Aetna Reviews | Glassdoor

Aetna Reviews

Updated Aug 20, 2019

To filter reviews, or .

Found 2395 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
62%
Recommend to a Friend
75%
Approve of CEO
Aetna CEO Mark T. Bertolini
Mark T. Bertolini
1226 Ratings
  1. "Decent company"

    StarStarStarStarStar
    Current Employee - Proposal Analyst 

    I have been working at Aetna full-time

    Pros

    Good benefits; flexible with work at home

    Cons

    Pay isn’t the best

    Aetna2019-08-20
  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contract Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time for more than a year

    Pros

    Good work life balance Good benefits Work from home opportunities

    Cons

    None to mention at this time

    Aetna2019-08-20
  3. Helpful (1)

    "Great company but the environment is horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Appeals Analyst in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Aetna full-time for less than a year

    Pros

    Health, dental, vision, life insurance, legal plan, HSA, wellness reimbursement, on-site fitness and yoga, pay and unlimited overtime, flexible schedule, tuition reimbursement.

    Cons

    You will be micromanaged, so much monitoring and tracking....the training is trash. They will train you on the basics and throw you out to the wolves to figure out the rest, there is people in the department that dont know what they are doing but they are still employed because leadership needs the bodies for production and inventory reduction, that also makes it hard for you to post out to other departments and advance......

    Show More

    Advice to Management

    Throw away the whole leadership team and put people in the postition that actually care about their employers mental health and well-being. Crack down the drama and gossip. Provide better training, allow more people to work from home. Do something positive about the hostile work environment, leadership needs an attitude adjustment.

    Aetna2019-08-19
  4. "Great Company to Work For If You Get Hired Externally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior National Account Manager 
    Approves of CEO

    I have been working at Aetna full-time for more than 5 years

    Pros

    The company culture is actually very good. The workplace seems to be geared towards providing actual job satisfaction. Work-life balance is good, and they have a fairly generous PTO policy.

    Cons

    If you join Aetna looking to be promoted and work your way up, you can. However, they will do everything in their power to refuse to also give you a pay raise that matches your new job's responsibilities. Aetna instituted a "pay raise cap" that tops out at 10% or 15% depending on which "professional classes" you're moving in to. 10 to 15% sounds like a lot, but if you're starting at a lower (entry) position, you can...

    Show More

    Advice to Management

    Pay your internally-promoted employees what you would pay someone you've hired externally.

    Aetna2019-08-19
  5. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RN Case Manager in Charleston, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time for more than 5 years

    Pros

    Great team environment. Good management support.

    Cons

    None that I can think of

    Aetna2019-08-19
  6. "Good place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna full-time for more than 8 years

    Pros

    Great managers and coworkers. Friendly environment

    Cons

    Commission plans could be better

    Aetna2019-08-18
  7. Helpful (1)

    "PTO"

    StarStarStarStarStar
    Current Employee - RN Case Manager 

    I have been working at Aetna part-time for more than 10 years

    Pros

    Good PTO for part time employees

    Cons

    wish they offered STD for part time

    Aetna2019-08-14
  8. "Fair place to work"

    StarStarStarStarStar
    Former Employee - Patient Care Coordinator 

    I worked at Aetna full-time

    Pros

    Bonuses, hours, people, leaders, and peers

    Cons

    None that I can remember

    Advice to Management

    None, they were good. Nothing to say

    Aetna2019-08-12
  9. Helpful (2)

    "Work Comp Nurse Case Manager (now CVS ownership)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RN Field Case Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Aetna full-time for more than 10 years

    Pros

    Low premium health insurance, autonomy in work, interesting work, great job satisfaction when caseload is not overwhelming.

    Cons

    CORPORATE, CORPORATE, CORPORATE. Mandatory annual profit increases are placed on the back of the mid to lower level employees. Mandatory personal use/personal expense for company entry level sedan is legally questionable, but definitely un-American!

    Advice to Management

    Do whatever you can to make your employees jobs more enjoyable. It's OK if they have fun, and enjoy some perks!! Resist the push to use under-staffing as cost savings techniques.

    Aetna2019-08-10
  10. Helpful (1)

    "Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - FP&A 
    Doesn't Recommend

    I have been working at Aetna full-time for less than a year

    Pros

    - The environment keeps you very engaged at work

    Cons

    - The culture is not that friendly as no one dares to eat lunch outside of their cubicles. people in the office don't know and talk to each other. - very behind on technology. Lots of manual work so you'll be spending a great amount of time just trying to automate the processes rather than learning.

    Aetna2019-08-09
Found 2395 reviews