Aegis Living Reviews | Glassdoor

Aegis Living Reviews

Updated August 14, 2017
465 reviews

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4.3
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Aegis Living CEO Dwayne Clark
Dwayne Clark
327 Ratings

465 Employee Reviews

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Pros
  • Each day that I come to work I am always greeted by so many smiles (in 25 reviews)

  • Our leadership is committed to the importance of valuing co-workers , residents and families alike (in 14 reviews)

Cons
  • Too low of pay for care managers (in 19 reviews)

  • No cons but it is very sad when residents pass away (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (14)

    "A Second Home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have worked at Aegis for over 3 years and I have been fortunate to find a place where I can be myself and do what I love most in the world, brighten and enrich the lives of our residents . Each day that I come to work I am always greeted by so many smiles. I do not have any family near by, so the residents and Aegis are a second home to me. I spend almost every holiday at Aegis, and there is no where else I would rather be than surrounded by my Best Friends.

    Cons

    Working at Aegis gives you the opportunity to love and care for so many residents. However, when a resident passes, it feels like you have lost a family member or your closet friend. But I remind myself that I was able to offer love and friendship to these residents through the last years of their life and that gives me peace.

    Aegis Living Response

    Aug 27, 2016 – CEO

    Thank you so much for your hardwork and dedication! We are honored you are part of Aegis Family! Dwayne Clark...Founder/ Chairman/ CEO


  2. Helpful (4)

    "Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Manager in Kirkland, WA
    Former Employee - Care Manager in Kirkland, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aegis Living full-time (Less than a year)

    Pros

    Zero pros that had to do with the company. Some of the residents were sweet though.

    Cons

    Pay barely above minimun wage for very serious and heavy work load. Zero respect from supervisors and "Executive Directors." Way too high patient to caregiver ratio. All around bad care system. They understaff caregivers and then yell at them for not answering calls fast enough, truly frustrating.

    Advice to Management

    Stop being so concerned with the bottom line and staff enough caregivers to give proper care.

    Aegis Living Response

    May 31, 2016 – Aegis Living

    Aegis staffs according to resident needs,, as the care of our residents is of the utmost importance to all who work at Aegis. When an employee has questions or comments about staffing, hours, pay or... More

  3. Helpful (1)

    "Very difficult"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Service Director
    Former Employee - Service Director
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aegis Living full-time (More than 5 years)

    Pros

    Salary was market or above.

    Cons

    Upper management were not supportive. Management fired all the time. Care poor to residents . Care ratios high. 8-12 dementia per care manager. No advancement for care staff. No raises during 5 years as director. Care staff no raises.

    Advice to Management

    If you are hiring a third group of management in one year there is something wrong with corporate not new staff.


  4. Helpful (5)

    "Politics over Residents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Manager
    Current Employee - Care Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aegis Living full-time (Less than a year)

    Pros

    The only pro is that the Residents and Families value you.

    Cons

    Crabs in a barrel. The titles go to the heads of management. If you are not in the GMs inner circle, any hearsay is valid without you knowing what's been said. One-sided

    Advice to Management

    Corporate should monitor turnover and facility management closer


  5. Helpful (2)

    "Started great, went downhill."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Aegis Living full-time (More than 8 years)

    Pros

    Great work if you have the right people.

    Cons

    Values have declined over time. Training is dismal with no oversight. Leadership turnover was dubiously high and accountability frighteningly low.

    Advice to Management

    They don't take advice. Especially from employees.


  6. Helpful (3)

    "Great looking poor care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Bellevue, WA
    Former Employee - Director in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You got clam chowder on Fridays. Sometimes

    Cons

    Low pay. Nobody knew what they were doing. GM micromanaged and lied to employees.
    The company keeps reinventing the wheel.
    Forced happiness

    Advice to Management

    Higher seasoned workers. And pay them what they are worth. Dwayne Clark should sell one of his 16 cars and pay his frontline staff more then minimum wage.


  7. Helpful (3)

    "The most poorly managed establishment (Kirkland) that I have ever worked for in any field or industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Manager in Kirkland, WA
    Current Employee - Care Manager in Kirkland, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The residents and a decent handful of fellow care staff and nurses are good to work with.

    Cons

    Equipment falling apart, downgrading on quality of necessary supplies, chronically understaffed due to bargain basement wages (why work as a CNA for $10/hr when McDonald's pays $15?), high stress, detached management, dissatisfied and disgruntled residents

    Advice to Management

    The mission of Aegis includes the goal "to attract and retain the best talent", but this is not remotely possible for $10/hr. Because of the low wages, you attract no talent whatsoever and you have no ability to retain them. The result chronic staffing issues and egregiously overworked current staff that are all looking for the door. Start with a higher hourly wage, some active recruiting and recognizing talent and hiring from within and get the staffing levels up to par, then go to work on getting equipment and supplies back up to a reasonably acceptable level.

    Aegis Living Response

    Jun 7, 2016 – Aegis Living

    The care of our residents is vital to our mission of bringing the best care and dignity to our families lives. We staff based on our residents needs. If you have questions or comments about hiring... More

  8. Helpful (5)

    "DO NOT WORK HERE!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Laguna Niguel, CA
    Former Employee - Anonymous Employee in Laguna Niguel, CA
    Doesn't Recommend
    Approves of CEO

    I worked at Aegis Living full-time

    Pros

    The residents, their families, nice grounds, some nice staff

    Cons

    Just to let those reviewing reviews in making a decision to work for Aegis, don't read them! All these good reviews are written by staff that were bribed by the general manager so Aegis can get a fake reward for being the "best workplace," and the GM can look like the perrrrfect manager, even though he is far from it. Don't you think it's a little odd that the majority of the recent reviews are around the same time? This is the WORST place I've ever worked and will never go back into assisted living because of it. I have never felt more overworked, underpaid and unappreciated as I did working here. The turnover is past 80%. Doesn't that tell you something? Residents pay over $8000 a month to live there, yet they have 2 caremanagers and 1 med tech for over 40 residents? Those with more significant cognitive impairment sit and stair at tables all day and have little to no stimulation unless a "tour" is in session, which would prompt "baking cookies and playing the guitar" for show. Great! General Manager and Marketing only care about getting more people to move in, and will prioritize their time in "touring" potential clients instead of taking care of the ones they have. I truly believe the CEO is a good person and really does care for his residents, but he really needs to take a better look at employee operations and start questioning SUPER HIGH turnover and start looking underneath the surface, not just what your GM is telling you. I would not recommend this job to my worst enemy. Just ask the GM how many directors he's gone through in the last 2 years. A LOT!

    Advice to Management

    Go back to Hotel Management

    Aegis Living Response

    Jun 5, 2015 – CEO

    This is Dwayne Clark the CEO, why I don't agree with some of the data and things you have written, we have obviously failed you as an employee. That is always devasting to me. There is no doubt that... More


  9. Helpful (6)

    "Do not bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Shoreline, WA
    Current Employee - Anonymous Employee in Shoreline, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    My coworkers. They're great and make the day easier

    Cons

    The pay is awful for employees across the board. Hours are awful and you still work 5 days for under 20 hours. When residents complain about how terrible the company treats its employees its no wonder they are short staffed with high turnover. When there are no bonuses and no options for real growth or money why stay?
    Making minimum wage does not pay the bills. If you can afford to charge 6k+ a month, then you can afford to pay your employees 11$ an hour.

    Aegis Living Response

    May 31, 2016 – Aegis Living

    Our staffing model is to schedule staff based on our residents' needs, as the care of our residents is of the utmost importance to all who work at Aegis. When an employee has questions or comments... More


  10. Helpful (7)

    "Avoid if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    None, zero, nothing was really good about working there.

    Cons

    Low pay, incompetent management, etc...


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