Aetna Reviews | Glassdoor

Aetna Reviews

Updated April 26, 2017
240 reviews

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4.9
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Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
147 Ratings

240 Employee Reviews

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Pros
Cons
  • work life balance needs to improve (in 73 reviews)

  • Terrible health insurance (not even taking into consideration (I WORKED FOR A (in 59 reviews)

More Pros and Cons

  1. "Payflex is a horrible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fort Wayne, IN
    Former Employee - Customer Service Representative in Fort Wayne, IN
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Aetna full-time (More than 8 years)

    Pros

    I loved Aetna and then Payflex took over. Payflex is horrible and ruined the Aetna name. I miss Aetna horribly, customers and employees are the center.

    Cons

    I can't think of any downsides to Aetna

    Advice to Management

    Get rid of Payflex and get back to the wheel of Aetna.


  2. "RN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Houston, TX
    Former Employee - RN Case Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna full-time (More than 3 years)

    Pros

    great benefits got to go home to work after a year

    Cons

    very large they can be slow to react to processes


  3. "Technology Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna (More than 10 years)

    Pros

    Fantastic people, challenging work, stretch goals, freedom to innovate and deliver

    Cons

    Antiquated customer systems, a big disconnect between senior management beliefs and feet-on-the-street work that has to get done to overcome the shoddy systems

    Advice to Management

    Stop talking and listen.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "MMA Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TX - Texas in San Antonio, TX
    Current Employee - TX - Texas in San Antonio, TX
    Recommends

    I have been working at Aetna full-time

    Pros

    Work life balance
    Work environment
    Supportive environment
    Awesome learning tools
    Work at home, flex schedule options
    Awesome management and co-workers

    Cons

    Old office and bad location.
    No real training for this particular position
    New employee onboarding process takes 2+ weeks once you actually start but that's typical.


  6. Helpful (1)

    "Very good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Care Manager in Charleston, WV
    Current Employee - RN Care Manager in Charleston, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (Less than a year)

    Pros

    Very good to employees, nice clean office, very reasonable mngt, good supportive staff, work from home opportunity, Monday - Friday, good benefits, opportunity to advance, good office location, treats you like a responsible adult

    Cons

    I have nothing bad to say... good good good good good good good good good good good good good good good good good good good good good


  7. "Great Team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims in Newark, NJ
    Former Employee - Claims in Newark, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Aetna (More than 5 years)

    Pros

    Great supervisors . Learned alot

    Cons

    none. maybe driving h9ome during rush hr

    Advice to Management

    none everyone very pleasant


  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hourly in Atlanta, GA
    Former Employee - Hourly in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Aetna full-time (More than 3 years)

    Pros

    Nice people and you can eat all the yogurt you want!

    Cons

    When there are a lot of orders it Can get chaotic.

    Advice to Management

    Keep up the good work. Company is growing like crazy!


  9. "Senior Applications Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna part-time (More than 5 years)

    Pros

    Best company for work life balance

    Cons

    On site amenities for sites other than hartford could be better.

    Advice to Management

    None


  10. "Higher than average pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Plan Sponsor Client Representative in New Albany, OH
    Former Employee - Plan Sponsor Client Representative in New Albany, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna full-time (More than 5 years)

    Pros

    Frequent bonuses and salary increased rapidly.

    Cons

    Supervisors were often not in the same city as their staff and so undeserving employees were occasionally presented awards that included money.

    Advice to Management

    Verify KPM on all of your employees before nominating one for an award.


  11. "Referral Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Referral Supervisor in Saint Louis, MO
    Current Employee - Referral Supervisor in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than a year)

    Pros

    The benefits are great and are based on your income. The salary is very competitive. There are many training and learning opportunities.

    Cons

    Some disconnects between Segment and state health plans


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