Aetna Reviews in Middletown, CT | Glassdoor

Aetna Middletown Reviews

14 reviews

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Middletown, CT

1.1
StarStarStarStarStar
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Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
3 Ratings

14 Employee Reviews

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Pros
Cons
  • work life balance needs to improve (in 74 reviews)

  • Health benefits are poor especially for a health insurance company (in 61 reviews)

More Pros and Cons

  1. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Customer Service Representative in Middletown, CT
    Former Contractor - Customer Service Representative in Middletown, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Aetna as a contractor (Less than a year)

    Pros

    Very structured but organized company.

    Cons

    The parking at this facility was terrible.


  2. Helpful (3)

    "Bad place to be a software engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Middletown, CT
    Former Employee - Senior Software Engineer in Middletown, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aetna (More than 10 years)

    Pros

    PTO is ample. Job security is better than average. Working remotely is possible for most.

    Cons

    Aetna is only a decent place to work if you're skilled at and more interested in organizational politics than you are in actually accomplishing productive work that makes a difference. Aetna is a large org with many, many people in all layers of management constantly jockeying for position and working against one another instead of encouraging all departments to pull in the same direction to collaboratively accomplish good things. If you are a software engineer worth your salt, do not work there. Intelligence, hard work, and actual leadership skills are not recognized or rewarded. People are only rewarded and advanced on the basis of how well they can navigate the internal politics. It's also a technological wasteland. You'll be siloed into a department with one, very narrow job function. You'll rely on other uncooperative departments for everything else. As a result, your skills will atrophy and you'll get restless. The only hope you will have of avoiding this fate is to find a position within one of the company's few, more progressive divisions, but even then the problems of poor leadership and politics still apply.

    Advice to Management

    They need to get over themselves. There is definitely a culture of superiority among the management. There's a difference between a boss and a leader and they don't seem to understand that nuance. They also need to learn to recognize their top technical talent, put their faith in those people, empower them, and invest in their growth.

  3. Helpful (1)

    "Held three positions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Applications Developer, Applications Support in Middletown, CT
    Former Employee - Senior Applications Developer, Applications Support in Middletown, CT
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Aetna full-time (More than 5 years)

    Pros

    Technology, people, work atmosphere, standards

    Cons

    too much outsourcing leaving Americans without jobs

    Advice to Management

    Listen


  4. Helpful (2)

    "Short contract but I really wanted to stay longer because everything made sense-"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - IT Business Analyst in Middletown, CT
    Former Contractor - IT Business Analyst in Middletown, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna as a contractor (Less than a year)

    Pros

    Educational mindset, cutting edge technology and for the most part smart people looking to share information as well as learn information.

    Cons

    If the business area(s) that you are working in are not performing to their standard, they have no hesitation in letting contractors go.


  5. "It's not what you know, but who you know"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Middletown, CT
    Former Employee - Anonymous Employee in Middletown, CT
    Recommends
    No opinion of CEO

    Pros

    Flexible hours in my dept
    Good co-workers
    Some opportunities to learn new skills, etc

    Cons

    Manager obviously had favorite people - he only talked to me & my co-workers if he needed something done or we didn't do something correctly or quickly enough.
    Management style was to throw people into new situations (with no direction) to see how they would handle it - he thought everyone should be able to figure things out without any help.
    Also many at the management level lack actual people skills.
    Never showed any appreciation for job well done - only pointed out flaws and provided "constructive criticism".

    Advice to Management

    Sometimes hiring right out of college is not the best thing to do. Also, some actual management training for those promoted from within the ranks would be useful. Recognize and reward your employees when things go right - don't just point out all the negative.


  6. "Aetna Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Portfolio Manager in Middletown, CT
    Former Employee - Portfolio Manager in Middletown, CT
    Recommends
    No opinion of CEO

    Pros

    Aetna is generally a good place to work. Everyone really does work hard working and the management has a decent direction.

    Cons

    The benefits are not the best. Stress level is generally high and even though the company supports work/life balance, you don’t always get it.

    Advice to Management

    Get a better understanding of what is happening on the ground floor. It seemed like there was a disconnect somewhere in the management chain where that understanding was missing.


  7. "Underwriting new business national accounts (3,000 or more employees)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Underwriting Consultant in Middletown, CT
    Current Employee - Underwriting Consultant in Middletown, CT
    Recommends
    Approves of CEO

    Pros

    Ability to work from home, flexible schedule, lap top

    Cons

    Workload is inconsistent, will either be overwhelmed or will have nothing to do at all.

    Advice to Management

    Leadership needs to provide more rewards for hard work such as bonuses or paid time off.

  8. "Not the worst job I've ever had...but not the best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Consultant in Middletown, CT
    Former Employee - Information Consultant in Middletown, CT
    No opinion of CEO

    Pros

    - Steady job
    - Not mind-blowingly difficult
    - Comprehensive training program
    - Seemed like you could advance to middle management fairly easily (woo hoo!)

    Cons

    - Boring, boring, boring!
    - Pay was so-so
    - Health benefits sucked! Deductible was well over $1000, avoided getting care several times because I didn't have the money considering how much I was making. HSA my @$$.
    - Very bureaucratic
    - Got several e-mails bullying employees into voting against health care reform (and this was during the Bush administration) - not cool.

    Advice to Management

    Need to streamline - too much bureaucracy and not enough intelligent leadership! CEO making a ton of money (and probably has great health benefits!) while young employees can't afford healthcare.


  9. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Systems Delivery Specialist in Middletown, CT
    Former Employee - Business Systems Delivery Specialist in Middletown, CT
    Recommends

    Pros

    Great benefits, work/life balanace, nice gym facilities and outdoor trails, community services sponsored by the company - bbq's, games, service days. One will get new projects every now and then. Good for technical skill building if you are new to the workforce. They hire lots of interns and new grads from CT schools. Most of them continue to work at Aetna after their internship is over. Middle management is good in their leadership skills.

    Cons

    Large company - lots of layers to ger something done. This is a norm in a large company. If you expect things to be done in a day.. this is not the place to be at. Most projects are months and years long before you see a product.

    Advice to Management

    keep up with the open door policy.


  10. "If you can find a better place, go for it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Middletown, CT
    Current Employee - Senior Software Developer in Middletown, CT
    No opinion of CEO

    Pros

    Good solid job if you have it (and are able to keep it... lots of layoffs lately). Work at home is allowed.

    Cons

    Lots of layoffs this year in IT. Large offshore presence in India, which means USA IT jobs are never really safe.

    Advice to Management

    Realize that knowledge that's not inhouse is knowledge lost.


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