Aetna Reviews in Saint Louis, MO | Glassdoor

Aetna Saint Louis Reviews

Updated September 20, 2017
13 reviews

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Saint Louis, MO

4.1
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Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
8 Ratings

13 Employee Reviews

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Pros
Cons
  • work life balance needs to improve (in 74 reviews)

  • Health benefits are poor especially for a health insurance company (in 62 reviews)

More Pros and Cons

  1. Helpful (2)

    "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Recommends

    I worked at Aetna full-time (More than 8 years)

    Pros

    Great team and management; benefits; pay; work from home.

    Cons

    Case loads could have been smaller.

    Advice to Management

    Management is great but talk more to those actually doing the jobs for work flow improvements.


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager in Saint Louis, MO
    Current Employee - RN Case Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than 5 years)

    Pros

    Good benefits and pay

    Cons

    Hard to advance your career

    Advice to Management

    Get more input from the worker bees please

  3. Helpful (1)

    "Utilization Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utilization Management in Saint Louis, MO
    Current Employee - Utilization Management in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna (More than 5 years)

    Pros

    Many opportunities for career advancement.

    Cons

    It's a large company and you have to work to stay up to date.


  4. "Summer Associate Program"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Medical Economics Summer Associate in Saint Louis, MO
    Former Intern - Medical Economics Summer Associate in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aetna as an intern (Less than a year)

    Pros

    Lots of resources to help solve difficult problems.
    Plenty of opportunities to learn a new part of health insurance.
    Flexible hours

    Cons

    Wasn't always clear what was expected of me.
    Not always given meaningful tasks as an intern.

    Advice to Management

    Create a somewhat more structured program for summer programs. Seemed somewhat thrown together at some points.


  5. "Referral Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Referral Supervisor in Saint Louis, MO
    Current Employee - Referral Supervisor in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than a year)

    Pros

    The benefits are great and are based on your income. The salary is very competitive. There are many training and learning opportunities.

    Cons

    Some disconnects between Segment and state health plans


  6. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager (RN) in Saint Louis, MO
    Current Employee - Case Manager (RN) in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aetna full-time (More than 5 years)

    Pros

    Good benefits and competitive pay. Several positions are work from home

    Cons

    Very large company and when Humana accquired, will be larger.

    Advice to Management

    Continue to advocate for your employees


  7. "HEDIS, OUTREACH COORDINATOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aetna full-time (More than 3 years)

    Pros

    The employees, the employee and cultural team, good days, weekly drawings for the employees,

    Cons

    Managers having favorites, lack of communication, no pushing employees to do there best or encouraging the employees to do dinner training to better them self

    Advice to Management

    Lack of communication, not encouraging one another to do there best or helping employees to move up the chain of command

  8. Helpful (2)

    "past employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook

    I worked at Aetna full-time (More than a year)

    Pros

    good wellness programs aval for the ee's

    Cons

    no hr support when there where problems with managers


  9. Helpful (9)

    "Acquired with "scrappy" Coventry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Aetna full-time (More than 5 years)

    Pros

    Increased work from home options.
    Bonus pool for lower than senior leadership staff.

    Cons

    Farmed out all of our IT staff and downsized many other departments after buy out. Big talk about taking best practices from both companies, but that was definitely not true. Extremely micro-managed by corporate. They have their nose in everything, yet don't actually know the local business. Most of the good (Coventry) local leadership have left & their replacements are worthless. Local leadership has little to no control or input on their business. Corporate pulls all the puppet strings, leaving local talent frustrated or fired if they point out the flaws. They've caused a solid, strong company to flounder because of the "our way or the highway" mentality, won't take suggestion from the idiot locals on how to fix these problems, and blame us for all the mistakes they made. It's such a shame to see true leaders lose their voice and a strong company go up in flames so quickly.

    Advice to Management

    Corporate needs to butt out of the local business and recognize the talent you bought instead of running them out the door. Why screw up success and ruin a legacy?


  10. Helpful (4)

    "Too Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Aetna full-time (More than 3 years)

    Pros

    Aetna offered a stable job, fair pay, excellent benefits.

    Cons

    The pros don't matter when you're working in a soul crushing cubical farm with enough bureaucracy to put the government to shame.

    Advice to Management

    It doesn't matter, they're too corporate to listen to or care about one employee's opinion.


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