Aegis Reviews | Glassdoor

Aegis Reviews

Updated July 27, 2017
239 reviews

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239 Employee Reviews

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Pros
  • They have a good gas card program, where you get a discount on gas prices (in 7 reviews)

  • Good environment and lovely campus (in 4 reviews)

Cons
  • Bad work environment lack of professionalism (in 9 reviews)

  • Lack of communication between managers and staff (in 5 reviews)

More Pros and Cons

  1. "Ughhhhhh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Aegis full-time

    Pros

    Nothing at all. They suck . its very unorganized all the time I just dislike page from the time that I stepped in

    Cons

    how about everything it seems that nothing changes everybody is all over the place doing whatever they wont take responsibility for anything they do


  2. "Lead Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Trainer in Joplin, MO
    Former Employee - Lead Trainer in Joplin, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great experience and awesome people

    Cons

    Pay and gossip, its a call center

    Advice to Management

    None

  3. "Honesty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Former Employee - Anonymous Employee in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros, the environment was ridiculous and unsafe.

    Cons

    The environment is unsafe. I had a broken leg and when someone called in a bomb threat there was a stampede and I was pushed around, knocked down, stepped on. Aren't you supposed to have plans in place that all employees are aware of to avoid such chaos?

    Advice to Management

    Stop getting your employees from the county jail.
    And all others should quit! YOU DON'T DESERVE ANY STARS YOU ARE IN THE RED... NEGATIVE


  4. "Tisha review"

    StarStarStarStarStar
    Former Employee - Customer Care Specialist in Bronx, NY
    Former Employee - Customer Care Specialist in Bronx, NY

    I worked at Aegis full-time (More than 3 years)

    Pros

    I like working for Aegis cause of my coworkers and opportunity to make money by doing overtime.

    Cons

    The only thing that I did not like about aegis is the $11hr.


  5. "Quality Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aegis (More than 5 years)

    Pros

    Paid time off. Vacation days.

    Cons

    Management was not knowledgeable about the product. Supervisors were lazy and stayed in meetings all day.

    Advice to Management

    Learn the product!


  6. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FLORIDA in Port Saint Lucie, FL
    Former Employee - FLORIDA in Port Saint Lucie, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Absolutely no pros, this place offered low standard benefits and did not work with you

    Cons

    Low pay, very temporary, misinterpreted position

    Advice to Management

    Do not work here


  7. "Customer service Representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    They provide lots of overtime opportunities.

    Cons

    Unprofessional work environment to be in.

  8. "Its a stepping stone job, don't consider anything permanent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Aegis full-time (Less than a year)

    Pros

    It gives you plenty hours.

    Cons

    Never gives you the bonuses that promise.

    Advice to Management

    Be honest about bonuses or dont have them at all!


  9. "dont like the job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Killeen, TX
    Current Employee - Anonymous Employee in Killeen, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Aegis full-time

    Pros

    Weekends off some good people to work with

    Cons

    Pay issues management issues employee issues

    Advice to Management

    None


  10. "Typical call center job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Agent in Killeen, TX
    Former Employee - Call Center Agent in Killeen, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aegis full-time (More than a year)

    Pros

    Fed through lunches, great people to work around when days are slow and stressful

    Cons

    Management never agrees on anything. Management changes a bit too frequently

    Advice to Management

    Be a bit more organized


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