Advocates Reviews | Glassdoor

Advocates Reviews

Updated June 17, 2018
54 reviews

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3.3
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Diane Gould
30 Ratings

54 Employee Reviews

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Pros
  • "Earned time, decent pay, great individuals and co workers, time and a half on holidays, trainings provided, making a difference and helping others" (in 7 reviews)

  • "They have good benefits for employees" (in 5 reviews)

Cons
  • "The work can be challenging (as in any human services field)" (in 4 reviews)

  • "The beaurocracy can be soul crushing for direct care workers especially as higher ups make financial priorities or pressure from DMH over client needs" (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Direct Care Mental Health Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Care Staff in Framingham, MA
    Former Employee - Direct Care Staff in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advocates full-time (More than a year)

    Pros

    Positive Workplace Environment.
    Non-Judgemental Management.
    Progressive Outlook on Mental Health.
    Agency Supports Staff At All Cases.
    Supportive Agency.
    Gratitous Earned Time.

    Cons

    Lower Pay (Not exactly agencies fault)
    Agency Must Place More Accountability/Discipline For Relief Staff Who No-Call/No-Show shifts.

    Advice to Management

    Doing a great job in all aspects. Although you need to place more accountability for the staff who do not show up for shifts, are constantly on their phones or speaking in other languages. It is triggering for many residents who live with forms of paranoia.


  2. "Great in theory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Program Manager
    Former Employee - Clinical Program Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Advocates full-time (More than 3 years)

    Pros

    Knowledgeable professionals
    Great supervision opportunities
    Many different positions to work into
    Nice people

    Cons

    Disorganized
    Consistently make exceptions to company policies which can create confusion
    Poor communication
    Extremely large agency that seems to be operating as if it were small
    Dangerous situations with clients

    Advice to Management

    Practice what you preach. Look at who your senior leaders are and ask yourselves if they are truly role models for the field, or have they just been employees at Advocates so long that they have essentially been allowed to take those positions? Senior management could be cliquey, and many of them do things that would not be allowed of lower level employees.

    Advocates is a large organization of people just trying to do the right thing, but sometimes it just seemed like people did whatever they wanted because no one was keeping tabs on them.

  3. Helpful (1)

    "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ashland, MA
    Current Employee - Anonymous Employee in Ashland, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advocates full-time (More than 3 years)

    Pros

    more trainings
    Annual agency gathering
    generous earn time

    Cons

    Lack of diversity in leadership roles

    Advice to Management

    Management should diversify in filling leaderships with fair percentage of all races


  4. "Bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Advocates full-time

    Pros

    flexible work environment with room for growth

    Cons

    bad management environment, not enough support


  5. "Great insurance bad leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Advocates full-time

    Pros

    Flexibility in scheduling, clients are awesome, team members are supportive

    Cons

    Management is where the support ends. They don’t have well structured training and they leave room for favoritism, biases, and if there contract wasn’t at will, lawsuits

    Advice to Management

    They know everything so no need


  6. Helpful (1)

    "Advocates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Staff in Framingham, MA
    Current Employee - Direct Support Staff in Framingham, MA
    Recommends

    I have been working at Advocates full-time (More than a year)

    Pros

    Lots of benefits / tuition reimbursement, health insurance and more

    Cons

    Staff or management could make you hate your job.

    Advice to Management

    Talk and respect your staff. Speak to them instead of reporting to boss.


  7. Helpful (1)

    "Great company mission + Lots of room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advocates full-time (Less than a year)

    Pros

    -Supporting wonderful individuals
    -Lots of resources/trainings
    -Weekly supervision meetings/weekly staff meetings
    -Reimbursement for miles
     -Generous earned time

    Cons

    -The work can be challenging (as in any human services field)
    -Work/life balance
    -Most jobs require way more than 40 hours per week to really get the work completed in its entirety

    Advice to Management

    -Keep up the great work
    -Ideally, less of a client caseload=more support/time to really support a smaller group

  8. "DD worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Advocates part-time

    Pros

    Flexibility, On call at times monitored household of mentally challenged patients

    Cons

    Too much training in a area that was way too far

    Advice to Management

    Training at the sites closer to employee will be better especially if the person has no form of transportation.


  9. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    Earned time is generous
    Individuals supported are great
    Pay for my position was good
    My direct supervisors were good

    Cons

    Claim work home life balance is important but expectations prove otherwise
    Little support from upper management
    Poor pay for direct care staff


  10. Helpful (1)

    "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Program Manager in Northborough, MA
    Current Employee - Assistant Program Manager in Northborough, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Advocates full-time (Less than a year)

    Pros

    I must say, I started this past Monday. I have worked for servers agencies in the past.. and my god they are incredible. I am very excited to be part of such a dedicated team.

    ALSO during orientation the CEO came to speak to everyone of us - asking what your background is and welcoming all of us in staff a adequet way.

    Cons

    Non I think of at this time.

    Advice to Management

    Keep doing what your doing, brilliant.


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