Aer Lingus Reviews | Glassdoor

Aer Lingus Reviews

Updated Jul 17, 2019

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Found 61 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
100%
Approve of CEO
Sean Doyle
2 Ratings
Pros
Cons
  • "rosters done so badly that body is worn out after only a few months of flying(in 7 reviews)

  • "Zero engagement in new work practices such working from home and no effort put into promoting a work / life balance(in 4 reviews)

More Pros and Cons
  1. "Cabin cleaner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Aer Lingus full-time

    Pros

    Friendly staff, uniforms, nice benefits

    Cons

    Delayed flights, longer work hours

    Aer Lingus2018-08-20
  2. "Passenger service agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aer Lingus part-time

    Pros

    The people here are nice They pay for parking or your train pass The Irish interns that work here for a year are pretty funny

    Cons

    No flight benefits Unorganized management Expect to work more than 8-13 days at a time, 2 times in the year $13/hr Flights to Shannon and Dublin get cut in the winter so there’s only one more flight left . Expect shorts hours and your days to get cut in the winter time The computer system is annoying to learn at first but you’ll get use to it

    Advice to Management

    Try to hire people as soon as you know a group of people are leaving. Management knew these groups were leaving months ahead but waited the last minute to hire, leaving current employees to work 13 days straight

    Aer Lingus2018-12-08
  3. "Good company but no flight benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aer Lingus full-time for less than a year

    Pros

    Good team to support you. You always have people to help you when you need help.

    Cons

    No flight benefits for vendors. I worked for many Airlines thru vendors and at least we get one flight a year. Aer Lingus give free flight everyone even for other airline employees but not for agents who check in and do gates and that cause a lot of people to resign.

    Advice to Management

    I understand your customer services are out sourced but give at least one flight a year. They only will get on the flight if there is a space so nothing to loss for you. It will also makes your customer service agents to love their job and stay longer as they system is not fun to learn.

    Aer Lingus2018-03-27
  4. "friendly environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Reservations Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aer Lingus

    Pros

    flexible fun challenging good beneifts

    Cons

    none it was great experience

    Aer Lingus2016-10-23
  5. "Regional Cargo Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - PLC, Regional Cargo Manager in Elmhurst, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aer Lingus full-time for more than a year

    Pros

    Great environment, great team, interesting work.

    Cons

    Questionable employment security due to merger, very lo compensation

    Aer Lingus2016-07-04
  6. "Reservation Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Reservations Associate in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Aer Lingus

    Pros

    Great co-workers, good flexibility trading shifts and good travel benefits.

    Cons

    Chaos and confusion, reactive not proactive.

    Advice to Management

    Hire trainer who can train. Should be more transparent and not so secretive.

    Aer Lingus2015-09-25
  7. "Learned everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aer Lingus

    Pros

    Great People to work with

    Cons

    Risky industry to work in

    Aer Lingus2014-02-20
  8. "EI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ground Operations in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Aer Lingus full-time for more than 10 years

    Pros

    Good flight benefits and co-workers.

    Cons

    No interaction with management and too many corporate layers.

    Aer Lingus2019-07-17
  9. "Great experience overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in Dublin, Dublin
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aer Lingus full-time for more than 3 years

    Pros

    The money is great on European flights!

    Cons

    You will have to sustain long working hours and delays - which is expected in the aviation business. The hierarchy of crew and Galley-FM is probably the company's biggest downfall!

    Aer Lingus2019-07-01
  10. "Cabin crew"

    StarStarStarStarStar
      Current Employee - Cabin Crew 

      I have been working at Aer Lingus full-time

      Pros

      Pay colleague's travel experiences training

      Cons

      No cons for this job

      Aer Lingus2019-06-07
    Found 61 reviews