Aeris Communications Reviews | Glassdoor

Aeris Communications Reviews

Updated May 6, 2017
38 reviews

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3.4
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Marc Jones
20 Ratings

38 Employee Reviews

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  1. Featured Review

    Helpful (1)

    "Good for self-starters but more structure would help"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aeris Communications full-time

    Pros

    I’ve worked for big and small companies, startup and corporate, US and foreign, etc. This is a place for self-starters who want to make an impact. Politics are everywhere, but this company stands out for being less political than most. Proposals and ideas are judged on their merits, which results in a more level playing field. The focus is on the data rather than on who presents it or how it’s presented. If you’ve got an idea, people will think it through. And if a decision is made to do it, it gets done. This company also places a premium on doing the right thing, starting at the very top. The CEO is one of the most ethical business people I’ve met, especially for a CEO. There is a strong culture of giving back, starting with having a VP of Social Impact reporting directly to the CEO. I’ve never been at or heard of a company with that level of commitment to doing good.

    Cons

    There is a bit of an “anti-corporate” bias against things perceived as what big companies would do. But the company is growing, and to get bigger yet needs to be open to and encourage new ideas. Like many other startups, the company seems to take the Netflix anti-HR manifesto too much like gospel. There are not many guidelines to support employees in their work.

    Advice to Management

    A lot of pressure is put on managers to be able to hire effectively. Hiring the right people is such an important decision for the company that it should be supported as much as possible. More tools, guidelines, or recommended leading practices would help hiring managers bring in the best people.


  2. Helpful (4)

    "Innovative, smart, but some growing pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aeris Communications full-time (More than 3 years)

    Pros

    Excellent teams in engineering, operations, finance and marketing. Innovative technology that is ahead of the curve. Very smart product decision-making by executive team. Clearly a leader in IoT.

    Cons

    Smart companies grow fast and Aeris management has not yet faced the realities of the employee experience. Policies are not communicated well. Unhappy employees have little recourse. Not a lot of room for promotion (although this may be changing with the growth).

    Advice to Management

    Your employees need more clarity and like it or not, they need actual people to support their employment-related questions.


  3. "Hardline policies, lack of direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Aeris Communications full-time (More than a year)

    Pros

    Lots of opportunity to grow because everyone is so understaffed.
    Fast growing space so it's hard to not grow.

    Cons

    Restrictive policies are heavy handed and do not engender trust. Unlimited PTO is really just 15 days and it's counted. No work from home ever. Requirement to be in the office between 8-5 is not very start up like or employee friendly.

    There is no HR -- if there is an issue that's too bad as there is no one to advocate for you.

    The company seems to lack clear strategy as it chases the next big deal making it difficult to execute plans as you can't rely on deliverables.

    The open office environment is a nightmare to try to get work done or concentrate.

    Advice to Management

    Loosen your 1980's beliefs that everyone has to be in the office all the time. Stay committed to strategies and stop chasing the next big deal.


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  5. "Culture and compensation policies badly need an overhaul; Trust is lacking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Aeris Communications full-time

    Pros

    The IoT industry is growing fast and Aeris is riding the wave.

    Cons

    The positives of bonus, vacation and other parts of the policy were emphasized during the interview but, in reality, it was never as good as its made to sound and the restrictions were never communicated. For example, I only found out that the bonus policy is the following: You earn your bonus working from Jan through Dec and evaluations are done in the first quarter of next yer (if your manager gets around to it) and was paid over the next two quarters: 50% at the end of Q1 and 50% at the end of Q2. If you leave the company even a day before the last day of June (Q2), your bonus might or might not be paid depending on that manager's mood.

    Next, employees are told that there is unlimited PTO when, in fact, most employees have restrictions but it was left to the discretion of the manager so there's a lot of abuse. It does not matter if you work like a dog in the evenings and weekends, only face time is valued so good luck in having a work-life balance if you have a long commute or a doctor's appointment.

    One time, the cable providing phones and Internet connectivity was cut (due to construction) and would be down for more than 1 day. We were told that it would likely not be fixed the next day but the management insisted that everyone come into the office and they would have to communicate face to face. Apparently, we were not trusted to work from home. How does one communicate face-to-face when your colleagues are located all over the world but the phone and Internet is down in the office? Through smoke signals?

    Advice to Management

    Stop taking so much pride in not having any HR employees in the company. You have untrained managers, policies that are implemented inconsistently and a lot of politics at the senior management level.


  6. Helpful (3)

    "Sick Enviroment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Slave in Santa Clara, CA
    Current Employee - Slave in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aeris Communications full-time (More than a year)

    Pros

    There is still some nice people that are willing to help and thrive for the company.

    Cons

    Too many chiefs.
    Lack of motivation and management.
    Infrastructure problems and outages every day.


  7. Helpful (1)

    "Great Internship experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern-Hourly in Santa Clara, CA
    Former Employee - Intern-Hourly in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Senior management team is awesome.
    Chief of staff was very caring and inspiring.
    Intern team was really diverse.
    They will not treat you as just another intern, you will get to work on some real projects.
    Great accommodation facilities for out of state students.

    Cons

    I felt like they could have made the program more structured.
    There was very limited training before starting the work.
    If you are from within the area, pay rate might be concerning.

    Advice to Management

    Make the intern program more structured and please provide constant feedback.


  8. Helpful (6)

    "Terrible Company - Terrible politics, bad benefits and low salaries"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Santa Clara, CA
    Former Employee - Anonymous in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aeris Communications full-time (More than 5 years)

    Pros

    The industry is a great industry. This company has potential if it does not get acquired like the other smaller IoT companies.

    Cons

    Where to begin? Management does not give you confidence that the company will be here for years to come as they could be acquired tomorrow. Recruiting Manager is fake. She provides for false promises and does not give specific answers as they are broad. This company like most companies has politics, but this company has some major political issues within departments and against other departments. The turnover rate here is very high at about 70%. The benefits are terrible. They don't allow for 401k matching and all they have are the basic medical, dental and vision. The salaries are terrible. Well below average rate. So a company that has terrible politics, management is not clear of direction, bad benefits and low salaries. I'll let you decide.

    Advice to Management

    Need to start working on a strategy. You don't have one in place. Better management. Who would you rather have a manager or a leader? Their are a few leaders in this company.


  9. "Vp"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Positive Outlook

    I have been working at Aeris Communications full-time (More than a year)

    Pros

    Great company, great space, great place

    Cons

    Small company mentality but willing to grow.


  10. Helpful (2)

    "Smart, Dedicated Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Contractor in Santa Clara, CA
    Former Employee - Contractor in Santa Clara, CA
    Recommends
    Positive Outlook

    Pros

    The company is very professionally run. Employees are extremely dedicated and work collaboratively. Lots of inter-department meetings and communications, which helps advance work issues and flow.

    Cons

    Pay attention to office politics.


  11. Helpful (3)

    "Average Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern - Hourly in Santa Clara, CA
    Former Employee - Intern - Hourly in Santa Clara, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Aeris Communications (Less than a year)

    Pros

    They give you great team building opportunities to plan such as the company events which is great because you learn to work with all kinds of different personalities. This gives you an idea how working with different people will be in your future jobs and how you have to keep a professional atmosphere in the work place.

    Small company gives you more learning opportunities and if you ASK for more work they will give you more projects. Ask your managers to look over your resumes and to mock trial interviews. Everyone is really busy but if you wish to get something done you will have to take charge.

    Cons

    It seems like everyone in this company is REALLY busy doing more than they can handle. It is good for the interns because they get some cool things to do but often we are stuck with busy work they just don't want to complete.

    CEO doesnt interact with employees/interns too much which I believe would have been wonderful if he did. We literally sat right next to him for 10 weeks it would have been nice if he came and talked to use every once in a while. It promotes a nice atmosphere when executive employees actually try to talk to the interns and ask if their internships are going well.

    Also, $12/hr really isn't that great of a pay especially in the bay area. They really should consider increasing that even a few bucks more.

    Advice to Management

    Hire more people. Everyone seems to be bitting of more than they can chew. The company is growing so fast they really need to hire more people for the amount of work they have.


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