Aeris Communications Reviews | Glassdoor

Aeris Communications Reviews

Updated February 12, 2019
48 reviews

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2.9
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Marc Jones
24 Ratings

Employee Reviews

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Pros
  • "Cool people and a great place to learn about the IoT industry" (in 5 reviews)

  • "Because it's a smaller company interns are given a lot of projects, opportunities and learning experiences" (in 3 reviews)

Cons
  • "Burn people out because there is no work/life balance" (in 4 reviews)

  • "There is currently no 401k matching plan, which would definitely be nice to have" (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great company if you're looking for tremendous opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aeris Communications full-time (Less than a year)

    Pros

    Strong leadership team that wants to do things well. Very smart and innovative employees in a company that allows them to thrive.

    Cons

    Because of strong growth, there are areas that could benefit from process improvement. Fortunately, the company is hiring lots of experienced people to help get it to the right place.

    Advice to Management

    Continue fostering a culture of innovation, resourcefulness and empowerment.


  2. Helpful (1)

    "If you need a job...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Lower level people are good to work with and generally care about their work

    Cons

    Disorganized. High level management does not care about the people who work for them. Employees are last in the hierarchy and it shows by the large amount of turnover in all departments.

    Advice to Management

    Sell the company or step aside and get the right people in who know how to grow a company the right way.

  3. "Fair and easy Java interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Approves of CEO

    I worked at Aeris Communications full-time (Less than a year)

    Pros

    Good informal startup like environment

    Cons

    Not very organised and structured teams


  4. Helpful (2)

    "A lot of potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Aeris Communications full-time (More than a year)

    Pros

    Good projects and technologies
    Dress code is casual

    Cons

    Burn people out because there is no work/life balance
    Senior leadership has poor management skills that only wants "Yes Man" type of employees

    Advice to Management

    Listen to the employees and let them do the job you hired them for and learn how to manage people not just technology


  5. Helpful (1)

    "Used to be a great place and enviroment to work, not anymore."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Aeris Communications full-time (More than a year)

    Pros

    Some of the people that work there are great.
    They do offer raise and bonus.

    Cons

    Unlimited PTO is not unlimited PTO. I felt the expectation was not to take more than 2 weeks.

    The environment isn't friendly and flexible as it used to be. Approaching team members and other teams might not be comfortable at times.

    There can be times 1-2 times a month where you might be required to work all day, all night, and all day next day.

    There is no working from home policy; although some people still did it with no repercussions, while others got yelled at.

    Some people were also expected to work from hospital, while attending their family members.

    Priorities at work kept changing and it can be very challenging to manage work load at times.

    Be careful regarding wishing birthdays or holiday greetings, it might upset some people.

    No 401K.

    Advice to Management

    Be consistent with everything. Not sure what it will be like everyday was extremely uncomfortable.


  6. "Good technology stack, but poor people management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aeris Communications full-time (More than a year)

    Pros

    Opportunity to work in an in-demand and happening space in the telecommunications industry and use cutting-edge technology & tools for building IoT applications. The rating given is for the business domain & technology, and not for the company in particular.

    Cons

    No proper HR policies and personnel in place. Always in "startup mode" used as an excuse for poor work-life balance.

    Advice to Management

    Focus on keeping the employees happy and keep in mind that there is life beyond work. Also, have some confidence in your employees that they will deliver.


  7. "Growing the IoT credibility in the industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Chicago, IL
    Former Employee - Operations Manager in Chicago, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Aeris Communications full-time (More than a year)

    Pros

    Great team and Sillicon Valley agile way to work, smart people, very very collaborative and optimistics minded environment. Overall great work life balance. Good place to invent and reinvent yourself.

    Cons

    Young company and IoT business unit that sometimes lacks accountability and clear roles,it is fun chaos, some benefits fall short for the industry like no 401k match. There are some politics but getting to break those walls. High turn over. Avoid the flavor of the month management.

    Advice to Management

    Develop and keep your people trained, improve product vision and communication, decentralize some of the regional operations.

  8. Helpful (12)

    "Hardline policies, lack of direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Aeris Communications full-time (More than a year)

    Pros

    Lots of opportunity to grow because everyone is so understaffed.
    Fast growing space so it's hard to not grow.

    Cons

    Restrictive policies are heavy handed and do not engender trust. Unlimited PTO is really just 15 days and it's counted. No work from home ever. Requirement to be in the office between 8-5 is not very start up like or employee friendly.

    There is no HR -- if there is an issue that's too bad as there is no one to advocate for you.

    The company seems to lack clear strategy as it chases the next big deal making it difficult to execute plans as you can't rely on deliverables.

    The open office environment is a nightmare to try to get work done or concentrate.

    Advice to Management

    Loosen your 1980's beliefs that everyone has to be in the office all the time. Stay committed to strategies and stop chasing the next big deal.


  9. Helpful (13)

    "Culture and compensation policies badly need an overhaul; Trust is lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Aeris Communications full-time

    Pros

    The IoT industry is growing fast and Aeris is riding the wave.

    Cons

    The positives of bonus, vacation and other parts of the policy were emphasized during the interview but, in reality, it was never as good as its made to sound and the restrictions were never communicated. For example, I only found out that the bonus policy is the following: You earn your bonus working from Jan through Dec and evaluations are done in the first quarter of next yer (if your manager gets around to it) and was paid over the next two quarters: 50% at the end of Q1 and 50% at the end of Q2. If you leave the company even a day before the last day of June (Q2), your bonus might or might not be paid depending on that manager's mood.

    Next, employees are told that there is unlimited PTO when, in fact, most employees have restrictions but it was left to the discretion of the manager so there's a lot of abuse. It does not matter if you work like a dog in the evenings and weekends, only face time is valued so good luck in having a work-life balance if you have a long commute or a doctor's appointment.

    One time, the cable providing phones and Internet connectivity was cut (due to construction) and would be down for more than 1 day. We were told that it would likely not be fixed the next day but the management insisted that everyone come into the office and they would have to communicate face to face. Apparently, we were not trusted to work from home. How does one communicate face-to-face when your colleagues are located all over the world but the phone and Internet is down in the office? Through smoke signals?

    Advice to Management

    Stop taking so much pride in not having any HR employees in the company. You have untrained managers, policies that are implemented inconsistently and a lot of politics at the senior management level.


  10. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Aeris Communications full-time

    Pros

    At this company the only thing holding you back is yourself. Apply yourself and don't let opportunities pass you by to learn.

    Cons

    Not enough workers for the amount of work that is needed.