full-time for more than a year

    Pros

    Some jobs you are paid/overpaid very well. Right now the company is spending a lot of money on talent, so you may find a great job with great pay. That said, it is an incredibly unstable place, culturally and otherwise. So it could be short lived.

    Cons

    Absolute complete and total obsession with image and reputation, particularly by the "CEO". The vast majority of reviews on Indeed are written at the 30-day orientation session on company owned computers with fake Gmail accounts set up by HR staff. It can be confirmed by simply looking at the dates, why are there are all of a sudden 10-15 terrific reviews on a single day? Because that's the day of the 30 day class...

    Show More

    Advice to Management

    Stop with the BS and all of the image related propaganda. It is really cult level and quite fake. Just run the company, make a profit and treat your people well. Telling everyone you are doing that doesn't make it so. If you put that much effort into the business and the people, it would actually be a good company.

    Advance Financial2019-07-13
Found 423 reviews