Advantage Surveillance Reviews | Glassdoor

Advantage Surveillance Reviews

Updated March 8, 2017
28 reviews

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1.6
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28 Employee Reviews

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  1. Helpful (4)

    "Advantage Surveillance is a great place to work!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Investigator in Winston-Salem, NC
    Current Employee - Private Investigator in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advantage Surveillance full-time (Less than a year)

    Pros

    Base Salary is decent but the actual pay is much more due to being paid full hourly rate for travel to and from case.

    Assigned vehicle
    Gas Credit Card
    Hotel/Motel Card
    Opportunity for weekly bonuses

    Do you job and you will not be micro-managed.

    Cons

    Insurance plan isn't the greatest, but hey, you get an insurance plan.

    Advice to Management

    Really no advice due to the management takes care of you as long as you do your job. That's not asking too much since they hired you to do that job. If i really had to name one thing, it would be to re-evaluate some of the surveillance vehicles. Some of the vehicles are not condusive for mobile survellance.


  2. "Don't! Don't! Please don't waste your time, its precious!"

    Star Star Star Star Star
    Former Employee - Investigator in New Orleans, LA
    Former Employee - Investigator in New Orleans, LA
    Doesn't Recommend
    Negative Outlook

    I worked at Advantage Surveillance full-time

    Pros

    There isn't one to tell! They made me put 1 star

    Cons

    Everything about this place is awful!

    Advice to Management

    Get new wasted enough of my life on this place and worked there four months! Just don't do it! Spare yourself and your family!


  3. "It sounds cool..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internet Researcher in Thomasville, NC
    Former Employee - Internet Researcher in Thomasville, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Advantage Surveillance full-time (Less than a year)

    Pros

    Interesting conversation point. Get to see how sketchy insurance companies and individuals actually are.

    Cons

    Boys club. If you're happy with lack of advancement and just want to do the job given this is the place. Additionally hours are not consistent. Ask about your benefits and 90 days- you'll see the door soon after. Make the work seem time consuming- that way you look like you're working like everyone else.

    Advice to Management

    Get some?


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  5. "Boys Club"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Thomasville, NC
    Former Employee - Anonymous Employee in Thomasville, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Advantage Surveillance full-time

    Pros

    You get to experience what surveillance is really like.
    Decently stocked garage to out of.

    Cons

    It's a complete boys club. There is no clearly outlined authoritative figure. Also make sure to pay attention to when your 90 days is up. I mysteriously got booted without any explanation when I asked about my alleged "benefits" and when they'd roll in. Don't expect any loyalty out of them.

    Advice to Management

    Get some management. This company seems way to dishonest. But I guess that's the nature of people who sneak around for insurance companies.


  6. Helpful (2)

    "Not a good fit if you have a life."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Surveillance Monkey in Tampa, FL
    Former Employee - Surveillance Monkey in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice people in NC offices. Very nice straight up for the most part. Genuinely wanted to see you succeed and be part of the company. Plenty of hours.
    Mike the lead tech is a genuine person.

    Cons

    Local Florida office different story. I'm not sure if all offices are run this way but, I understand why turnover in the PI aspect is high. Overtime is paid at straight? Pay rate (how is this legal, they need a union).
    My first week I worked 60+ hours including a 2 day period I had 3 hours sleep and traveled 3 hrs each way from my subject.
    When you are required to call in to either supervisor you'll be lucky to get an answer.
    I observed my training partner being dismantled over the phone and then hanged up on by the supervisor for asking what he should do after an incident that was minor. The guys in FL have zero respect for individuals.

    Advice to Management

    Audit your satellite offices. Be cautious who is in charge of your assets.
    Review your supervisors.
    Pay overtime.


  7. "Private Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Investigator in Charleston, SC
    Current Employee - Private Investigator in Charleston, SC
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay is solid, never have to work about getting hours.

    Cons

    Not for everyone. People with families will have a very hard time with this company. Management always seems to be complaining about little things.

    Advice to Management

    Treat employee's like you would want to be treated.


  8. Helpful (2)

    "Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Private Investigator in Nashville, TN
    Former Employee - Private Investigator in Nashville, TN
    Doesn't Recommend
    Negative Outlook

    I worked at Advantage Surveillance full-time (More than 3 years)

    Pros

    Having a company vehicle and equipment is a plus. They also supply a gas card and hotel card so no out of pocket expenses occur.

    Cons

    The pay scale is terrible and the raises hare minimal. When it is your evaluation time, they nit pick everything in an attempt to give you a lower wage. The hours are way to many to have a life outside of the company vehicle and if you have a family, forget about them.

    Advice to Management

    Let me see....where do I start? Don't work your Investigators to death, listen to what they have to say about specific cases as they are the ones in the field and try to let them be home more often even if they don't have kids or a family. I could go on but believe me, they are not listening.


  9. Helpful (2)

    "Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Naperville, IL
    Former Employee - Anonymous Employee in Naperville, IL
    Recommends
    Positive Outlook

    Pros

    Good Equipment, Company Vehicle, reasonable pay

    Cons

    Sometimes it was difficult to travel some of the distances required and still be sharp for the surveillance period

    Advice to Management

    Good Management structure but could listen a little more to the field staff


  10. Helpful (4)

    "Private Investigator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Private Investigator in Indianapolis, IN
    Former Employee - Private Investigator in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Advantage Surveillance (Less than a year)

    Pros

    Many overtime hours, pay can be decent, company vehicle, company training, hotel card, gas card.

    Cons

    Many overtime hours, little work/life balance, unpredictable schedule, you will travel and be in hotels often, hope that you get 2 off days in a row because one will involve traveling to your next day's assignment, you're just a "number" in the field, long hours of sitting in a hot/cold vehicle with not much to do if the Claimant isn't outside, shortened hours during the winter months, you will work from sunrise to sunset most days, company will try to place you in lame hotels and you will get yelled at if you try to get your own hotel (even if you stay below the $70/night that the company prefers), you will get yelled at if you don't run red lights to keep up with a Claimant, you will automatically lose $1,000 if any damage is done to your vehicle whether you're at fault or not, management only cares about money and not the investigators in the field making them the money.

    Advice to Management

    Treat your employees like people, learn to give "constructive" criticism, get off the ol' high horse, if you need more investigators in specific regions...hire them versus making 1 or 2 investigators cover an entire state.


  11. Helpful (3)

    "Security"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Baby Sitter in Tampa, FL
    Current Employee - Baby Sitter in Tampa, FL
    Doesn't Recommend

    I have been working at Advantage Surveillance (More than 3 years)

    Pros

    Nothing is good about this

    Cons

    Everything sucks working for them

    Advice to Management

    Get new management !


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