Advantage Surveillance Reviews | Glassdoor

Advantage Surveillance Reviews

Updated September 17, 2018
34 reviews

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1.5
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Advantage Surveillance President William L. Gregory
William L. Gregory
3 Ratings

34 Employee Reviews

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  1. Helpful (8)

    "Advantage Surveillance is a great place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Investigator in Winston-Salem, NC
    Current Employee - Private Investigator in Winston-Salem, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advantage Surveillance full-time (Less than a year)

    Pros

    Base Salary is decent but the actual pay is much more due to being paid full hourly rate for travel to and from case.

    Assigned vehicle
    Gas Credit Card
    Hotel/Motel Card
    Opportunity for weekly bonuses

    Do you job and you will not be micro-managed.

    Cons

    Insurance plan isn't the greatest, but hey, you get an insurance plan.

    Advice to Management

    Really no advice due to the management takes care of you as long as you do your job. That's not asking too much since they hired you to do that job. If i really had to name one thing, it would be to re-evaluate some of the surveillance vehicles. Some of the vehicles are not condusive for mobile survellance.


  2. Helpful (4)

    "Ruined My Faith In Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Franklin, TN
    Former Employee - Regional Manager in Franklin, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing. They were cool at first. Once I got married, it changed. Fired 4 days later.

    Cons

    - Micor-managing.
    - Absolutely no work/life balance. You work every day, all day. I was fired for not being available on my wedding day.

    Advice to Management

    - Let people get married.

  3. "Terrible place to work if you have a family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Advantage Surveillance full-time

    Pros

    Drive a company vehicle , the ONLY PRO

    Cons

    Not consistent pay
    Improper case information
    Don’t get to pick off days
    No family time
    Early morning late nights
    No enough pay at 13$ hour.
    Management inexperienced- never been in the field

    Advice to Management

    Close the entire business


  4. Helpful (1)

    "Investigator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Advantage Surveillance full-time

    Pros

    They give you a company car with good equipment. That's about it.

    Cons

    Pay is horrible. They will work you to death and you must in order to get a decent paycheck. No movement to management.

    Advice to Management

    Pay your investigators better at least equal to the industry. Stop working your investigators to death and let them handle the start times for better results.


  5. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Advantage Surveillance full-time (More than 8 years)

    Pros

    they will pay more than most Fl companies, but have unreal, constant expectations of employees and addume you have no life outside their domain

    Cons

    They expect unrealistic work volume, use faulted statistical reports to determine ones field performance which leads to paltry raises...employees in field are faved with 12 hour days or longer many times, and area managets/clients expect field ops to compromise yourself by verifying targets are on site

    Advice to Management

    Treat them like valued asdets, not expendable, eadily replaceable chatel...then give area msnagers real support in lieu of demanding excessive multi tasking without assistance


  6. "Worst company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Private Investigator
    Current Employee - Private Investigator
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Advantage Surveillance full-time (More than a year)

    Pros

    Even the pros have cons!!!

    Cons

    Everything about them every case was away in a hotel they complain expect you to sit in a hotel all day when not on a case. They set up hotels which are horrible and nasty salary you can make that at McDonald’s and be home every night.

    Advice to Management

    Learn to be honest during the interview process and stick to promises you make.


  7. Helpful (5)

    "Looks Can Be Decieving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Surveillance Investigator
    Former Employee - Surveillance Investigator
    Doesn't Recommend
    Neutral Outlook

    I worked at Advantage Surveillance part-time (More than a year)

    Pros

    1) Company vehicle with custom built surveillance periscope and video recording system

    2) Gas card

    3) Hotel card

    4) Covert camera and business cell phone provided by the company

    5) Steady salary and insurance benefits*

    Cons

    The package ASI presents can be extremely tempting for a new PI. They bring you down to their HQ in NC for training, give you a custom built company vehicle and everything you need to take care of it. They even throw in a salary and benefits. What more could you want, right?

    Problem is, all that shiny stuff can be misleading. Your "salary" isn't all it's cracked up to be. Yes, you earn a base amount whether you work one hour a week or forty but don't expect to be doing anywhere less than 50-60. Since they assign cases within a two hour radius (And sometimes more), a lot of that time is spent driving to and from wherever it is you're supposed to be. Add in the paperwork and it's not uncommon to be working 13 hours per day without two continuous days off.

    If you're thinking about the raises and bonuses they offer for good performance, think again. All the extra money is based on minutes of video, not cases cleared. It creates an environment where you're punished for going the extra mile and getting the good stuff instead of shooting that extra ten minutes of the subject smoking a cigarette on their porch.

    All of their vehicles are GPS tagged so any deviation, like filling the tank the night before an early morning case, can result in a phone call from your manager asking why you're using the vehicle without proper authorization.

    That phone they give you rings pretty much all the time. If it's not your manager checking in, then it's a notification about the frequent changes to your schedule and you'd better be prepared to answer.

    All in all, ASI isn't a bad company but they have issues with their priorities and almost no semblance of work/life balance for their employees. The people are, by and large, great to work with but the job can be extremely frustrating. If you're a newly minted investigator looking to get their feet wet, the company's a good place to do that. Just don't let them fool you with all the stuff they promise potential recruits. Go in, get your money, and find a job that lets you be a detective as well as a human being.

    Advice to Management

    Be more forthcoming about how rigorous the job is. The company makes a lot of very attractive promises up front, but doesn't mention just how much of their life and personal time investigators have to sacrifice. Granted, some of that is just the insurance claims industry but enough hasn't been done to mitigate the impact on employees.

    Also, case managers need to be willing to listen to their investigators in the field. They can't see what's happening on the ground and they sometimes ask investigators to do things that can be detrimental to the outcome of a case. Trust your people to do the job and let them have some influence over how a case is handled according to what they see. As it stands, they have to hide their decisions from management so as not to ruffle any feathers.

  8. Helpful (2)

    "One sad lil company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investigator in Charleston, SC
    Current Employee - Investigator in Charleston, SC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Advantage Surveillance full-time (Less than a year)

    Pros

    Company vehicle, gas card, hotel card

    Cons

    Employees not valued, low pay, poor benefits

    Advice to Management

    Your true asset is the talent in those vehicles, not the car itself. Pay your people! Take care of your people! Offer some decent benefits!


  9. Helpful (1)

    "Do not waste your time!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Advantage Surveillance full-time

    Pros

    Issued vehicle,hotel card, gas card, and no out of pocket expenses.

    Cons

    Everything!!! Horrible schedules, long hours, low pay, mistreated by management.

    Advice to Management

    Increase pay for investigators, better communication, better schedules, shorter travel periods, better work/life balance.


  10. Helpful (1)

    "Don't! Don't! Please don't waste your time, its precious!"

    StarStarStarStarStar
    Former Employee - Investigator in New Orleans, LA
    Former Employee - Investigator in New Orleans, LA
    Doesn't Recommend
    Negative Outlook

    I worked at Advantage Surveillance full-time

    Pros

    There isn't one to tell! They made me put 1 star

    Cons

    Everything about this place is awful!

    Advice to Management

    Get new wasted enough of my life on this place and worked there four months! Just don't do it! Spare yourself and your family!


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