Aeris Communications Reviews | Glassdoor

Aeris Communications Reviews

Updated December 9, 2017
41 reviews

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3.4
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Marc Jones
21 Ratings

41 Employee Reviews

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Pros
  • You are given the opportunity to work closely with executives in the company and have the opportunity to actually make an impact on the company (in 5 reviews)

  • People, Management, Great location in Silicon Valley, Involved in community, fun, great office, no micromanagement, progressive company (in 4 reviews)

Cons
  • Like many other startups, the company seems to take the Netflix anti-HR manifesto too much like gospel (in 3 reviews)

  • Apparently, we were not trusted to work from home (in 2 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Good for self-starters but more structure would help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aeris Communications full-time

    Pros

    I’ve worked for big and small companies, startup and corporate, US and foreign, etc. This is a place for self-starters who want to make an impact. Politics are everywhere, but this company stands out for being less political than most. Proposals and ideas are judged on their merits, which results in a more level playing field. The focus is on the data rather than on who presents it or how it’s presented. If you’ve got an idea, people will think it through. And if a decision is made to do it, it gets done. This company also places a premium on doing the right thing, starting at the very top. The CEO is one of the most ethical business people I’ve met, especially for a CEO. There is a strong culture of giving back, starting with having a VP of Social Impact reporting directly to the CEO. I’ve never been at or heard of a company with that level of commitment to doing good.

    Cons

    There is a bit of an “anti-corporate” bias against things perceived as what big companies would do. But the company is growing, and to get bigger yet needs to be open to and encourage new ideas. Like many other startups, the company seems to take the Netflix anti-HR manifesto too much like gospel. There are not many guidelines to support employees in their work.

    Advice to Management

    A lot of pressure is put on managers to be able to hire effectively. Hiring the right people is such an important decision for the company that it should be supported as much as possible. More tools, guidelines, or recommended leading practices would help hiring managers bring in the best people.


  2. Helpful (1)

    "Good Opportunity for someone who wants to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aeris Communications full-time

    Pros

    1. If you can take on multiple things at a time without being overwhelmed and can prioritize and get them done then this is a place for you.
    2. People who can be on the top of what they are working towards and what is priority will flourish here.
    3. There are still a lot of good technical challenges to solve so a lot of opportunity to learn
    4. Good culture and good people.

    Cons

    1. Management can be rude at times
    2. too many initiatives and thus work not completely done outcomes. Kind of like too many cooks spoil the food.
    3. you will have to hit the ground running , not much of training is provided so be ready for that.

    Advice to Management

    Try to be more organized . This will help your employees concentrate on right things and get them done.

  3. "Good place, good people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aeris Communications full-time

    Pros

    Good people to work with
    interesting work going on in different projects
    good benefits

    Cons

    fewer people so teams are always overloaded but that's a startup in silicon valley for you
    company does not have any policies so difficult for people to know what they should expect in terms of growth

    Advice to Management

    be more oranized


  4. Helpful (10)

    "Hardline policies, lack of direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Aeris Communications full-time (More than a year)

    Pros

    Lots of opportunity to grow because everyone is so understaffed.
    Fast growing space so it's hard to not grow.

    Cons

    Restrictive policies are heavy handed and do not engender trust. Unlimited PTO is really just 15 days and it's counted. No work from home ever. Requirement to be in the office between 8-5 is not very start up like or employee friendly.

    There is no HR -- if there is an issue that's too bad as there is no one to advocate for you.

    The company seems to lack clear strategy as it chases the next big deal making it difficult to execute plans as you can't rely on deliverables.

    The open office environment is a nightmare to try to get work done or concentrate.

    Advice to Management

    Loosen your 1980's beliefs that everyone has to be in the office all the time. Stay committed to strategies and stop chasing the next big deal.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Aeris Communications full-time

    Pros

    At this company the only thing holding you back is yourself. Apply yourself and don't let opportunities pass you by to learn.

    Cons

    Not enough workers for the amount of work that is needed.


  6. Helpful (9)

    "Culture and compensation policies badly need an overhaul; Trust is lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Aeris Communications full-time

    Pros

    The IoT industry is growing fast and Aeris is riding the wave.

    Cons

    The positives of bonus, vacation and other parts of the policy were emphasized during the interview but, in reality, it was never as good as its made to sound and the restrictions were never communicated. For example, I only found out that the bonus policy is the following: You earn your bonus working from Jan through Dec and evaluations are done in the first quarter of next yer (if your manager gets around to it) and was paid over the next two quarters: 50% at the end of Q1 and 50% at the end of Q2. If you leave the company even a day before the last day of June (Q2), your bonus might or might not be paid depending on that manager's mood.

    Next, employees are told that there is unlimited PTO when, in fact, most employees have restrictions but it was left to the discretion of the manager so there's a lot of abuse. It does not matter if you work like a dog in the evenings and weekends, only face time is valued so good luck in having a work-life balance if you have a long commute or a doctor's appointment.

    One time, the cable providing phones and Internet connectivity was cut (due to construction) and would be down for more than 1 day. We were told that it would likely not be fixed the next day but the management insisted that everyone come into the office and they would have to communicate face to face. Apparently, we were not trusted to work from home. How does one communicate face-to-face when your colleagues are located all over the world but the phone and Internet is down in the office? Through smoke signals?

    Advice to Management

    Stop taking so much pride in not having any HR employees in the company. You have untrained managers, policies that are implemented inconsistently and a lot of politics at the senior management level.


  7. Helpful (1)

    "Great company if you're looking for tremendous opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aeris Communications full-time (Less than a year)

    Pros

    Strong leadership team that wants to do things well. Very smart and innovative employees in a company that allows them to thrive.

    Cons

    Because of strong growth, there are areas that could benefit from process improvement. Fortunately, the company is hiring lots of experienced people to help get it to the right place.

    Advice to Management

    Continue fostering a culture of innovation, resourcefulness and empowerment.

  8. Helpful (5)

    "Innovative, smart, but some growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aeris Communications full-time (More than 3 years)

    Pros

    Excellent teams in engineering, operations, finance and marketing. Innovative technology that is ahead of the curve. Very smart product decision-making by executive team. Clearly a leader in IoT.

    Cons

    Smart companies grow fast and Aeris management has not yet faced the realities of the employee experience. Policies are not communicated well. Unhappy employees have little recourse. Not a lot of room for promotion (although this may be changing with the growth).

    Advice to Management

    Your employees need more clarity and like it or not, they need actual people to support their employment-related questions.


  9. "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good learning and faster growth.

    Cons

    Engagement between management and employee


  10. Helpful (1)

    "Big Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've worked at startups previously, and I feel like I struck gold @ Aeris. The market opportunity is absolutely massive -- and the company has a real shot at capturing it. Unlike most high-growth startups, the company has been profitable for years, and is growing rapidly in multiple dimensions (bottom line, new international offices, expanded technology stack). Like all high-growth startups, Aeris is what one exec likes to call a "target rich" environment - with more work to do than people to do it. If you have a real startup constitution (and are happy pushing forward amidst ambiguity and immature processes), that translates into countless opportunities to have impact and add value. If you are more of a "big company" person who likes fixed processes and boundaries around your role, or if you like to work from home, it will feel like chaos and you won't enjoy it. The other major plus is the CEO -- respected, sharp as hell, and decent all around -- the high quality management team and staff. There are a lot of capable, effective and genuinely good people with a real "no politics / no BS" approach here. Lastly, if you appreciate diversity, this place really is a melting pot!

    Cons

    There is currently no 401k matching plan, which would definitely be nice to have... and the Santa Clara office is not in the best location.

    Advice to Management

    Do as much as you possibly can to clarify and reinforce the culture you want. The right principles, and the right managers are there, but as the company has grown we need better processes to ensure we are hiring the right people and training them to really lead.


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