Advanis Reviews | Glassdoor

Advanis Reviews

Updated June 24, 2017
20 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael Williams
2 Ratings

20 Employee Reviews

Sort: PopularRatingDate

  1. "Great opportunity, friendly employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Advanis part-time

    Pros

    - Work at home
    - Supervisors are easy to get along with
    - Set your own schedule
    - Quick communication with supervisors
    - Very little qualification needed, training is provided
    - Quick and easy to learn
    - Given feedback regularly to improve performance

    Cons

    - Minimum wage
    - Very tedious/repetitive work
    - Must deal with the public via phone, giving surveys
    - Most positions are part time only
    - Must have a quiet space dedicated to the work in your home


  2. "Great for those who like routine, challenging for people who don't."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Interviewer in Toronto, ON (Canada)
    Current Employee - Interviewer in Toronto, ON (Canada)
    Recommends
    Positive Outlook

    Pros

    - You get to make your own hours, which is great for busy university students.
    - Work from home! So you get to save money and time from commuting, uniforms, lunches.
    - It's a relatively hazard-free job, discounting back pain from being sedentary.
    - The work itself is easy. You are given a script and must read it verbatim.
    - You communicate with your boss and shift supervisors using online chat. They are really nice and helpful, especially if you take your job seriously and want to improve.
    - You get paid for training, vacation, and any technical difficulties that the system is having.

    Cons

    - Reading the same script over and over again can be extremely boring and depressing.
    - Respondents can be rude, and you have to take rejection well.
    - There are no benefits.
    - Breaks are short.
    - The pay is minimum wage for whichever province you are calling from.
    - The hours can sometimes be cut due to the contractors running out work.
    - Because of the work-at-home setup, they are very particular about the quality of your calls, and monitor your in-between call times to make sure you are not cheating.
    - Taxing on the back and vocal cords. I can't do longer than a 4 hour shift.

    Advice to Management

    Longer breaks, don't schedule more hours than you can promise to keep, provide opportunities for advancement, and increased benefits and compensation.

  3. Helpful (3)

    "It's not for everyone, but it can be a very satisfying job for some."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Interviewer in Ottawa, ON (Canada)
    Current Employee - Remote Interviewer in Ottawa, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advanis part-time (More than 5 years)

    Pros

    Hours required will be determined on areas being called.
    Very flexible hours.
    Work assigned based on quality of previous performance, not on seniority.
    Receive vacation pay with hourly pay.
    Work from home.
    Feedback is given to promote growth as an Interviewing agent.
    Supervisors treat you as a human, not a machine.
    Realistic expectations of work performance.
    Pay raises are made in accordance of minimum wage in each province. Your wage is determined by which province you live in.
    Team Supervisors work with you to help you develop the skills required to improve your performance. Those who take this seriously, will receive encouragement.
    As with any other job in any other field, Advanis' agents are required to show they take their job seriously.

    Cons

    There are times when work available is low. Everyone is warned of the possibility during their orientation. Those who say they weren't informed, are lying.
    There are some very nasty people out there. But they're always out there. You will develop the ability to move past them and focus on the "good".

    Advice to Management

    No advice. Just a big THANK YOU for making this possible.


  4. "Working at Advanis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telemarketer in Kitchener, ON (Canada)
    Current Employee - Telemarketer in Kitchener, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advanis full-time (Less than a year)

    Pros

    - You get to book your own hours for when you are available
    - You get to work from home, the job requires continually calling people through their system
    - Anytime you have a question there is a supervisor there to help you

    Cons

    - No benefits
    - It can be boring, hard to do for longer than 4 hours! At least in my experience

    Advice to Management

    Provide employees with a healthcare package and opportunity for raises


  5. Helpful (1)

    "Phone worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phone Worker in Montreal, QC (Canada)
    Current Employee - Phone Worker in Montreal, QC (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Make your own schedule
    You can stay home

    Cons

    Boring
    Inconsitent hours havent worked in months


  6. "GREAT demand on quality -not rewarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Interviewer
    Current Employee - Remote Interviewer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible work, nothing else to add

    Cons

    Promises a lot in the beginning, high turnover

    Advice to Management

    Respect and support for the remote interviewers - treat them as humans .


  7. Helpful (1)

    "Interviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Advanis part-time (Less than a year)

    Pros

    Can work from home and pick your own shifts. Save travel costs and claim internet and phone on taxes.

    Cons

    Need quiet environment and good working equipment. Hours and shifts not guaranteed, so can be unpredictable.

    Advice to Management

    Management are pretty good about advising employees about changes. When I first started, personal communication, guidance, and coaching was absent, so I was a bit uncomfortable. That has improved a bit.

  8. Helpful (1)

    "interviewer's review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Interviewer in Quebec, QC (Canada)
    Current Employee - Interviewer in Quebec, QC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Advanis part-time (Less than a year)

    Pros

    You work from your house
    You make your own schedule each week
    You can take time off whenever you want
    You get paid even when their system has a problem so u can be doing nothing for one hour and still get paid
    You work on different projects and get paid to be formed at every new project
    Perfect if you want a part time job because you don't really have much responsabilities (can take vacations, can decide when to work etc...)
    Sometimes they offer bonuses

    Cons

    sometimes respondants can be rude
    It's not very cool to stay sitted for long hours so I don't take to many hours a day.

    Advice to Management

    My supervisors in general are very nice and understanding


  9. Helpful (3)

    "Very flexible, low hours sometimes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Remote Interviewer
    Former Employee - Remote Interviewer
    Recommends
    No opinion of CEO

    I worked at Advanis part-time (More than a year)

    Pros

    Overal Advanis is a good company to work for. You can take the time off that you need, and work at home in your pajamas. The supervisors and monitors are nice, although the monitors can be a bit too fussy at times. Overall would recommend the company.

    - Easy work
    - Easy to get hired
    - Work from home
    - Very flexible hours, easy to get time off
    - Can take as much time off as needed without penalty
    - You get a 30 minute paid break for shifts 6 hours or more, which is nice

    Cons

    - Sometimes low on hours/not reliable
    - No raises
    - Repetitive surveys, very boring
    - Sometimes monitors are too strict/fussy
    - No breaks outside of paid ones

    Advice to Management

    Consider giving raises to long time employees.


  10. Helpful (1)

    "Advanis Jolicoeur"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Interviewer in Montreal, QC (Canada)
    Current Employee - Remote Interviewer in Montreal, QC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Advanis part-time (Less than a year)

    Pros

    work in pyjama!!! (work from home). flexible hours. Lots of training and follow up

    Cons

    No cons that I can think of.


Showing 20 of 22 reviews
Reset Filters