Aetna Reviews | Glassdoor

Aetna Reviews

Updated October 20, 2017
1,725 reviews

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3.3
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Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
872 Ratings

1,725 Employee Reviews

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Pros
Cons
  • work life balance needs to improve (in 74 reviews)

  • Health benefits are poor especially for a health insurance company (in 64 reviews)

More Pros and Cons

  1. "Need to work on culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aetna full-time

    Pros

    There are some very smart and efficient people working for Aetna. Unfortunately if they have a creative mind they don't usually stick around because the "Aetna Way" beats them down until they just give up.

    Cons

    Too many people doing the job of one. Forces people to work in silos. Very little teamwork especially across departments, people have to literally fight for work.

    Advice to Management

    Listen to the people who make less than 70k a year, they are the ones doing all the work. If they are happy, the whole company is happy.


  2. "Not much career advancement opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartford, CT
    Former Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aetna full-time

    Pros

    6% matching for 401k, decent PTO days, and work-at-home days.

    Cons

    If you are coming into an entry-level position it's very difficult to advance your career and most likely salary will be on the lowest-side of range.  Annual merit increases will vary on many factors but will be around the inflation rate or marginally better than inflation.  Getting promoted can be difficult, you essentially have to wait your turn because there's very few promotions per year and they have to be approved all the way to VP level.  If you talk to current or past employees most likely you will hear career advancement is number one complaint about the company. Trying to apply internally to open positions could be frustrating because if the job would be considered a promotion you may not be considered. They also rely heavily on offshore developers which in many cases are very entry level and FTE devs have to rewrite their bad code once it fails in production.  It's a big company so not all areas operate like this but this is what to expect in many the IT departments.

  3. "Worst company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect
    Current Employee - Solutions Architect
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aetna full-time (Less than a year)

    Pros

    Great company by brand name

    Cons

    This company is same like service base indian company so no need to tell what kind of management


  4. "No sense of job security"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Aetna full-time

    Pros

    Great group of people to work with.

    Cons

    Loss the sense of job security on the Workers Compensation side of the business. Employees remaining are over worked - the departments are under staffed.


  5. "Regretfully Retired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aetna full-time

    Pros

    Great coworkers and supervisors. The work from home program was a fantastic.

    Cons

    Certain departments and teams had little chance for advancement.

    Advice to Management

    Create a better self evaluation process for yearly reviews.


  6. "Wellness Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aetna full-time

    Pros

    Great Company-Flexible work schedule with work life balance

    Cons

    Little Support for this role within the company

    Advice to Management

    Walk the floor and listen to your people.


  7. "finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aetna full-time (More than 8 years)

    Pros

    benefits were good for employees

    Cons

    layoffs every year, leaership is a chaos

    Advice to Management

    needs new mgmt and leadership

  8. "RN Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Richfield, OH
    Former Employee - RN Case Manager in Richfield, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aetna full-time (More than 10 years)

    Pros

    Worked from home. Loved the Members. Provided Case management for Members of World Bank, IMF, PAHO, PDVSA, SACM. Enjoyed working with Members of varied global affiliations.

    Cons

    Mid level management focused on personal bonuses. Used to be a company that appreciated experience in their employees. Focus shifted to bottom line once Bertolini assumed CEO position. Autonomy and work life balance disintegrated. Not Member focused. Company concerts efforts to force older employees out.

    Advice to Management

    You too will age. No one is valued. All are considered expendable.


  9. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Singapore (Singapore)
    Former Employee - Account Manager in Singapore (Singapore)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aetna full-time (More than 5 years)

    Pros

    Motivational work. High incentive for hard work. High sense of achievement.

    Cons

    High stress from tight timeline and demanding and sometimes difficult clients. Sometimes the performance is based on luck.

    Advice to Management

    More training is necessary to equip the employee with more skills and best practice to excel and progress in the job.


  10. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aetna full-time

    Pros

    Terrific company, Great opportunity. Recommended.

    Cons

    I do not have any cons.


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