AdvisoryCloud Member Services Reviews | Glassdoor

AdvisoryCloud Member Services Reviews

Updated Nov 14, 2019

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3.0
42%
Recommend to a Friend
60%
Approve of CEO
AdvisoryCloud Founder and CEO Jonathan Aspatore
Jonathan Aspatore
2 Ratings
  1. Featured Review
    Helpful (1)

    "Start-up Culture with Great Leadership!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Member Services in Novato, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AdvisoryCloud full-time for more than a year

    Pros

    - Great Culture (one of the best I've worked in) - management takes very conscious effort to improve the culture and provide a great working environment for everyone - Excellent people: The people here are some of the best. They have the brains, heart and ability to be relentlessly resourceful and jump in to help other teams. - Small and open - your ideas will be heard. - transparency - You will know everything about the company including finances, the good, the bad, the plans and strategy for future. But if you are not experienced, you may not be able to handle it - People oriented - The focus is on Clients and Employees - always. Any personal issue that an employee has is treated with utmost respect and time/space provided as needed. - Good management - While there are some mistakes that management makes sometimes, they are very careful to listen to feedback and address issues immediately. We certainly are growing and learning from past mistakes.

    Cons

    This is a SaaS company in a re-start up mode! We changed our business earlier this year - market forces will always be in play. There are ups and downs in how the company does. This results in sometimes having to make hard decisions such as layoffs or change of plans. Many people, especially junior people don't understand how startups work and the level of agility required to manage the situation. So the environment can sometimes come off as chaotic,... You have to be open and willing to pivot on a dime. It's not for most, but I like it. Gives me the ability to stay creative and fresh.

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    AdvisoryCloud2019-11-14
  2. Helpful (9)

    "Sinking Ship/Scam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Services 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AdvisoryCloud full-time

    Pros

    Nice coworkers, some flexibility in work hours

    Cons

    Constant lay off, no stability, product is 90% scam

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    AdvisoryCloud2019-09-24

    AdvisoryCloud Response

    October 31, 2019Chief People Officer

    Thank you for taking the time to share this feedback with us. We are sorry about your experience while working at AdvisoryCloud. From the top-down, the key to our business is our commitment to not only our product and the members we serve, but to our employees. We strive to provide an environment where our employees feel they're valued, treated fairly, and respected. We are very of our product and the direction it is going, your feedback provides us great insight to help us make AdvisoryCloud a better company for everyone. We wish you the best in your future endeavors.

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  3. Helpful (17)

    "Scamming jobs are bad jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Specialist in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AdvisoryCloud full-time for less than a year

    Pros

    Bagels, byte fridge, hangar location, pay and benefits (that turn out to be adequate hush money)

    Cons

    This is a scam. It’s scary how long it has been going and why is nothing being done by people with means and lawyers to shut it down? The only thing I can think of is that the ripped-off amounts are spread thin and over a base of tens of thousands of individuals so it’s not worth their time or trouble to do anything other than to cancel and then to write a bad review here or there. As losses, they can claim on tax, too, so nobody does anything to make this stop. It’s great that clients and employees do write reviews and it is very responsible to say something. It is a Big Con in mid life to have not been exposed to so much scam until this so like the clients who sign up for this, you sign on to work here and by the time you know it’s a scam it’s too late financially to back out. But they fire you anyway when the time is right for them to cut the costs. Of people. Of employees who stuck with it in spite of their souls getting rotted out. It is a big con to keep believing what the CEO says that it is all improving this year! This is the year! It reminds me of Michael saying to Kay that this is the year that the Corleone family will go legitimate.

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    AdvisoryCloud2019-07-10

    AdvisoryCloud Response

    July 23, 2019Chief People Officer

    Thank you for taking the time to share this feedback with us. We’re sorry about your experience while working at AdvisoryCloud. From the top down, the key to our business is our commitment to not only customer service, but to our employees. We strive to provide an environment where our current and former employees’ feel they’re valued, treated fairly and respected. Again, thank you for your insight. It helps us make AdvisoryCloud a better company for everyone. We wish you the best.

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