Aer Lingus Reviews | Glassdoor

Aer Lingus Reviews

Updated April 3, 2017
31 reviews

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2.7
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Aer Lingus CEO Stephen Kavanagh
Stephen Kavanagh
11 Ratings

31 Employee Reviews

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  1. "friendly environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations Associate
    Former Employee - Reservations Associate
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible fun challenging good beneifts

    Cons

    none it was great experience


  2. "Regional Cargo Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PLC, Regional Cargo Manager in Elmhurst, IL
    Former Employee - PLC, Regional Cargo Manager in Elmhurst, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aer Lingus full-time (More than a year)

    Pros

    Great environment, great team, interesting work.

    Cons

    Questionable employment security due to merger, very lo compensation

  3. "Reservation Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Associate in New York, NY
    Current Employee - Reservations Associate in New York, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great co-workers, good flexibility trading shifts and good travel benefits.

    Cons

    Chaos and confusion, reactive not proactive.

    Advice to Management

    Hire trainer who can train. Should be more transparent and not so secretive.


  4. "Learned everything"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great People to work with

    Cons

    Risky industry to work in


  5. "Generally Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Aer Lingus full-time

    Pros

    Lots of benefits, treated best in the industry imo

    Cons

    Worked hard but are rewarded


  6. Helpful (2)

    "Good Benefits, Good Staff, Terrible Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Cabin Crew in Dublin, Co. Dublin (Ireland)
    Current Employee - Senior Cabin Crew in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aer Lingus full-time (More than 5 years)

    Pros

    Staff Travel is good, great fellow work colleagues.

    Cons

    Management and operations are terrible. Crew are always left to fend for themselves. Constant pressure put on crew to improve on-time performance and cost cutting measures without any benefits. Long hours, unpredictable rosters.

    Advice to Management

    Stop "slash and burn" antics of cost reduction. It is making it impossible for us to do our job.


  7. Helpful (4)

    "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Dublin, Co. Dublin (Ireland)
    Current Employee - Operations in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great discounted flights, that's pretty much it

    Cons

    Management is oppressive and reluctant to change. The lack of professionalism of senior management is shocking - they thrive on gossip. Unable to recognize and appreciate real talent. Insane amounts of unproductive meetings. Double standards across the board for new and legacy employees - they can do nothing all day while you work your butt off!

    Advice to Management

    Hit the reset button and learn from other companies how to treat your staff. Get rid of the dead wood.

  8. Helpful (4)

    "Former Finance Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Dublin, Co. Dublin (Ireland)
    Former Employee - Financial Analyst in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aer Lingus full-time (More than a year)

    Pros

    Discounted flights, that's about it.

    Cons

    Undervalue staff, no training, still struggling to change to the modern era. Poor pension, other benefits besides discounted flights. Pay far below industry average.
    Biggest problem is staff morale.

    Advice to Management

    Listen to your staff or people will continue to leave the company. Radical changes required to management style to value your staff.


  9. "Cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cabin Crew in Dublin, Co. Dublin (Ireland)
    Current Employee - Cabin Crew in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aer Lingus full-time (More than 3 years)

    Pros

    Work with an amazing group of people - that's about the only pro that I've found over the last 4 years.

    Staff travel - only if you get the annual leave that you request (has to be done nearly a year in advance and can only be taken in blocks of a week, no single days for weddings, family occasions etc)

    The training you receive is excellent.

    Cons

    You are just a number. Management don't even know your name unless you are unfortunate enough to get sick, in which case you will be hauled in for your 50 lashes and an investigation which can lead to disciplinary.

    Extremely bad work/life balance...rosters can be 12 hours on, 12 hours off six days a week as your time on turnarounds doesn't count as 'flying hours' so there's no limit to the amount of duty hours you can do. You can go from working six days of early shifts (getting up at 3.30) to working six days of late shifts on an ongoing basis which really takes its toll after a while.

    Annual leave has to be booked so far in advance that half of the time you forget what you've booked until you see it on your roster. No ringing up and asking for a day annual leave here and there, it's all booked in advance in blocks of a week. There's also no taking more than two weeks at a time as you have to book two weeks in summer and two in winter and one shoulder (either May or October)

    Part time only available if you have over ten years service.
    Company is based on seniority, if you are new you get the worst rosters, the weeks annual leave that are left after everybody else books it...for the first year your annual leave is allocated, you don't get to request what you want. You get whatever of the crew food is left after everybody else chooses what they want. Have to sit at the back of the bus on layovers etc.

    I have never gone for promotion solely because to me the hassle is not worth the extra €50 a week but if you do apply for senior it's given to people that management are friends with which isn't always the ones that deserve it, it's awful to watch.

    There is a HUGE turnover in the inflight services section...over 150 crew were hired last year, over 60 had left writhing 6 or 7 months...this was mainly due to the unsustainable rosters.


  10. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Solid experience. Great pride among those who are employed there. Lovely people...

    Cons

    None that spring to mind


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